Hi, on my blog page there is a maximum of 15 posts, but I have 30 posts.
How could I fix this in your theme?
Please open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.
hi whats happening with latest woo commerce and update with your theme.. its saying woo commerce hasnt been tested. Can you update us please?
‘Your theme (Stockholm Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.’
Also WP Visual Composer is still saying it needs an update when I have just updated the theme? Whats going on….
Please open a ticket at https://select.ticksy.com/ and one of our support agents will assist you as soon as possible. This dashboard is for pre-purchase questions.
Hi, is it possible, for the hotel theme, add the “special offer” items automatically as slides in main slide show? I mean, I check a “special offer” check-box (or something like that) and that item goes into the main slide show? Thanks.
Please open a ticket at https://select.ticksy.com/ with your page link and one of our support agents will assist you.
Hello, I have put my address in google maps field in Contact Us page put doesn’t seem to work….I have tried several other addresses but it is only show the world map and doesn’t locate a pin….I have also tried API key with no success either. Any help is appreciated.
Hi. I have submitted a ticket today. I know it’s really cheeky but could I get a response asap. It’s hopefully minor and the last thing I need before the launch of the shop part of the site.
The ticket number is 1743679
Thank you for sharing ticket ID. We assigned it to our agent who is working on it. You could check response on ticksy in couple of minutes.
When will you update the theme?
We’re currently working on a theme update but don’t have a precise date set. Thank you for your patience.
you’re welcome! Ok I’m waiting
I can not insert the ticket because in the drop-down menu there is not this theme !!!
I can not change the padding in the mobile view. The visual composer in your theme has very limited functions and does not give me the options to handle some basic things like:
1) decide whether to display an elemnto or not in mobile
2) have the possibility inside the element to modify the padding for mobile display
Also in the display on Iphone and other devices I get a double menu and I can not absolutely remove it!
Can you please help me? thank you
Please try submitting a ticket once again – Stockholm should be on the list: https://www.screencast.com/t/sk1vVGtYh1Y . And please make sure to include your site link.
Hi, I get a border around a menu item. other menue items have no border. how can I remove it? Thank you a lot!
Please open a ticket at https://select.ticksy.com/ with your site link and one of our support agents will assist you.
hi there, I am using your latest posts element but teh hover colour for the feature image is a bright green and I cannot find a setting to cgange this? Please advise? thank you
Can you please share your page link?
I am changing the number of words to display in the blog list but this does not seem to work?
Can you please provide a screenshot of this setting in your backend, along with your page link?
Sad your theme does not come with very clear documentation. So I’m confused, what exactly is the “menu order” on Portfolio Gallery?
[portfolio_list type="masonry" masonry_space="yes" portfolio_loading_type="" hover_type="elegant_hover" order_by="menu_order" order="ASC" lightbox="no" show_like="no" number='-1']
Menu order is the order you’ve assigned here: https://www.screencast.com/t/FsAsFj2q . Please note that every portfolio page must have a unique number filled in here in order for the ordering of this type to work properly.
Hi again Select!
How can I get social icons in top menu (Header icons) as in this demo? http://stockholm6.select-themes.com/ Please answer with screenshot
You can add the icons by adding the Custom HTML widget to the Header Top Right widget area and pasting their shortcode: https://www.screencast.com/t/kQ7j3slvv .
To generate the icon shortcode, add them to a regular page and using WPBakery’s backend editor, copy the shortocde: https://www.screencast.com/t/OU8qnwgulyz .
Also, make sure the Header Top section is enabled in Select Options > Header.
If you need further help, please open a ticket at https://select.ticksy.com/ and one of our support agents will assist you. This dashboard is for pre-purchase questions.
hi, it’s possible upgrade WPBakery Page Builder? Many thx
We will include it in the next theme update. In the meantime, you can email us at firstname.lastname@example.org with your purchase code and we will supply you with the latest WPBakery version.
In my revolution slider, my button has this text:
[qbutton size=”large” target=”_self” font_weight=”600” text=”shop nu” font_size=”17”]
Where could I and with which text could I give a link url in it?
If you add your button to a regular page, you can grab its shortcode using WPBakery’s backend editor: https://www.screencast.com/t/bT8C1OMoSO .
If you need further help, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.
I have started getting a lot of errors in Search Console of this kind:
Structured Data > hentry (markup: microformats.org)
I googled a bit and it seems this has something to do with this:
Missing author: which means that the item (page/post) missing the “author vcard” CSS class.
Missing title: which means that the item (page/post) missing the “entry-title” CSS class.
Missing updated: which means that the item (page/post) missing the “updated” CSS class.
Is this missing from the theme files or am I missing something in my setup?
Hey there! I’m using Freya and the notification that a product has been added to the cart is not coming up. My ‘add to cart’ button also does not change to ‘view cart’ after it has been clicked. Is there anything that I might have missed?
Thank you so much for your quick response! It is https://pondergoods.co.za
Thanks for that. On your shop page, this appears to be working fine: https://www.screencast.com/t/3PoKDpSdw . Can you please provide the page link where this isn’t working, along with a screenshot?
I seemed to have added code in that set Woocommerce’s default actions to display : none. Stupid mistake on my part. Sorry about that.
No worries! Thanks for the update.
just a small question like removing the amortization movement when loading the page. the page comes in and from top to bottom there is a leger smooth that I would like to remove
Thanks you very much
To change the loading, you can try turning on a page transition in Select Options > General > Settings > Page Transition.
I bought this theme 6 month ago. For several reasons I didn’t use it at the end.. Now I would like to use it for another website and renew the support.
How do I connect the theme to another website and register the theme for updates? Before buying more support I like to know if thats possible. I installed the theme but the “Envato WordPress Toolkit” plugin is not between the recommended plugins.. How should I proceed? Thanks
Please note that there is no need to register a theme after moving it to a different domain. Please see this article from Envato regarding theme installation: https://envato.com/blog/install-themeforest-wordpress-theme/ .
Can you add pages to the Jette Demo #3?
To be more clear, I would like to add an About or Services page. Are there demo pages or just sections with this template?
Sure, this can be done. With demo import, you’ll get this one page, but you can create additional pages and add them to the menu. If you need further help, kindly open a ticket at https://select.ticksy.com/ and one of our support agents will assist you.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
This item was featured on ThemeForest
Power Elite Author
Deliver better projects faster. Web, design & video assets
Unlimited downloads, from $16.50/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work