pexeto

pexeto supports this item

Supported

This author's response time can be up to 1 business day.

1174 comments found.

rochester

rochester Author Team

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
If you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


Hi, about 3 weeks ago my title(h2) font (i use chrome) suddenly appears big/thick, and my iframe embed no longer works. Please advise, why is this problem? Thanks (link: www.bayoucity360.com)

rochester

rochester Author Team

Hi there,

Thanks for reaching out!

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/

to post your support questions. Thank you :)

ps: We’d like to check this further via support. If you don’t have support you can send a bug report

Kind Regards,
-Roch

How do I send bug report??

Hi there,

In order to open a bug report, just login on our support site and click on the “New Ticket” button. When your support is expired this page will show you some links with different resources – one of these links is “Open a bug report”.

Hi there,

Is it possible to add filters on the Full-with layout ? http://pexetothemes.com/demos/story_wp/quick-gallery/

I can’t do it. I would like to show directly each medias and not any entries to each portfolio…

Thanks for your help

Sorry, I will ask you with my account of Purchase

Hi there,

I just replied to your comment below :)

SebPaps

SebPaps Purchased

Hi there,

So same question with my good account :

Is it possible to add filters on the Full-with layout ? http://pexetothemes.com/demos/story_wp/quick-gallery/ I can’t do it. I would like to show directly each medias and not any entries to each portfolio…

Thanks for your help

Hi there,

Thanks for reaching out!

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:
https://pexetothemes.com/support/
to post your support questions. Thank you :)

P.S. The filters are only available on the Portfolio Gallery pages, which unfortunately don’t support a full-width layout.

SebPaps

SebPaps Purchased

Thanks for your answer. Too bad for me :(

rochester

rochester Author Team

I’m sorry that we couldn’t help you on this one.

Please let us know if you have any questions, and also feel free to use our support in case you want to run some ideas by us (maybe we can find other ways of doing what you want).

Thanks!

Kind Regards,
-Roch

Can i upload this theme to wordpress?

Hi!

Thanks for reaching out!

All premium WordPress themes can be used in self hosted versions of WordPress. Please note that if you are using a blog hosted by wordpress (yourblog.wordpress.com) you do not have a self hosted WordPress, and therefore you can’t upload custom themes.

Thanks!

Kind Regards,
-Roch

Hello, I know it is being a long time but with the two last updates my portfolio it is not working properly on the translated items. I have my portfolio style set as “full-widht slider” and all the imagen attached on medias (duplicated for each language and all…) The original languages loads perfectly, but the spanish version does not seem to detect its attached images so it would not load slider, or the content itself. I check on the console and the error detail says “TypeError: images [0] is undefined”. I check several times that the image are properly attached. The portfolio item will load if I add a featured image, but wouldn’t load the slider with the portfolio gallery anyway…

Hi there,

Thanks for reaching out!

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/

to post your support questions. Thank you :)

ps: We’d like to check this further via support. If you don’t have support you can send a bug report

Kind Regards,
-Roch

Thanks for the quick reply, I will send you a bug report with all the details :)

That’s awesome. Thanks a lot for that!

Kind Regards,
-Roch

Hello I try the support page but they say all ready have this account and I dont remember the login info (email address and password) anyway hopping to get here short answer :Story / Fullscreen Slider / menu / Story Agency / some button disappear after i update, like a : background button, Video MP4, Content Image and “Add Item” it doesn’t work anyway what ever I try

rochester

rochester Author Team

Hi!

Thanks for reaching out!

Our team have sent you new login information already. I hope this is working already for you. Let us know if you have any issues.

Thanks!

Kind Regards,
-Roch

Hello, for a few weeks the scroll to top button in the Chrome browser does not work. The bug can also be seen in its demo version.

rochester

rochester Author Team

Hi!

Thanks for your message!

Please kindly send this issue through the support site so we can check it for you. You should have access to it now.

Thanks!

Kind Regards,
-Roch

Thanks, unfortunately I get a message that says my support has expired.

