kaptinlin

kaptinlin supports this item

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4595 comments found.

Hello Kaptinlin,

3 questions

Can I add image + text link in the top menu ? In portfolio page list, can I add a text excerpt (of each project) ? Can I display easily WPML flags ?

Best Regards

HI Carlitos

Thank you for inquiring about Striking MultiFlex.

1) Can I add image + text link in the top menu?

Our menu items both top level and sub-level support font awesome icons, and top level support sub-titles. Any other content such as jpg/png images and hyperlink text would require you add a mega menu plugin.

2) In portfolio page list, can I add a text excerpt (of each project?

Our portfolio items have the except field. The excerpts in wp are custom content for use in lists, and our excerpt field supports both html, and shortcodes so our excerpt field is very full featured. Of course on the post single webpage a portfolio item supports the main editor content, not the excerpt content, which is how wp is structured.

We also support showing a different image in the portfolio list vs the portfolio single post page, disabling the featured image on the single post page (you just insert others in the post body content), and many more options.

3) Can I display easily WPML flags?

Yes, actually we have an easy setting for displaying the wpml flags in our Top Header Widget area. We have a setting and you can simply toggle on the flags, and they appear.

Best Regards
Striking Team

MultiFlex = Your Site Your Way!

thanks a lot

MHD1988

MHD1988 Purchased

Hello, I’m looking for a nice theme with RTL Support, but I can’t find a sample in the demo. Can you put a RTL page for the customers?

Hi

Even better, we will post back on Monday with some websites that are built RTL, just have to dig through notes to find them! I thought we had some rtl sites in the site list, but I think we removed them as they were pretty basic, even for DIY websites.

Hebrew or Arabic?

We are 100% RTL, in fact we have very indepth css for RTL, even fixing some basic wp flaws in the editor. Every theme function and shortcode has been tested for rtl compliance. None of our team speak an rtl language which is why we have not done a nice rtl demo, and we find the demos done with lipsum for RTL not very attractive.

Best Regards
Striking Team
James

MHD1988

MHD1988 Purchased

I will buy the theme tomorrow, and I will provide a full arabic website

Hi,

Thank you for purchasing. Can you please log into the support forum and contact me? At the support forum, send a forum mail message to “Websys” (my forum id).

Best Regards
Striking Team
James

Hello, I am interested in purchasing your theme but I have a question about the theme options for a multisite setup. Does your theme have ‘global’ theme options. For example if i wanted to change an option of the theme like the layout would I be able to change an option and it would be applied to all sites in the multisite or are the options only for each theme.

Hi

An interesting concept. No, it does not. In fact we have never heard of any multisite compatible theme having such a feature, although in principle it could be done.

We are a fully multisite compatible theme, but we have not built any special settings to enable a function to parse across all multisites. In part its due to demand. Since the time we launched Striking (now almost 6 yrs ago) we thought being multisite would be a big thing. But in all that time, I don’t think we have had more then 5-10 questions on multisite abilities from our userbase.

Thank you for your interest in our theme.

Best Regards
Striking Team
James

abhawe

abhawe Purchased

Hi, How can I active RTL feature in this theme ?

Hi

If you install wordpress and activate a rtl language the rtl is activated by wordpress and the theme will act on that. You cant activate rtl mode. Its determined by the language settings in the general wordpress settings.

If you have any further questions please goto our support fiorum http://kaptinlin.com/support and create a user account with your purchase key.

Best regards,
Striking Team

As well, if you wish to have more then one language of which one is rtl, then you need to use a language plugin -> again that is the way WordPress works.

We strongly recommend WPML for a multilanguage site – it is the best supported and most feature filled wordpress language plugin, and besides the fact Striking MultiFlex fully supports and is compatible with WPML since 2010, we also have some special features for it such as an option to show the WPML flags in the header by way of a theme setting.

We have attempted to maintain compatibility with qtranslate as well, but not many of our users have it installed anymore and we do not have any recent feedback about it.

Best Regards
Striking Team

MHD1988

MHD1988 Purchased

Hello, I installed the demo content, the problem that the content is rubbish, the menu is deffirent and everything, please help

Hi

Did you read the Demo Content Options Help File found in the demo content folder of the theme download package? We ship the theme with 2 demo content options, a short version and a long version and all the options were explained in the help file.

I do not know what you mean by it is “rubbish”. Both use dummy lipsum for the text. The short demo content is about 80ps, and the long form version about 115 pgs.

