Reviews for Stockholm - A Genuinely Multi-Concept Theme

Reviews for Stockholm - A Genuinely Multi-Concept Theme

4.71 (1,348 ratings) 4.71 stars
Cart 29,566 sales
Recently Updated
Well Documented

1,348 Reviews

for Customer Support

My assistant wrote a negative review and I've yet to figure out how to change or delete it. Once I paid for support again they were able to help me with my site issues within 24 hours.

for Other

I have given my feedback before and doing that again for the performance/speed of this theme which is terrible. The theme is terrible slow even though I am using the best of best hosting service. Been developing websites from last 4 years and I know what factors have impact on speed but this theme is terrible in performance. Not recommended!

Author response

Hi there,

Sorry that you feel this way however we do have a devoted theme that follows all WordPress standards and our theme does go through strict tests before it even can be released, not to mention the badge that we are proud of which showcase the effort we put in our themes.

When it comes to the speed we can suggest you put a focus on your server and your content optimization as well as TTFB, First Paint and Contentful Paint from the google pages speed that matters, also the Waterfall sections is of great importance where you can see what might be improved and our support team will be happy to help and provide you with more detailed guidance. Also you can check our article here as well as about the recent changes in GTMetrix.

Also Stockholm theme does have certain options such as disabling icon packages and the loading of specific JS files to improve the performance if needed.
You should know that you are more than welcome to submit a request at our help center and our support team will be happy to help and provide you with guidance on what you can do to improve your site performance.

We do hope that you will reconsider your rating after this.

Best,
Select

I love the aesthetic of this site but when I try and add the registration purchase code it's saying the "code is already registered for other domain"

Is there any way of deleting it from the other site (whatever that is) as I have no clue!

Author response

Hi there,

Could you please submit a ticket at our Help Center or contact us through this email, include your purchase code in the email, and our support agents will check where it is registered and assist you with deregistration.

We hope that this will be resolved and that you'll reconsider your rating.

Best,
Select

BUGGY SOFTWARE NOW MASSIVELY OVERPRICED - ASTRA PRO, $49 UNLIMITED WEBSITE USAGE - HERE, NEARLY $100 PER SITE!!!!!!

Author response

Hi there,

We are sorry that you feel this way, however all our themes has been developed to meet the latest standards and go through strict tests before it even can be released.

The theme is working correctly on our local installation, and in case you are experiencing any difficulties you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help.

Best,
Select

for Customer Support

Always prompt and helpful feedback from customer support, thanks!

for Customer Support

Absolutely grand costumer support. I´ve been working with templates from Select-Themes for years and years. Firstly, because of their elegance and customisability, but most of all because the support is top notch. Should you be stuck or need a simple solution, you have somebody on the other end who really really cares. Thanks so much!

for Customer Support

Great customer support and amazing flexibility, I use this theme for all websites I build.

for Customizability

Great theme with loads of options and customisations. Great support too!

for Documentation Quality

After a delay of 25min the registration emails for the support site did actually arrive.
Also your Video documentation is a bit out of date and makes it hard to find things - everything takes longer but in the end I found the new location of the theme sliders. Otherwise it is a great theme and design is beautiful.

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