Overall theme look is good but so many bugs and glitches on top of support is so lazy, never replied.
Author response
Hello,
We are sorry to hear that you've got this impression. The theme is working correctly on our end and all of our themes do get strictly tested before they can be released.
Please understand that our average response time at Help Center is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe.
We’ve checked and we see that your tickets have now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center and they will gladly help you. We hope that you'll reconsider your rating afterwards.
Best,
Mikado
This is a great theme, clean, easy to use and customize.
I have it for more than 2 years and work very well
Great theme, awesome support! Need to say more?
Top quality theme and support
The design on this theme has allowed me to create a modern website form my client. Thank you for your efforts.
Nice and fast support. Recomended!
Excellent theme for a corporate website I manage.
• difficult to install
• support requests are over 24h
• doesn't use gutenberg, uses elementor (super buggy, literally have spent hours trying to make a page editable via elementors 'quite easy fix' here: https://elementor.com/help/how-to-fix-the-preview-could-not-be-loaded-error/)
Author response
Hi there,
We are sorry that you've got this impression.
We do believe that the theme is well documented, and we do understand that it might be confusing sometimes but you can find our themes documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.
Please understand that our average response time is around 24 hours on weekdays and that our support agents are trying their best to answer all of our users in this timeframe. Also, please note that our support management system is sorting requests by the latest requester update, so every time you send a new message in the same request, that request gets pushed down the queue.
Demo content of the theme is built with Elementor page builder which offers an user friendly interface for adding shortcodes and adjusting options within those shortcodes.
You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help.
Best,
Mikado
Sehr gute und umfangreiche Webseite
Support just pure gold. Theme great. Totally worth it. Thanks.
looks beautiful and works well
Tiene algunos inconvenientes con el cambio de los colores del tema. Pero es adaptable y fácil de usar.
Amazing desing, bold and dymanic.
But I think blog layout and typeface need more attention to be more reading friendly.
Pleased with the template, I did have a couple of questions regarding updating which Milos has been very helpful with instructions.