Should you require any assistance with installing demo content please go to our dedicated theme support forum at:

Stirking MultiFlex Support Forum

and a support service representative will respond to your query. No personal information is required to register, only your purchase id and an email. Please use the same name as your themeforest id.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

MHD1988

MHD1988 Purchased

Sorry for using such a strong word, the problem is that the menu is not organized, I used the install demo data from theme options and original theme content from the theme options, and my website is local for now.

Hi

This is a wordpress “thing”. What is happening is that you don’t realize you have to activate the WP Custom Menu function, so you are seeing all the menu items appearing in a disorganized fashion.

Please go to the Striking MultiFlex General Panel/Navigation tab. One of the settings is to turn on Custom Menu. Toggle that to “ON” and then save.

Next go to Appearance/Menu in the dashboard menu, and you have to assign the main navigation and footer custom menus. You will see the settings to do this.

You can go to our online documentation Striking Online Documentation and view the Header & Navigation Options document which explains all the menu options (pg 3 and 4 of the pdf).

Once you activate the custom menu and assign the 2 custom menus we have created it will all appear correct.

Please, if you need any other assistance we ask you register at the support forum and post a question. We answered here as you are a new user and a wp beginner and we want you to get on your way to a successful website. But this matter has been answered on the support forum previously and a search of the forum would have given you the answer.

If the above resolved your menu layout, please reply here that it is fixed so we know the matter is closed successfully.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

gulie

gulie Purchased

hi, am using the nivoslider at mij homepage, but the nivoslider opens all 6 pictures at ones, i want the slider to open in its position and not to cover all over my site one i open it. where can i change that? i want him to open like my old striking theme.

gulie

gulie Purchased

hi guys, am using the nivoslider at mij homepage, but the nivoslider opens all 6 pictures at ones, i want the slider to open in its position and not to cover all over my site one i open it.my site is (WWW.SAWIRROTV.COM), where can i change that? i want him to open like my old striking theme.

Hi Gulie

Sorry, we did not see your question – we monitor support forum daily and ask all users to post questions at support forum, not here at ThemeForest.

We checked your site and in our browsers checked (FF, Chrome and IE) the slider was displaying fine. Here is a screenshot of the site as we see it in our browsers:



If you still have issues, please go to the support forum (as we recommend in all our documentation for obtaining the quickest and most comprehensive help). The link to the support forum:

http://kaptinlin.com/support

all you need is your envato username, email and license code to register. Takes 15 seconds tops! :))

Best Regards
Striking Team

MultiFlex = Your Site Your Way!

Hello. How can I change the “navigate to…” text when I see my web on mobile version?

Hi Jesus

For all future questions we kindly ask you respect our guidelines and register at the support forum:

http://kaptinlin.com/support

and post a thread with your request – only your envato name and purchase license number are required to register, and the forum is monitored actively for questions. Actually this question has been answered on the forum before and could be found by a search, as well, it is in the documentation.

In the Striking MultiFlex Advance Panel settings is a tab Responsive & Header / Navigation Viewport Options and you will see in this tab many settings for controlling header and mobile navigation.

One of the settings Customize the Mobile Menu Navigation Text allows you to insert any text you desire in place of the “navigate to” default mobile navigation text.

Best Regards
Striking Team

MultiFlex = Your Site Your Way!

Thank you!

Hi we have 2 company websites using the older Striking theme. StrikingVersion: 5.3.7.3 and StrikingVersion: 5.1.8.3. I buy the new Striking Multiflex theme, how easy/difficult will it be to update them? I’m worried if I switch themes the content/formatting will be a mess. What do you recommend?

HI rightortho

We don’t see a purchase badge beside your name and are guessing you had the sites built by someone else who purchased the licenses on your behalf but have moved to self management of your websites.

The site on 5.3.7.3 is a very easy update unless you have a lot of custom code – i.e. custom css, custom js, hardcoded theme files. If none of that the switch from the original Striking Portfolio theme to Striking MultiFlex is straightforward. We have a video and full set of instructions which you can access found at the following link:

Updating to Striking MultiFlex from the Original Striking Portfolio theme Instructions and Video

We wrote the code in MultiFlex so that it reads all your options in your Striking Portfolio theme, and applies them to the compatible settings in MultiFlex. Where there is no compatibility option, mainly with the Anything Slider (an html slider so hence that is not unexpected) the video and updating instructions advise on how you should alter your existing slider prior to updating (switch to the nivo slider or disable and then design a new slideshow using the Revolution Slider).

