Discussion on S - Charity & Donation

Discussion on S - Charity & Donation

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1836 comments found.

Hi, pre-purchase question! I am using a landing page and want to have button as “Donate now” on my page. The question is now can I install your plugin on a usual Wordpress engine as a sub-domain and use the payment form as a link in the button?

Hi ! for your information, your demo pages in your mega menu don’t open (link not active) Cheers

Hello!

Please, provide us a link to the page, where you had issues with opening the menu links.

There are so many problem with this theme. I think most of the negative comments are deleted by admin. and poor support. I contact them 7 times. their reply is still in under investigation. almost 10 days left still there is no more proper response.

refund me. and please take your license with you

Hey there!

We sent you the email regarding your refund request, just check the inbox, please.

Best regards, Andrian

The problem with this template is that the documentation doesn’t works and/or is not complete… for example there is no explanation how I can change the link to the Donation button in the header and the only way to understand how do I do, is to renew support licence…

Template is beautiful, but bad experience about documentation.

Hi there!

Please, create a support ticket, then we will be able to provide you with the best solution.

The solution is to create clear and complete documentation! Not to fool people.

Please, contact us via email, so we will be able to solve your issue as soon as possible.

Hello, when are you going to release WP bakery version? Not enjoying this Elementor at all.

Hi there!

We are working on it , once we will release it we will let you know.

Best regards, Andrian

Why you didn’t tell that I must buy SeedProd subscription to install your themes ?

Hello there,

In order to use our theme, you don’t need to buy any additional subscriptions. In case of any additional questions, please contact our support team.

Sincerely

Your support website is not working, how I can contact support ?

Hello! 1. Could users make donations via WooCommerce? We want to add https://makecommerce.net/integration-modules/ this payment gateway to WooCommerce and accept donations here.

2. Could I add more fields such as phone,email. comment here https://n.foxdsgn.com/sterling-3/donations/177-4-3-2/ ?

3. Does Woocommerce support recurring payments?

4. Will https://i.imgur.com/q8DvKp5.png this progress status automatically update after woocommerce order completed?

5. https://n.foxdsgn.com/sterling-3/donations/177-4-3-3/ Cannot make test donation and check what will be next. Nothing after click Donate button.

6. Does this template support WPML / Polylang? We need to translate it into 3 languages. Donation page SHOULD BE TRANSLATEBLE TOO!

Hi there,

It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?

Best regards, Andrian

Hi Team… I can’t able to edit pages, header and footer also.. once i click the edit with elementor option its loading too much of time.. What can i do for this. Im using curent version of wordpress and php 7.0.. Could you please send me the solution

Hello there,

Can I please request you to contact our support team to check this further?

Best regards, Andrian

it’s hard to get support from the author, the demo version is one thing, you install the theme completely differently, they give a shortage for downloading

Hi there. Sorry for any delays in our support, but our support team is working from 9AM -7PM EEST time, Monday – Friday.

And we reply to your ticket already, could you please check it?

Best regards, Adrian

Guys, please give us installation instructions, and how can we choose a charity template? no we have 50 dollars

my website getting extremely slow after setup the theme, https://ibridgefoundation.org are there something i didn’t setup correctly?

Hey there! Hope you are doing great!

We have checked that and from our side everything is correct, you will need to contact your hosting provider for that.

Best regards, Andrian

Hello, how can i remove the search and Cart icon from the header?

Hi there,

It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?

Thanks!

Hello, does this run on Wordpress 5.6 and higher? In the software section I see that it goes just to WP 5.5. Thanks

does this theme support multi lang ?

Hey there! Hope you are doing great.

Yes, it’s multi lang theme.

Best regards, Andrian

Hello,

Is it required that we use elementor or are we able to use WP Bakery VC with this theme?

Thank You!

Hey there! Hope you are doing great.

We did not test it yet, but it’s supposed to work.

Best regards, Andrian

Why can I edit / see the header imported? I’m only see this when I try to Edit with Elementor?

https://www.dropbox.com/s/zf0ihxzjv76fc0p/Screen%20Shot%202021-12-09%20at%203.06.56%20PM.png?dl=0

And its not showing on my homepage even though the header and footer is set already in the settings.

Hello there,

Can I please request you to contact our support team to check this further?

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.

Click Here To Get Sterling – Responsive Wordpress Theme Support

Thank you!

Thank you!

elipr

elipr Purchased

Hello, where can I find the documentation about the theme?

Hello there! Hope you are doing great.

Here is the link for documentation – https://truethemes.helpscoutdocs.com/collection/3402-sterling

Best regards, Andrian

elipr

elipr Purchased

Hi there! it is necessary any plugin for the language switcher to show? because i have the option enabled but doesn’t appear

why is there no demo data in the downloaded files???

Hello there,

It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.

https://themeforest.net/item/sterling-responsive-wordpress-theme/2320578/support

Best regards, Andrian

I am importing templte but static page show in thje result no what i do???

Hello there,

Can I please request you to contact our support team to check this further?

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.

Click Here To Get Sterling – Responsive Wordpress Theme Support

Thank you!

Sterling with latest Woocommerce Checkout Form missing fields for additional information, input boxes for credit card. Also hard to see font colors and checkboxes. https://dreamcars4kids.org/checkout/

Hello there,

It would be difficult to fully assess the situation via the comments section.

Should you need help, please create a support ticket using the link below and our support team will gladly assist and guide you.

Click Here To Get Sterling – Responsive Wordpress Theme Support

Best regards!

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