pexeto

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1226 comments found.

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
If you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


Does the latest version run with jQuery 3.x? We have Story 1.9.3 and installing latest jQuery breaks image loading, slider, other stuff…

Hi there,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/ to post your support questions.

You can send a bug report even if you don’t have an active support account, this way we can still discuss this issue in private (and request login access).

Thank you :)

PS: Our theme should work fine with the latest jQuery version, but we can take a look at it for you.

Kind Regards,
-Roch

Is anyone else having issues with thumbnails not appearing or only a few appearing on portfolio pages after upgrading to WP v4.9.8? I’m using the latest version of The Story (v.1.9.6).

I’m getting this error in my console on Chrome and Safari: jQuery.easing[jQuery.easing.def] is not a function. (In ‘jQuery.easingjQuery.easing.def’, ‘jQuery.easing[jQuery.easing.def]’ is undefined)

The error still occurs when I deactivate all plugins. Stumped.

rochester

rochester Author Team

Hi there,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/ to post your support questions.

You can send a bug report even if you don’t have an active support account, this way we can still discuss this issue in private (and request login access).

Thank you :)

PS: We have no reports of similar issues, but we’d be glad to take a look at this one for you

Kind Regards, -Roch

Will your theme support Guttenberg when it is released?

rochester

rochester Author Team

Hi!

Thanks for your message!

Sure, we always incorporate the WordPress features into our themes. It’s likely that it won’t change much in terms of our own features, though.

Thanks!

Kind Regards,
-Roch

Just to confirm, the Theme now includes styling for the current Guttenberg Blocks?

rochester

rochester Author Team

Hi!

If you find any unstyled element we can certainly help you via support. Often it’s just a matter of adding a few bits of CSS code.

Thanks!

Kind Regards,
-Roch

Hi guys… When will the slider revolution update be added in? I am on version 1.9.6 but slider revolution is still on 5.2.5..

rochester

rochester Author Team

Hi!

Thanks for reaching out!

We don’t have slider revolution in our theme. It’s likely that you’ve got it from another theme or you’ve bought it directly from the plugin authors.

Thanks!

Kind Regards,
-Roch

SOYTUTIPO

SOYTUTIPO Purchased

Hello Pexeto team, I notice with the last update the filter for porfolio categories is not working properly for translated items (WPML). When I am at the secondary language, as soon as I press any element in the filter menu it shows the portfolio item of the correct category, but from the main language. This worked perfectly just few months ago. I did not made any new configurations, only update as recommended. Please check what I mean here: https://nonomalaga.com/es/apartamentos/?cat=4-una-habitacion. As you can see, it supose to show the portfolio items in Sapnish, but shows English instead. I tried to open a ticket support but account seems to have expired. Please, every time you create an update it mess up with my translations, is there any way you can help me with this? Thanks

rochester

rochester Author Team

Hi there,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/ to post your support questions.

You can send a bug report even if you don’t have an active support account, this way we can still discuss this issue in private (and request login access).

Thank you :)

PS: Probably we’ll need to take a look at your setup, if possible please provide us a test admin account there

Kind Regards,
-Roch

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