The site on the much older 5.1.8 series is a bit more problematic. But should you acquire a MultiFlex license in your own name, once you have a proper license code you will see the option in your Update tab to update to the latest theme version, after which you then undertake the switch to MultiFlex. You can also contact us at the support forum with your license code and we send you the full version of 5.3.7.3 which you can install by ftp as an alternative for the update process.

We undertake paid update work for our customers, particularly valuable when the website has customization or child themes in place, or just when a customer likes the fact we provide a guarantee on the outcome, plus we also perform a full backup (whats called a move file but does not contain email backup) which the customer can use to restore their website or move it to another host.

If our paid support is of interest, let us know.

Best Regards
Striking Team

MultiFlex = Your Site Your Way!

Thanks for the reply. Do you see any danger by keeping our websites “as is” for the time being. I have not updated WordPress or theme as I’m worried the sites will crash. I guess… can we leave the sites as is for now or is there a security and/or programing issue?

Hi

Yes there are dangers. WordPress and Plugins both have had to have many updates even in just the last 3 months for security vulnerabilities. And this is even true for themes as it turned out WP had instructed themebuilders to perform a certain code action that has since turned out to be potentially vulnerable requiring some code adjustments in all themes with post types.

The site on 5.3.7.3 is fine if its wp and plugins are updated. The site using 5.1.8.3 should be updated as soon as possible.

We do updates for our customers, work guaranteed on a paid basis at reasonable costs if you would like us to update the website. You can send us an email by clicking on our profile, and we will reply by email.

Best Regards
Striking Team

MultiFlex = Your Site Your Way!

MHD1988

MHD1988 Purchased

Hello I tried to use droid kufi (Arabic) font by following the instructions in the documentation (Font Face) with no result please help

MHD1988

MHD1988 Purchased

404—Please check URL

hmm, the themeforest editor seems to have rewrote the url I put in above. Lets try this:

Striking Support Forum

At the top of the page you will see several tabs: Item Details, Reviews, Comments, Support…..

The “Support” tab also has the link to our forum.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

HI

We replied at the forum to your thread. Your font was inspected. You did not create it correctly. The reply provides some pointers.

It was good you used the forum as you were able to attach the file, and our reply included a marked up image. Not possible here at ThemeForest.

Best Regards
Striking Team

MultiFlex = Your Site Your Way!

Striking Support Forum

Hi, my client has an old version of the theme, 5.2.1, and wants to update, but she doesn’t have access to the purchase code.. Does she need to purchase the theme again? She would need to update to an intermediary version, 5.3.3, in the first instance. The website is http://taniamassagetherapy.co.uk/. Best regards, Cath

Hi Cath

Can you please email us. Send an email to James of the support team at the following email:

tjf @ thethemebuilders.com (remove the spaces which are to deter spam)

and advise how we can get in touch with you, skype would be great, and we will contact you.

Best Regards Striking Team

Is there a built-in way to have a full-width (edge-to-edge) static image in boxed layout mode? I keep trying different ways and having no luck – it’s always padded.

Hi DesignbyJA

Can you please log into the support forum and send me a forum mail message. My support id is “Websys”, and I am one of the theme developers. Log into the forum, go to any of the release threads (I write them all) and click on my name (the blue name is a hyperlink), which will bring you to my personal profile page where you can send me a personal message.

When you send me the message, please include your skype contact as this is how we communicate to our userbase for extended support matters and queries like yours.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Striking Support Forum

I sent you a message on there… but I don’t have a Skype account unfortunately.

Hello is the theme allow use multi business same time, i want create woocommerce for sale stuff in studio, also service wedding, and also agency for vendor. Who will use my website to post there service event weeding.. and i get pay for each purchase (wcmarket place plugin will be use). similar with this travel theme, all business in one.http://travelerdemo.wpengine.com/search-on-slider-traveler/

All type of bussiness will link to report sale of woocommerce.

Hi Julia

Striking MultiFlex is a multipurpose theme and you can use it for any purpose.

I am going to test the wcmarket plugin in our theme, and get back to you within 24 hrs on confirmation that works with Woo and Striking MultiFlex.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Striking Support Forum

The theme automatically uses the page name and makes it the first h2 heading on the page content. Is there a way to ensure that that h2 heading will be a h1 heading instead? I have searched the theme files, but I could not find where to make the change to make this work.

HI

We do not see a purchase badge beside your name. However, we ask per our support policy that all licensed themeholders register at our support forum (link is below), post on the forum their question and one of our support team will respond.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Striking Support Forum

You are right, I did not purchase the theme myself. I am merely tasked with performing some small changes to it.

