Web Themes & Templates

Reviews for Stockholm - A Genuinely Multi-Concept Theme

1,308 Reviews

for Design Quality

Hi guys, how can I add the social icons (fb, insta, twitter) to the footer and the top of the page?
Thanks

for Customer Support

I have found the theme and demos best quality with many options included. The support was exceptional to solve an issue with a slider. Very good product I recommend

for Customizability

It looks beautiful and clean.
My only complain is that the instructions are really poorly designed. For a beginner user like me they cause quite a degree of frustration. A video tutorial would be a game changer. Likely, their support team is very helpful.

Select-Themes

Author response

Hi there,

Glad you like our theme and we can for sure understand that it might be intimidating in the start. Commercial themes on Theme Forest often offer their own options framework, and they offer a lot of options, functionalities and custom elements, and learning curve can be steep sometimes, especially when you are facing some new theme for the first time. Knowing all that you have to understand that you actually need to experiments with these options and learn some of the, and best practice for that is to actually import theme demo content.
You do as well have many tutorials on our help center knowledge base as well many video tutorials, they are mostly about our Bridge theme but most of them can be applied to Stockholm theme as well.

Important part is that you could always submit a request at our help center where our support team is more than eager to help and provide you with guidance always. We do see that you have been satisfied with the support, we could not find any of your request and would appreciate it if you could provide us with an ID so we can check.

Also we do hope that you will change your impression into a 5 star rating as it really means a lot to us.

Best,
Select

for Customer Support

Customer support is great !!!!
Every problem was solved - nearly immedeately - very friendly and with patience

for Bugs

i downloaded the themes and install the demo but it looks totally different from the actuall demo and i get this message saying stockholm is not compatible with the latest verison of woo commerce. i am trying to get support but they made it so complicated to contact them, when i ty to get support, all i get is the faq page and there no way to contact you guys. is there any way to get reumbursed?

Select-Themes

Author response

Hi there,

Please note that we are constantly working on updating all our themes.
At the moment we don’t have any ETA when this update will come out, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme's changelog once the update is out.

Also you should know that in order to be able to submit a request you do need to register an account, you do have a SUBMIT A REQUEST link in the upper right corner.
Most important part is that you always have the ability to submit a request to our help center where our support team will be more than willing to help with any theme related issue you do encounter. We could unfortunately not find any request created by your Envato username and would appreciate if you can submit a request for help anytime, if you still have difficulties submitting a request you can always send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our team will help.
We do hope that you will reconsider your rating after you are provided with help by our team.

Best,
Select

for Other

Useless, slow, disfunctional, almost uncustomizable documentation very poor.

Select-Themes

Author response

Hi there,

Sorry to hear this on your end. Please note that you do have our themes documentation as well as you do have many helpful articles that can be found at our help center. Also when it comes to page speed you do have our article about it here

But the most important part is that you always have the ability to submit a request to our help center where our support team will be more than willing to help with any theme related issue you do encounter. We could unfortunately not find any request created by your Envato username and would appreciate if you can submit a request for help anytime. Also, we do hope that you will reconsider your rating after you are provided with help by our team.

Best,
Select

for Customer Support

I can not install the demo. it tells me I need to change something in my host , and i am trying to, but for understanding what exactly to change i need to find that demo file, which is impossible in the zip. I need the xml file of that exact demo i need to install, but I can not get any support here and i cant find any contacts that i can chat with. what does this 6 months of support mean if there is no support?

Select-Themes

Author response

Hi there,

Please note that commercial themes on Theme Forest often offer their own options framework, and they offer a lot of options, functionalities and custom elements, and learning curve can be steep sometimes, especially when you are facing some new theme for the first time. Knowing all that you have to understand that you actually need to experiments with these options and learn some of the, and best practice for that is to actually import theme demo content.

Please if you are somehow having an issue with the demo import we would kindly ask you to check your resources, for this you can always contact your hosting server to change it for you
as well as you can always try to import our demo content with our XML file.

Everything is very well explained in our articles which you can find on our help center knowledge base as well as you do have all the right to contact our support team at our help center and they will be happy to assist you with any issue you do encounter.

We do think that it is rather unfair to rate our theme this way, as we could not locate any ticket from your Envato username and we do hope that you will reconsider your rating after you were provided with help.

Best,
Select

by
by
by
by
by
by