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Question before a potential purchase:
I like the design but there wasn´t any update in recent time (almost 2 years ago)...any chance to run this smoothly on wordpress 6.0 or even better…any updates planned? Don´t want to buy a theme that wouldn´t support recent stuff.
Thank you for your interest in our theme
Yes, the theme works well with WP 6.0, so you should not worry about that. If there is any questions, you can contact us at any time, our support team will work with you to resolve your issue immediately
Hi, what version is this theme up to now? (Your change log isn’t up-to-date.)
The latest version is version 1.4.
Hello, do you have tested you theme with Wordpress 5.7 ?
I was trying to see the live preview for Storm but it shows a 502 gateway error?
I’m sorry for the inconvenience and thank you very much for your information. We have fixed the server issue and the demo is working now. Can you please check again?
bkninja, whenever I choose video post and place youtube link in bk post format, it no longer adds a featured image with the new youtube shortlink. any solution to this?
Thank you for using our theme. We see that the support time of your license is already expired, can you please renew it, then send us the WP admin so that we can help to check and fix the issue?
It seems that the modules used in your theme are not compatible with the latest versions of PHP. I have a lot of errors :
PHP Warning: Cannot assign an empty string to a string offset in /siteURL/www/wp-content/themes/storm/widgets/widget_slider.php on line 60’, referer: http://www.siteURL.org/
Tue Sep 03 08:43:42.996851 2019 pid 31737:tid 139985592215296 AH01071: Got error ‘PHP message: PHP Warning: Illegal string offset ‘masonry-grid-slider-5d6e0b9ee01f9’ in /siteURL/www/wp-content/themes/storm/widgets/module_grid.php on line 86PHP message: PHP Warning: Cannot assign an empty string to a string offset in /siteURL/www/wp-content/themes/storm/widgets/module_grid.php on line 86’
Is there a new version of your theme ? I have installed the latest version :/
Thank you for using our theme, we see that the support time of your license is already expired, so could you please renew it then send us the WP admin? We’ll help to check this soon
Can not give you the admin of the site. Anyway, PHP errors are reported by the server. Note that it runs on the latest version of Debian and PHP 7 is installed on it.
The migration has not been done yet, precisely because of this problem and our site is still running on the old server, which has PHP 5.2.
Is there a way for us to access the WP admin or FTP access?
Yes, it is possible, provided you modify the hosts file. But after that, what do you want to do about it? The theme files?
First of all, I’ll already want to know if your theme is compatible with PHP version 7.1. I can also send you the complete file of errors if you want.
We’ll need to make debugging what is causing your issue.
But firstly, can you please renew the support time of the license?
Please send us the FTP access. We’ll make debug then
I just renew the support and I have access, can we continue in private?
Thank you, can you please send the private email to email@example.com ?
Hi, there. We’ve been rolling along with this theme for years without many problems, but I’ve just tried updating PHP from 7.0 to 7.1 which broke the gallery carousel functionality at the top of our home page. Any ideas what’s causing this?
Thank you for contacting us. We see that the support time of your license is already expired, can you please renew it? Then please send us the WP admin + FTP access. We’ll help to debug the problem and fix it soon
Thank you. I just extended support. Where am I sending the credentials? To firstname.lastname@example.org?
Thank you for renew the license, you can send the credentials to our email email@example.com. Please include your issue in that email so that our support team can easy to check
Hi, there. We’re now having this problem with a second site that uses this theme. We had a server admin inadvertently move us all the way up to PHP 7.3 and now our gallery carousel is gone. Any ideas what’s causing this? You guys fixed in Dev for the other site, but we stayed at 7.0 in prod and now that dev environment has been updated. Looking for the updated file(s) so we can fix the new site, or preferably, have you guys fix it. Thanks.
If you are using the theme on the second website, then we need you to purchase one more license because each license is just valid for 1 domain name
Will you update this theme to 5.0.2 wp?
Is there any problem with WP 5.02? If you see something wrong, please email us at firstname.lastname@example.org, we’ll take a look and fix the issue soon
How can I add a banner below the main menu navigation bar?
It’s easy to add one in the header but I need to have a second one.
The theme only support a banner on the header, if you want to add a banner below the main menu, you can consider to use the text widget
P/S: the support time of your license is already expired, please consider to renew it to continue have our premium support service
Thank you very much
how can i rename ’’latest articles’’ ?
