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Can You tell me why after update theme in this page https://www.balloonintuscany.com/voli-mongolfiera-chianti/ disappear the following code
<br class="clear" />[showmap lat="43.5675811" lng="11.1895247" marker="1" caption="Partenza voli sul Chianti da Tavarnelle val di Pesa" map="SATELLITE" zoom="16" scroll="1" street="1" zoomcontrol="1" pan="1" mapcontrol="1" overview="1"]
Thanks for reaching out!
We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/
to post your support questions. Thank you
PS: You can send a bug ticket report in case you don’t have an active support subscription
I am completely missing the boat on two things and need help, please:
1. How do I DELETE an element from a page?
2. How do I MOVE an element to a different location on a page?
I’ve been trying to figure this out for hours, the documentation doesn’t appear to provide those instructions, and I’m pressed for time, so any information would be greatly appreciated. Please and thanks in advance!
PS: I believe you’ve sent your query there already, and I’ll reply to it right now
nice theme, i wish you get good sale from this
Thanks for your kind words!
We hope you enjoy it as well.
just a quick question : what is the number of the last version od STORY ? could not find it ? my client has the 1.7.0
But she has a lot of issue with woocommerce 3.0 and can not longer modifiy her home page (bug on the editor)
you can see the website : https://www.soetli.fr
Thanks for your message!
The latest theme version is 1.9.3
Hello! I have been using this theme for a long time and it has being running perfect. But I just notice than when I built a portfolio page with image attached to it on a full width slider, the image does not shows the alt text on the final page. Is there a way to make sure that text appears? Thanks in advance
PS: I believe you just need to double check the page setup as full width sliders can have content. Full screen sliders can’t.
Hello there. If I buy this theme, can I use it for my local clients? like restaurants? or is this personal use? Am I able to replace the footer or bottom brand name with my agency name?
But you can use it for commercial or personal profiles, and you can remove any of our branding if you want to.
Dear Pexeto team, after the Story v.1.9.3 my social icons are gone from the page header and my portfolio and blog pages. I can not post a ticket, since my support expired which leaves me helpless. I did not change anything an do not even have a child theme. Please help.
PS: You can post your ticket as a bug report if you feel like this is the case
Hello, I had some security issues and I would like to be as updated as possible, will the theme work with wordpress 4.8? Thanks in advance
Sure, you can updte. We do recommend a full backup but you should experience no compatibility issues.
Thanks! I will do the backup for sure
Let us know if you find any issues.
Hi, this theme is very nice, but i have a question: Is it possible setting automatic for all posts “Title & image in header” on the post style?
Because i have checked on my friend website, and he say it need change from standard to “Title & image in header” manually post by post.
This is done manually, but it’s very simple to do as it’s just a setting.
Prequestion befoer buying :
Is it possible to change bullet list navigation to arrow navigation left right within fullscreen slider as per below screenshott :
Thanks for reaching out
You can change the buttons design, but they would still work from top to bottom as it isn’t easy to change this animation.
Hi, is it possible to import all the demo in one site?
Thanks for your message.
You can import the main demo, which will include all demos except the mini demos. This way you can quickly switch between different page styles.
Is it compatible with wordpress 4.8?
I’ve tried at localhost and it works just fine. If you find any issues just let us know!
This theme has an huge flaw! It will resize your images no matter how what you do. Just spend weeks talking to support and their “fix” is even more ridiculous. Be aware of this issue!
Thanks for your message and for your feedback.
Our dev team advised about a theme feature that allows disabling the resizing.
I’m sorry for any issues caused.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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