Hello, waiting for wp 3.9 compatibility of theme. could you tell me when you will upgrade theme. thank you
We hope before May 1st holidays
I can’t seem to find how to add ‘share’ to the blog posts next to ‘like’ and ‘comments’, like this: http://demo.qodeinteractive.com/strata/portugal-2013-road-trip-gallery/
You should go to Qode Options > Social and enable it there for Posts.
Great, thanks. Does the ‘like’ function actually work? When it’s clicked, it changes to 5 and does nothing else.
It should. Please submit this problem to http://qode.ticksy.com so our support can take a look.
But could the same person just click it 100 times?
It shouldn’t. That’s why we need to debug it.
Ok, I’ll submit a ticket.
The parallax speed won’t stay as zero – it goes blank when you save so I assume reverting to the default (1). How can you get it to keep at 0?
We can take a look if you submit this problem to http://qode.ticksy.com and include WP admin access.
This theme has an issue when using ‘Content Menu’ Rows. The JS causes scrolling lag and stuttering. Here is a video of what I am talking about: https://www.youtube.com/watch?v=ZJeJpuh5thU
Toward the end of the video, it is clear that the stutter corresponds to the JS that updates the style of the Content Menu Row items. You will see the scrolling stutter more and more, especially toward the end of the video. This happens on 3 different computers. If I refresh the page, it scrolls more smoothly for a moment, and then begins to slow down again. This doesn’t happen on any other pages.
I opened a support ticket, and received what I consider to be a technically unsound response: http://qode.ticksy.com/ticket/201639
If you wish to test the issue, it’s reproducible on your own demo, on this page that has a ‘Content Menu’ Row: http://demo.qodeinteractive.com/strata/about-us-new/
I am hoping that you acknowledge that this is due to unoptimized JS or another theme issue, and to let us know if there is a plan to fix the issue, or produce a patch.
I just assigned this ticket to support staff for review.
What do you mean, exactly?
To clarify: do you mean that you’re elevating it from whatever status it was before?
We responded to your ticket yesterday with very logical explanation.
hi is it possible to remove the line
about this project
in portfolio page?
or instead rename the word project to something else?
thanks in advance
You can use this plugin to translate / rename labels of the theme: http://wordpress.org/plugins/codestyling-localization/
is it possible to edit a php file and not use plugin? i don’t care about the transalation
Sure. You can edit single-portfolio_page.php
and it is? where exactly?
It’s in the wp-content/themes/strata/ folder and search for About This Project text there.
found it sorry! dizzy 10 hours on pc
Great No worries
hello still waiting for wp 3.9 compatibility of theme. plz upgrade it urgent. you told me before 1st may you release upgraded theme.
We said we will do our best to deliver it before 1st of May holidays, but we are a little bit behind the schedule and we will do it next week, sorry for that.
Updated WP to 3.9. Visual Composer doesnt seem to work. I try to edit an element and nothing happens.
We are working hard on it, but because of 1st of May holidays, we will be able to deliver solution next week. For now, use 3.8.n version of WP
You are welcome
hi how to order the sequense on qode slider?
Thanks for the update
Please can you tell me when 3.9 update is coming, as it’s now May 1st bank holidays and all my Fantastico sites have automatically updated to 3.9, although your site has not and as a result I have just missed a deadline on a job and been fined £500, so could you please give dates and stick to them
It’s scheduled for early next week as we couldn’t test all new features of Visual Composer before 1st of May holidays, although we really tried to update all of our 15 themes before it. We are sorry to hear that.
Actually have just read the comment above, will switch to a more reliable theme provider, and ask for a full re-fund, wont be buying anymore of your themes, and any theme that uses Visual Composer, thanks for wasting my time
We are sorry to hear that. We are very reliable, but we have 15 themes and we do upgrades very carefully. It’s easy just to pack new version of Visual Composer when it’s released, but then we would get many tickets asking us why margins and design changed with new version. We are testing every single feature of the theme with new version of VC and we have many themes using it, so it takes time for that. Of course, with that approach, we found small things to fix and that’s why this is only reliable approach. I hope you can wait for early next week when theme will be updated
Hello, Great theme – Just wanted to know if this is known bug >>
From any header page (http://demo.qodeinteractive.com/strata/) If I goto about us > Common Elements (at top bar) (http://demo.qodeinteractive.com/strata/common-elements/) active state will stay for headers page.