Site Name: www.famenation.nl
Thank you for using our theme
Please open index.php, then you can edit the text at the line 27.
Hi, I’ve just purchased the theme, My theme options are not showing up, could you help me?
Thank you for using our theme. To activate the theme option panel, please install the Reduxframework plugin via Appearance -> Install Plugins
Hi, how do I remove the page/post title from under the menu please?
Thank you for using our theme. We see that the support time of your license has been expired. So could you extend it ASAP? then send us the link to the page you want to remove the title, we’ll help to do that soon
I cant use social counters widget. I get this error and cant get access token informations.
Notice: Undefined property: stdClass::$likes in /home/hadiberg/public_html/wp-content/themes/storm/widgets/widget_social_counter.php on line 112
Thank you for contacting us. Look like the support time of your license has been expired. Could you please extend it, then send us the WP admin + FTP so that we can help to check?
I know expired support time for this theme for me. But I had the issue when bought it also. So I dont want to any support for install to theme. The theme’s some codes aint work. Just need to files with work. Thank you for your understanding.
Sorry for this inconvenience, but if you see any bug when the support time remain, you should contact us and we can help to check at that time. We’ll check on our end and if this is actually the bug, we’ll fix the theme ASAP
Has the top bar above header widget area?
Thank you for your interest in our theme, could you please let us know more clear about your question cause we’re quite not sure about it?
I want to the top bar above logo to insert via iframe a radio player. So, I’m guessing that the top bar should have widget area.
Do you have any example image so that we can take a look your idea?
Thank, do you have the widget already?
<iframe src=”http://bubblingsounds.gr/player_mobile/index.html” width=”36” height=”36” scrolling=”no” frameborder=”0”></iframe>
This is just the player button, so you can check if it’s working…
I’ll help you to insert this button to the top bar but there is a little fee to do this. You can send us the FTP and WP admin access, then we’ll help to do this soon
Thanks for your reply. It’s ok about the fee, but before I purchase the theme I have to know these. First, it’s not just the button I send you above and as you can see from the image. It’s a table with shortcode all that. And second and important, can the top bar after the insert not to reload when a user browsing to the rest of the site?
Thank you guys in advance.
Does it (the shortcode) automatically show the play button and the text (like your image)? Or just showing the play button?
It shows the button and the text like the image
Can you send us the code so that we can check?
The top bar must be reloaded when user access the new link of the site
About the top bar, must be reloaded in all of your themes?
That’s a problem because the player won’t play continuously.
I’m sorry but this is impossible.
Ok. Thanks any away for your time
Thank you, if you have any questions, please feel free to contact us again
Hey bkninja, I asked you a few years back about child theme support, you said that all I had to do was create the style.css/functions.php files. Didn’t work. Could you send to my purchased email the files so I can have this solution too.
I saw you did this for some people.
Fixed it myself. It anyone ever needs it, from WordPress 4.7 you can do the following.
Change lines 266/267 of functions.php (parent theme) from:
define( ‘RWMB_URL’, trailingslashit( get_stylesheet_directory_uri() . ’/framework/meta-box’ ) );
define( ‘RWMB_DIR’, trailingslashit( get_stylesheet_directory() . ’/framework/meta-box’ ) );
define( ‘RWMB_URL’, trailingslashit( get_theme_file_uri() . ’/framework/meta-box’ ) );
define( ‘RWMB_DIR’, trailingslashit( get_theme_file_path() . ’/framework/meta-box’ ) );
beside that I have the framework folder in the child theme too (but I didn’t test it without this dir so don’t know if that will work).
Thank you for your solution, I will check and fix the issue soon
Is the theme compatible with Wordpress 4.6 ?
Does this theme have google rich snippets support function?
Hi! Facebook and youtube counters are not working anymore. It displays a wrong number of likes/subscribers. I can try to clean cache using FTP if you can point me out where the folder is. Thanks a lot!
We’re noticed that the support time for your license has been expired. Please purchase an extend support license, then we will come and help you fix the issue ASAP
Thanks a lot
Hi, is your theme compatible with Wordpress 4.5 ?
Yes, please feel free to upgrade WordPress core
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