Discussion on Story - Creative Responsive Multi-Purpose Theme

pexeto

pexeto supports this item

Supported

This author's response time can be up to 1 business day.

1234 comments found.

rochester

rochester Author Team

Hi Everyone,

Just wanted to let you know that we have a dedicated support site here :
http://pexetothemes.com/support/
If you have any support questions, can you please use our support site to post your questions – we will do our best to assist :)


olegtim

olegtim Purchased

Does the latest version run with jQuery 3.x? We have Story 1.9.3 and installing latest jQuery breaks image loading, slider, other stuff…

rochester

rochester Author Team

Hi there,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/ to post your support questions.

You can send a bug report even if you don’t have an active support account, this way we can still discuss this issue in private (and request login access).

Thank you :)

PS: Our theme should work fine with the latest jQuery version, but we can take a look at it for you.

Kind Regards,
-Roch

Is anyone else having issues with thumbnails not appearing or only a few appearing on portfolio pages after upgrading to WP v4.9.8? I’m using the latest version of The Story (v.1.9.6).

I’m getting this error in my console on Chrome and Safari: jQuery.easing[jQuery.easing.def] is not a function. (In ‘jQuery.easingjQuery.easing.def’, ‘jQuery.easing[jQuery.easing.def]’ is undefined)

The error still occurs when I deactivate all plugins. Stumped.

rochester

rochester Author Team

Hi there,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/ to post your support questions.

You can send a bug report even if you don’t have an active support account, this way we can still discuss this issue in private (and request login access).

Thank you :)

PS: We have no reports of similar issues, but we’d be glad to take a look at this one for you

Kind Regards, -Roch

Will your theme support Guttenberg when it is released?

rochester

rochester Author Team

Hi!

Thanks for your message!

Sure, we always incorporate the WordPress features into our themes. It’s likely that it won’t change much in terms of our own features, though.

Thanks!

Kind Regards,
-Roch

Just to confirm, the Theme now includes styling for the current Guttenberg Blocks?

rochester

rochester Author Team

Hi!

If you find any unstyled element we can certainly help you via support. Often it’s just a matter of adding a few bits of CSS code.

Thanks!

Kind Regards,
-Roch

Hi guys… When will the slider revolution update be added in? I am on version 1.9.6 but slider revolution is still on 5.2.5..

rochester

rochester Author Team

Hi!

Thanks for reaching out!

We don’t have slider revolution in our theme. It’s likely that you’ve got it from another theme or you’ve bought it directly from the plugin authors.

Thanks!

Kind Regards,
-Roch

Hello Pexeto team, I notice with the last update the filter for porfolio categories is not working properly for translated items (WPML). When I am at the secondary language, as soon as I press any element in the filter menu it shows the portfolio item of the correct category, but from the main language. This worked perfectly just few months ago. I did not made any new configurations, only update as recommended. Please check what I mean here: https://nonomalaga.com/es/apartamentos/?cat=4-una-habitacion. As you can see, it supose to show the portfolio items in Sapnish, but shows English instead. I tried to open a ticket support but account seems to have expired. Please, every time you create an update it mess up with my translations, is there any way you can help me with this? Thanks

rochester

rochester Author Team

Hi there,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/ to post your support questions.

You can send a bug report even if you don’t have an active support account, this way we can still discuss this issue in private (and request login access).

Thank you :)

PS: Probably we’ll need to take a look at your setup, if possible please provide us a test admin account there

Kind Regards,
-Roch

Hi! Unfortunately recaptcha is not working anymore in my site: http://premiumqp.com/contact/. It gives this error: reCAPTCHA V1 IS SHUTDOWN. Can you please help me or tell me what to do in order to upgrade it to the latest version? Thanks!

rochester

rochester Author Team

Hi there,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/ to post your support questions.

You can send a bug report even if you don’t have an active support account, this way we can still discuss this issue in private (and request login access).

Thank you

PS: We have released an update quite a while ago about this, it’s worth trying to update to see how it works :)

Kind Regards,
-Roch

Thank you very much! I have updated the theme and it’s working now!

rochester

rochester Author Team

You’re most welcome!

Let us know if you need anything else.

Kind Regards,
-Roch

Hi pexeto,

My name is Kax Miller and i’m web developer having experience of 8+ years – i have done many projects on themeforest – if you need an developer please mail me at kaxmiller@gmail.com – thanks

rochester

rochester Author Team

Hi Kax!

Thanks for your message!

We don’t have any open positions at the moment, but thanks for your message!

Kind Regards,
-Roch

Hi there! Is is possible to add a 5th column to a Service Box?

rochester

rochester Author Team

Hi there,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/ to post your support questions.

Thank you

PS: We may be able to find a CSS solution for you. Although it won’t be the perfect fit for mobiles, it may work on desktops.

Kind Regards,
-Roch

Hi there, On this page https://soulwriting.nl/over-mij/ I’ve a background section with an image and on the right side some text and button. This is perfect, but on mobile the text and button are right over the face. When trying to change this position of the text the image seems to get zoomed in. Alternatively I tried changing the background section to paralax but this isn’t working on mobile. Is there a solution for this?

Thanks!

rochester

rochester Author Team

Hi there,

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/ to post your support questions.

Thank you

PS: We may be able to find a CSS solution for you. You can open a bug report ticket so we can check this, in case you don’t have an active support subscription

Kind Regards,
-Roch

Hi! can you recommend a translation plugin? compatible with your theme.. ps. I bought the theme more than 6 months ago.. great theme! thanks!

rochester

rochester Author Team

Hi there,

Thanks for reaching out!

Usually, WPML works just fine with our themes. But if you face any issues just get in touch with our support and we’d be glad to check this (although our support to third-party code is limited).

Thanks!

Kind Regards,
-Roch

Hi, is there anyway with css or a setting to shorten up the huge gaps between slides in the fullscreen slider in mobile / responsive view? Thanks

Hi,

Thanks for reaching out!

We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here:

http://pexetothemes.com/support/

to post your support questions. Thank you :)

PS: This can be done with a bit of Custom CSS. You can send a bug report ticket if you don’t have an active support subscription.

Kind Regards,
-Roch

Made the bug report

Thanks!

I’ll reply to it.

Kind Regards,
-Roch

_francois

_francois Purchased

Is it possible to have full screen sliders and full width sliders on the same page? In all the demos I’m seeing it looks like you have to pick either/or.

rochester

rochester Author Team

Hi!

Thanks for reaching out and for your interest in our themes.

Unfortunately you can only have one or the other, as they are page templates.

Thanks!

Kind Regards,
-Roch

Hello,

Based on this demo https://pexetothemes.com/demos/story_demos/agency/#1 , is the dotted navigation on the right side only works for full screen page?

What if I want to use it for a page that contains a full screen height row, and some normal row. Can it be done?

Hi,

Thanks for reaching out and thanks for your interest in our theme.

My name is Roch and I’m going to help you with your presales questions.

Unfortunately no, that isn’t possible by default. You could use the sections ID and then create a navigation, but you’ll probably need some custom code for the fixed height and smooth scroll (the fixed height is probably the hardest part).

Thanks!

Kind Regards,
-Roch

by
by
by
by
by
by