I am having same issue with my website and would like to know if its being worked on?
I can’t reproduce the problem. Can you please explain again each step I need to do in order to reproduce the problem?
Here is demo link on my website – click on link than federal link than back on home >> http://tinyurl.com/nvf5dwb
Same thing is happening on your website but you have home button there so its not that clear. If you could help would be very helpful!
Please submit ticket to http://qode.ticksy.com/ so our support can work on it.
Hello, Submitted ticket – Hoping to get this fix asap. >> #208809
Thanks. Just assigned your ticket to support team.
?Great hint from support! Got it figured
Thank you!!! Rated 5 star
Thank you very much
Some news about 3.9 update ? There’s a lot of bug with strata theme on this version. When will it be available ?
We are publishing it later today
This appears to have retina ready icons, but no retina support for logos? I purchased this theme under the assumption it had retina logo support.
Just upload logo twice the size then it’s now and you will get retina logo
Hello…Great theme! I cannot seem to figure out how to get rid of the “Strata is a unique WordPress theme for presentations or portfolio website.” and the purchase button that shows up on the homepage. Any help with this would be appreciated. Thanks!
You should go to Appearance > Widgets > Content Bottom
Is there a way to add a portfolio gallery with other projects in a single project portfolio? I didn’t see this option. In Qode Portfolio all I add is for the same project. I would like to add a gallery with images for related projects by category.
Unfortunately, we didn’t implement that option.
Can you share this page code http://demo.qodeinteractive.com/strata/icons/#icons_content_boxes I need the Icons in Content BoxesThanks
Those are: fa-android, fa-desktop, fa-coffee, fa-microphone.
You can see list of icons here: http://fontawesome.io/icons/
Sorry, I’m not looking for the icons. I’m looking for the boxes with the icons align center and button
They are built in Visual Composer, so it’s hard to share the code. Can you import demo content and start from there?
i use qode slider on the home page, as video slides. but on iphone and mac (safari) doesnt work. just showing images… :/ whats the problem?
Video can play on IOS devices, that’s why it’s disabled. IOS devices open video in native player.
and which included slider can i use for video-slider what is working on ios?
You can check LayerSlider, but not sure if it’s working on IOS devices.
I’ve just updated the theme, but the visual composer still doesn’t work correctly. It’s almost three weeks that I’m waiting for the full compatibility but I continue to have this kind of problems. Please let me know when you are going to fix it because I can’t go on with an important website and project.
What exactly is the problem? Please submit ticket to http://qode.ticksy.com and include WP admin access so we can inspect the problem.
I think that the problem is in WP Bakery visual composer, since when Iìm going to update it, the system tell me that there is an error unzipping the file. Can you update it for me?
Sure. Just submit ticket and post ticket ID here.
Here is it #209426
Just replied with question. Please reply back to ticket
how can i change the qode slider text animation? its from bottom now, but i need from right. thx
You can only change this in the code. You can submit ticket to http://qode.ticksy.com/ and our support can show you where.
Do you offer refunds to dissatisfied customers?
We saw your rating and we would like to give us a chance to work with you on your issues. Please let us know if that’s possible. If not, you can ask Envato for refund, as they are responsible for selling our items, and also for refunds.
Besides normal and footer_logo do I really need light, dark or sticky logos?
I don’t think. It works without them. So my question is, how can I remove these unused logos?
I already remove them from the Qode Options and also erase them from folder. But, it’s still loading the files.
How can I stop that?
We should take a look at your web site and your current setup, so please submit ticket to http://qode.ticksy.com/ and include WP admin access.
Thanks for your reply. However I’m still working in local. But you can see in your demo because you get the same problem too at http://demo.qodeinteractive.com/strata/ you have 4 logos load but only one works at the top header
Those logos are used when for example slide requires change of logo from dark to light or when you want different logo with sticky menu if enabled. I agree that in current setup they are not used, so it’s best to link all logos in admin to same image, so there is no performance issue.
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