Hi there,

Thank you for reporting this, I was able to replicate the issue too. We are currently working on a new update, so we’ll make sure to have it fixed in this upcoming update.
P.S. You can always open a bug report on our support site (from the New Ticket section), even when your support is expired.
Thanks again!

Hello. I don’t know how you are able to create this contact page because the contact page isn’t customizable.

http://pexetothemes.com/demos/story_demos/restaurant/contact/
rochester

rochester Author Team

Hi there,

Thanks for reaching out!

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/

to post your support questions. Thank you :)

ps: You can download our demo content so it’s easier for you to edit that page. We just have the contact with an image there.

Kind Regards,
-Roch

Hello. How can you add a icon besides the recent blog post in the footer columns? I’ve tried but cannot see how. Just able to add dates.

rochester

rochester Author Team

Hi there,

Thanks for reaching out!

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/

to post your support questions. Thank you :)

Kind Regards,
-Roch

roosh4

roosh4 Purchased

Quick feature question: Is there any way to preserve the header height when not displaying a page title? If I disable the page title, the header collapses to a narrow height. Thanks.

rochester

rochester Author Team

Hi there,

Thanks for reaching out!

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/

to post your support questions. Thank you :)

ps: This is certainly possible via CSS. If you don’t have support you can send a bug report

Kind Regards,
-Roch

tpaetkau

tpaetkau Purchased

We’re totally committed to this theme and its flexibility. For the life of me though, I can’t figure out how to turn off the overlays in the photo galleries … some demos show the overlay, and some don’t. What am I missing!

And to that point, does anybody know what happens if we upload a different demo … I’m guessing it over-writes the existing content. Yes? And if so, is there an easy way to replicate the entirety of settings for a demo different from the one we first started with?

Inquiring minds want to know … :)

tpaetkau

tpaetkau Purchased

Never mind, I figured it out the lazy way.. I used the Additional CSS option in the Customization panel and added the following code … it doesn’t remove the hover functionality, just sets the opacity of the overlay and button to completely transparent. So, structurally it’s not as clean as could be, but it results in the intended outcome.

.qg-overlay:hover { -moz-opacity: 0; -khtml-opacity: 0; -webkit-opacity: 0; opacity: 0; -ms-filter: “progid:DXImageTransform.Microsoft.Alpha(Opacity=0)”; filter: alpha(opacity=0); }

rochester

rochester Author Team

Hi!

Thanks for reaching out!

Also, thanks for posting your solution :)

That’s a good approach, and honestly quite often the CSS path is way safer and more efficient than editing theme files.

Kind Regards,
-Roch

Hello, one question before i buy it, can I set “default fullscreen slider” for my home page – showing only few most recent pictures, and “full-width layout” from quick gallery section for all my projects on my portfolio page? Each project will be just one photo so I would like to use lightbox single preview option…

rochester

rochester Author Team

Hi!

Thanks for reaching out!

You can set any fullscreen slider you want for your homepage, so if you want to show a few pictures you can create one with them.

As for the quick gallery, that won’t load portfolio items, just the images. If that’s ok for you then it should work fine!

Thanks!

Kind Regards,
-Roch

Ok, so full-width layout is only for single images, for portfolio items for example i can choose from standard layouts or masonry layouts, right? Best Regards Chris

rochester

rochester Author Team

Hi!

Thanks for your reply, but I’m not sure if I get what you mean. Do you have an example maybe?

Our sliders can have both text and images, and the portfolio items can have any content you want to (they are similar to posts in that sense).

Thanks!

Kind Regards,
-Roch

Hi,

I want to install a demo but get the next error: An unexpected error occurred. Please contact support for assistance. DEBUG INFO: Status code:500

Please help me with an answer.

Thanks, Edwin

Hi Edwin!

Thanks for reaching out and I’m sorry for the trouble. I can see here that you’ve got in touch using our support site, which is the right thing to do.

We’ll get back to you right now.

Thanks!

Kind Regards,
-Roch

by
by
by
by
by
by