first of all, i love ur theme. rly
second: i read about your “tooltip”. can u inform me, send code or guide me? if its possible, i need this feature. rly thx.
Thank you very much
Sure Just email this request to email@example.com
I am having a hard time getting my responsive image to look like yours here: http://demo.qodeinteractive.com/strata/any-size-image/
It is actually putting the image behind my navigation…..
Please advise: http://convention2.floridarealtors.org/hotelandtravel/
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can take a look and help you
I just send you a Ticket: #183306 about the demo content. Can you assist me in my local installation?
Thanks. Support stuff will take a look and reply to your ticket
your css about “cover boxes” bug, can u fix it please ? I using last theme version, see capture here
Please submit this problem to http://qode.ticksy.com/ so there is reference about it and so other developer can take a look.
Thanks. Our support stuff will help you as soon they get to your ticket.
What’s the font used for logo “strata” ?
thanks for help
We used Brandon Grotesque font.
Hi! Great theme!
Is it possible to see the screenshots of the theme options?
Thanks in advance!
Thanks a lot
Just request admin access to our test site by emailing us at firstname.lastname@example.org (please ignore auto-reply message).
I am trying to update the visual composer, howevr I get this message:
Downloading package from envato market…
Error on unzipping package
Return to Plugins page
You need to deactivate and deinstall current version and then to install new one from strata/plugins folder.
Awesome….one more thing…some of my pages dont scroll….why would that be?
Please submit ticket to http://qode.ticksy.com/ so our support stuff can debug the problem
Hey! first of all thanks for all the help so far. You’ve been great.
I have a couple more issues,
1. how do I get rid of “Sorry, no posts matched your criteria.” at the bottom of the home page? I do not see any code either editing page or in the settings.
2. The site is running pretty slow for me and has been since I installed it. any ideas?
One more issue: wordpress is removing all of my
tags from teh HTML editor. How do I stop that from happening?
rrgh, all of my Paragraph tags
I used the TinyMCE Advanced plugin to stop the P tags from vanishing BUT it doesnt actually creat any space between paragraphs when viewed in the proper site page.
Please submit all problems to http://qode.ticksy.com/ and include WP admin access so our support can debug them.
Thanks, I made a ticket earlier today.
Thanks. Our support is handling tickets from oldest to newest and will also handle your ticket
Hi, I wonder if it is possible to insert featured posts slideshow, like the image link below.
LINK OF THE IMAGE
This response is decisive for purchasing the theme. If you have a better alternative slideshow posts, be grateful too. Thanks!
LayerSlider included states in their features that you can build dynamic slides from posts or pages: http://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin-/1362246
Can You Please Tell Me How To Add Portfolio Images In Portfolio ???
You should add them in Qode Portfolio section below editor while you edit portfolio item.
I really like this theme but am concerned about certain things. I have added the mockup for the website I am going to create. I just want to be sure that I can add a side bar as shown in the pages.
Will I be able to use strata for my designs??
Please submit those questions to http://qode.ticksy.com/ so someone from our design team can review them and get back to you
?Hi, (posted in Ticket: #185960)
I’m hoping to resolve the issue without having to grant Admin access to you. (no offence) I’d rather understand the issues and make the repairs.
strata and strata-child theme folders have been FTP using binary mode. My WP installation is in a sub-folder.
1/ Plugins will not install with strata-child theme active. Plugins do install with strata theme active. Is this normal?
2/ Does the demo content need to be installed with the strata-child theme active or the strata theme active?
3/ I like this theme a lot! If working with the child theme is so much trouble, can I just delete it and work with the main theme alone? I understand that future theme updates would cause loss of my code modifications, but I’m willing to manually make my changes if it means avoiding the child headaches.
Thanks for your help!
Our support will take a look at your ticket now.
1) Just activate main theme, install plugins and then activate child theme
2) It should get installed with main theme active
3) Yes, you can use whatever you want. Child theme is fully functional upon you set demo content, so there is no reason for no using it at all.
Is very useful coud work on the css for a single page like this template.
What is the name of this function? Maybe visual compose?
all the you template have got this features?
I am not sure I understand your question, can you please explain it better?
May I know this theme have including all the demo data ? including the photo and the sample video on home page ?
of course, our theme comes with all demo data that you see on our theme’s demo site. We have one click import option available that will import demo content, widgets and media files.
Thanks for your interest in our theme
Is ist possible to disable the parallax effect in the Qode Slider? I want that the text leave with the background while scrolling.
please submit ticket to http://qode.ticksy.com/ and our support stuff will give you all necessary code.
Hi, I can’t change the submenu color so looks like the demo. Please take a look at the image attached. Left is the demo with header menu and submenu in dark/transparent and right is mine with submenu in white. Tried to change many colors but no look, it still looks white all the time.
Is there a specif place to change the submenu background color?
Can you please post a screenshot of the configuration for dark/transparent menu and submenu?
Did you submit ticket? What’s your ticket ID? Please post it here so we can take a look at your configuration.
The ticket is 189097 please tell what I have to do. I had the Subway installed but did a full reset in database
Thanks. Our support is handling your ticket.
I’d like to know if all the demo content used in this theme has been created with Visual Composer or with shortcodes.
It’s been created with Visual Composer
Just wondering whether you’ll be updating the Visual Composer to the latest version. Am I right in thinking I cannot update it from Code Canyon directly?
Thanks very much!
Yes. When new version of theme is uploaded, it will contain latest version of VC
I’m still getting very slow loading/saving on www.morelands-riverdale.co.uk. It’s not my plugins. I use the same ones for most sites. Also when I switch to Elision everything speeds up. Is it an idea to delete, do a fresh WP install and re-install Strata? Or shall I wait for a theme update?
I’ve never experienced this very slow saving and reloading with any of your themes before so I’m not sure what to do. I don’t know if other customers are experiencing the same issues.
Advice very welcome. Thanks.
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can access site and test it, as we see landing page now.
I’ve submitted a ticket. I think it must be an install/database issue because I’ve exported my content to another site running Strata and it seems to work fine the other site.
Grateful if you could take a look and give me your view.
Thanks very much.
No problem. What’s your ticket ID?
Thanks. I’ve assigned it to support stuff.
Can you please answer my Ticket: #188895 open yesterday about why I can only choose Header Fixed Right to display in the Sidebar of Blog Single Display and none of the other widgets?
And why if I choose Header Fixed Right, CSS doesn’t work?
Thanks for your reply
i bought your awesome theme, but I can’t install the demo content. This was my way: Dashbaord – Qode Options – Qode Import – Option: All – Option_ Import attachments – Import.
The result is “100 % – Import is completed. If I take a look into to the pages menu of the dashboard, there are only the example page of wp. Although I took a look in the menu. I found there the following message if I display the option “show all”: Warning: implode() [function.implode]: Invalid arguments passed in /var/www/web415/html/de/wp-admin/includes/nav-menu.php on line 329.
Can you please give me a hand for this problem?
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can inspect the problem?
I opened a ticket at your portal. The ticket number is #190530. It would be pleasant if you can give me a fast response Thanks a lot.
Thanks Our support will handle your ticket now.
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