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Just wanted to let you know that we have a dedicated support site here :
If you have any support questions, can you please use our support site to post your questions – we will do our best to assist
Thank you for your message!
Is there anything we can help you with?
Hi A quick question, it’s possible to have a pane within a pane (tabs)?
This may not work by default as the jQuery code isn’t ready for that. What you could try is mixing our tabs with a tabs plugin (since they use different functions this will probably work)
Extremely akward question, I want to put custom sliders inside posts, or basically instead of normal posts I would like to use your page composer, it isnt possible?
Like I can’t use inside a post a slider? Its very weird to me, as it sounds pretty basic that a client would want to integrate inside posts elements from the page composer, such as the different kind of sliders.
Thank you for your message.
I’m not sure if I get what you mean though. Please send us some examples in our support system, so we can check if that’s possible: http://pexetothemes.com/support/
Hi, My support is expired but I have a very basic problem with the theme. The content slider is just not working. I set two images inside the Content Slider and once I go to the page I created, I can see the arrows, I can see the thumbnail, but once i click there, nothing happens.
Can you help? I think this is a really basic issue because it’s a theme problem. Thanks.
I’m using chrome
Envato has recently introduced a new support policy, which makes the free support that comes with the themes limited to 6 – these are rules that apply to all the themes sold on ThemeForest and we as ThemeForest authors have to follow these rules, you can read more about the support policy here: http://themeforest.net/page/item_support_policy.
Basically there aren’t any known issues with the theme’s slider, so I would recommend following these troubleshooting steps ( http://pexetothemes.com/support/knowledgebase/troubleshooting-steps/ ) , especially steps 3,4 and 5. If after following those steps you still experience the same issue, you can also open a bug report on our support site, so our team can check if this is a theme related issue that requires a fix in an update.
Ok I have a hour looking and this theme is lovely, but it does this?
www.apester.com the animation at transition? I know it´s custom but I just want the transitions animated or parallax or fixed
Thank you for your message, and I’m glad you liked our theme.
We do have the text and slider animation in our fullscreen slider: http://pexetothemes.com/demos/story_wp/#5
And for elements animated inside of the slide you could use GIFs or even background videos.
Hi, I already have expired support but I need a little help to solve an error on this theme: when I create a new page (or existing) in wordpress and select Fullscreen Slider Page, in the STORY PAGE SETTINGS section doesn’t appears the selector to select the fullscreen sliders that I have created. Can you help me? Thank you very much!
Basically there aren’t any known issues with the theme’s fullscreen slider, so I would recommend following these troubleshooting steps ( http://pexetothemes.com/support/knowledgebase/troubleshooting-steps/ ) , especially steps 3,4 and 5. If after following those steps you still experience the same issue, you can also open a bug report on our support site, so our team can check if this is a theme related issue that requires a fix in an update.
Is it possible to add a video instead of image in the service boxes?
We have a dedicated support system where all the Pexeto items support is handled, so can you please use our support system here: http://pexetothemes.com/support/ to post your support questions.
how can I set a video (youtube or vimeo) with auto play?
Hello. Is it possible to change the font size of the submenu? I tried giving the menu items a class in the wordpress menu editor and editing the CSS in the custom styles on the pexeto panel but it doesn’t work. What’s the selector that belongs to the submenu? I’m using the regular menu not the megamenu
PS: We can surely help you with the CSS for that
Ok. My client will purchase the theme today or on Monday and I’ll contact you via support once they provide me the purchase code. Thanks
Awesome! I see you there then!
Can i change The text in “READ MORE” LINK?
Hi there! First of all: great theme, I’ve been using it with great pleasure. I want to buy another licence for a client, but she wants the mobile menu displayed all the time, even on desktop. Is there an option for this (hide the nav and display mobile nav on all screen sizes), or do you have line of code to make this easy? Thanks!
That’s certainly possible to do via support!
Just ping us there when you are ready and we’ll give you the code for it.
I’ve created a ticket Thanks in advanceee!
Hi, Great Theme I have checked all the the versions and I love all of them.
Can I integrate cart66 in this theme for my online shopping purpose?
Please give me a definite answer so I can go ahead and buy this theme
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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