pexeto

pexeto supports this item

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1206 comments found.

rochester

rochester Author Team

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
If you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


Contact Me Form Not Working: I purchased the Story theme last year and installed it in my WordPress website. Recently I noticed that the Contact Me form is not working. I believe I have all the settings correct and the email address that responses are sent to is an active email account. It was working initially but now is not. Looking for some help to correct this.

rochester

rochester Author Team

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions.

You can send a bug report even if you don’t have an active support account.

Thank you :)

Kind Regards,
-Roch

Demo import does not show mini demo imports. Very frustrated. Can this be fixed?

How do I report a bug? I can’t justify buying support for a minor issue like this.

I just downloaded the .zip file and opened up the demo_export folder — it DOES NOT contain any mini-demo files.

rochester

rochester Author Team

Hi!

Once you log in into our support system you should see the new bug report option. You can also get in touch with email so we can discuss this there.

Thanks!

Kind Regards,
-Roch

I see that the latest software version of this theme is ‘Wordpress 4.8.x’ and I have recently installed Wordpress 4.9. Is this theme compatible with Wordpress 4.9? Thank you.

rochester

rochester Author Team

Hi!

Thanks for getting in touch!

That’s a good question! Indeed, our theme is compatible with the latest WordPress and WooCommerce versions. I’ll ask the Envato team to update this information.

Thanks!

Kind Regards,
-Roch

webernest

webernest Purchased

Hi Pexeto support my support are expired. I know But i have only one simple question and is realy cool if you arrive to help me. I used Widget Logic plugin and I dont arrive to select the portfolio_category if I use this fonction is_single() && in_category(1) What is the term that you used for your categories of portfolio ? If you like i can send you my purchased code. thank you a lot

rochester

rochester Author Team

Hi,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/ to post your support questions.

You can send a bug report even if you don’t have an active support account, this way we can still discuss this issue in private (and request login access).

Thank you :)

Kind Regards, -Roch

Is there a page builder like Visual Composer as part of the theme?

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