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Hi, about 3 weeks ago my title(h2) font (i use chrome) suddenly appears big/thick, and my iframe embed no longer works. Please advise, why is this problem? Thanks (link: www.bayoucity360.com)
Please let me know if this is a theme issue that you guys can help fix then I am willing to renew the support. I want to make sure first it’s theme and not things beyond it.
Thanks for reaching out!
We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/
to post your support questions. Thank you
ps: We’d like to check this further via support. If you don’t have support you can send a bug report
How do I send bug report??
In order to open a bug report, just login on our support site and click on the “New Ticket” button. When your support is expired this page will show you some links with different resources – one of these links is “Open a bug report”.
I can’t do it.
I would like to show directly each medias and not any entries to each portfolio…
Thanks for your help
Sorry, I will ask you with my account of Purchase
I just replied to your comment below
So same question with my good account :
Is it possible to add filters on the Full-with layout ? http://pexetothemes.com/demos/story_wp/quick-gallery/
I can’t do it. I would like to show directly each medias and not any entries to each portfolio…
P.S. The filters are only available on the Portfolio Gallery pages, which unfortunately don’t support a full-width layout.
Thanks for your answer. Too bad for me
I’m sorry that we couldn’t help you on this one.
Please let us know if you have any questions, and also feel free to use our support in case you want to run some ideas by us (maybe we can find other ways of doing what you want).
Can i upload this theme to wordpress?
All premium WordPress themes can be used in self hosted versions of WordPress. Please note that if you are using a blog hosted by wordpress (yourblog.wordpress.com) you do not have a self hosted WordPress, and therefore you can’t upload custom themes.
I know it is being a long time but with the two last updates my portfolio it is not working properly on the translated items. I have my portfolio style set as “full-widht slider” and all the imagen attached on medias (duplicated for each language and all…) The original languages loads perfectly, but the spanish version does not seem to detect its attached images so it would not load slider, or the content itself. I check on the console and the error detail says “TypeError: images  is undefined”. I check several times that the image are properly attached. The portfolio item will load if I add a featured image, but wouldn’t load the slider with the portfolio gallery anyway…
Thanks for the quick reply, I will send you a bug report with all the details
That’s awesome. Thanks a lot for that!
Hello I try the support page but they say all ready have this account and I dont remember the login info (email address and password) anyway hopping to get here short answer :Story / Fullscreen Slider / menu / Story Agency / some button disappear after i update, like a : background button, Video MP4, Content Image and “Add Item” it doesn’t work anyway what ever I try
Our team have sent you new login information already. I hope this is working already for you. Let us know if you have any issues.
Hello, for a few weeks the scroll to top button in the Chrome browser does not work. The bug can also be seen in its demo version.
Thanks for your message!
Please kindly send this issue through the support site so we can check it for you. You should have access to it now.
Thanks, unfortunately I get a message that says my support has expired.
Thank you for reporting this, I was able to replicate the issue too. We are currently working on a new update, so we’ll make sure to have it fixed in this upcoming update.
P.S. You can always open a bug report on our support site (from the New Ticket section), even when your support is expired.
Hello. I don’t know how you are able to create this contact page because the contact page isn’t customizable.
ps: You can download our demo content so it’s easier for you to edit that page. We just have the contact with an image there.
Hello. How can you add a icon besides the recent blog post in the footer columns? I’ve tried but cannot see how. Just able to add dates.
Quick feature question: Is there any way to preserve the header height when not displaying a page title? If I disable the page title, the header collapses to a narrow height. Thanks.
ps: This is certainly possible via CSS. If you don’t have support you can send a bug report
We’re totally committed to this theme and its flexibility. For the life of me though, I can’t figure out how to turn off the overlays in the photo galleries … some demos show the overlay, and some don’t. What am I missing!
And to that point, does anybody know what happens if we upload a different demo … I’m guessing it over-writes the existing content. Yes? And if so, is there an easy way to replicate the entirety of settings for a demo different from the one we first started with?
Inquiring minds want to know …
Never mind, I figured it out the lazy way.. I used the Additional CSS option in the Customization panel and added the following code … it doesn’t remove the hover functionality, just sets the opacity of the overlay and button to completely transparent. So, structurally it’s not as clean as could be, but it results in the intended outcome.
Also, thanks for posting your solution
That’s a good approach, and honestly quite often the CSS path is way safer and more efficient than editing theme files.
Hello, one question before i buy it, can I set “default fullscreen slider” for my home page – showing only few most recent pictures, and “full-width layout” from quick gallery section for all my projects on my portfolio page? Each project will be just one photo so I would like to use lightbox single preview option…
You can set any fullscreen slider you want for your homepage, so if you want to show a few pictures you can create one with them.
As for the quick gallery, that won’t load portfolio items, just the images. If that’s ok for you then it should work fine!
Ok, so full-width layout is only for single images, for portfolio items for example i can choose from standard layouts or masonry layouts, right?
Best Regards Chris
Thanks for your reply, but I’m not sure if I get what you mean. Do you have an example maybe?
Our sliders can have both text and images, and the portfolio items can have any content you want to (they are similar to posts in that sense).
I want to install a demo but get the next error:
An unexpected error occurred. Please contact support for assistance.
Please help me with an answer.
Thanks for reaching out and I’m sorry for the trouble. I can see here that you’ve got in touch using our support site, which is the right thing to do.
We’ll get back to you right now.
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