I prefer not having to constantly contact support trying to figure things out. I ended up just getting another template that had much better documentation that I could walk myself through. Definitely won’t be purchasing themes from this creator again.
Author response
Hi SBass22,
We're sorry to read that you're facing some issue and cannot find a solution. Did you registered a new account on our support website and posted your questions or issues there? We cannot find any topic created with your username. If you did not registered on our support forum, please don't hesitate to reach us : https://support.themosaurus.com/
That way, we can keep track of issues and share screenshots, workarounds, code snippets or video tutorials in order to help you to find the best solution.
Best regards,
Very good theme ! Easy to use and great design. Support is very good too, with people concerned by your needs and ready to response as quickly as possible.
Author response
Hi Mesaoo,
Thank you very much for your great feedback. We're glad to read that our theme and support meet your expectations!
Cheers,