HI

For a variety of reasons we only handle support requests by verified purchasers at our support forum. Please ask the party for whom you are working to create an account at the support forum and either you or they log in via that account and post your question(s).

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Striking Support Forum

Hello, our site was hacked, and it looks like the theme files may have been affected, or at least the settings. The save button does not work in the theme configuration options (editing the footer text, for example). Clearing the cache does not help. Also, widgets added to the custom sidebar through appearance > widgets > do not display on the page. Is it possible to get a fresh zip file of the theme? thanks.

Hi

Please download from your Envato ThemeForest account. You would obtain a complete copy of the theme, etc in the download package. Just go to the Downloads tab once you are logged in, to view all your purchases and download each of them.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Striking Support Forum

I’ve spent the last hour or so trying to go through various resources related to Striking Multiflex as I had to decide whether I should buy this for a new website. While I saw many reviews saying that the support is amazing and the feature list and update frequency is super, I still kept getting this feeling of doubt in my gut. The main reason for that was I visited http://kaptinlin.com/support/ and http://www.strikingsupport.com/video-tutorials/ but couldn’t find detailed documentation in an easily readable form. The live demo also didn’t seem great. Ami I missing something? Why do public views of any official theme-related resource look like it’s a bit shady? Or is it a very techie-friendly theme and you’re specially creating a look which filters out people like me who are looking for presentability in a theme. I don’t know if this sounds a bit rude (apologies if it does) but I would love to see something that helps me decide.

HI

This is a lengthy reply but hopefully I touch on all your questions.

Its quite simple. DIY users such as you, who judge matters by the surface of things (in this case documentation and your “gut” feel), make lots, and lots, and lots of mistakes usually related to an utter lack of knowledge about WordPress itself, common browser behaviors, hosting related matters (perhaps the most common issue) and any and all attempts to customize their website whether it be something related to their google webmaster account, or any of the 95% of things that impact a website outside of a theme.

And for 7 years, since inception of Striking, we have been there to assist them, and in 99.99999% of all situations, resolve it, and usually rescue them from themselves. More often then not at no cost to them.

Secondly, we operate an open forum. That means we have a public support forum, which anyone from the web can view, and so publicly all our issues are laid bare for all to see. Most themes use a private ticket system so that all issues are hidden. Mind you, we have no issues typically, our code is very clean but having a public forum that is daily monitored is a godsend for the average wp newbie, and not typical of the industry.

Third, and you touched upon it – > updates. Perhaps you should go use the wayback viewer to see how many themes were in the marketplace when Striking was first introduced, and then check out how many of those themes still exist now, let alone might be updated for the current wp version. If your “gut” feeling was not very many, or even “I can count on both hands or maybe only one” you would be much closer to the truth.

In fact no wp theme in its history at TF has spit out more updates (and we have another about to come out).

The avg shelf life of a theme before it is abandoned by its developer is I think measured in months – I believe currently estimated at 14-16 months but I don’t know the exact number.

So how ecstatic do you think our users who purchased years ago are that their small theme expense has taken them all the way out to 2017?

On the issue of documentation: when Striking was introduced, the marketplace was oriented towards purchasers who were industry professionals who did not need any support or documentation.

We dealt with this by way of directing our users to our support forum when they needed help. But as well, its the inline documentation actually built into the theme itself that is our secret.

Normally a help field in a theme might have a little one line pop-up on hover over an icon. In Striking, we have the equivalent of about 75pgs of inline help – when you are working with a setting there is a trigger you can click, and a whole description comes up for most fields.

Your are correct we only have about 8-10 videos and about 70 pgs of pdf documentation. The trend now is to have a full fledged documentation site, whereas we operate a full fledged support forum.

We have not bothered outputting new docs as our theme is about to morph again soon (although it will be a paid upgrade vs a free upgrade) and we anticipate 100% of the userbase jumping given the feature benefits. So documentation focus is for the forthcoming upgrade product. New docs, vids, forum etc.

You might quibble about the extra expense of a paid upgrade path, but for any website owner who has hours and sometimes years of effort into their site, the ability to embark on a huge array of new abilities, but have all their existing content and site design remain intact, is a benefit worth its weight in gold. Normally when one switches themes one loses everything other then base content. Not with us. Everything is always 100% intact. A knowledgeable WP user would tell you they would shed a river of tears in happiness at such a benefit.

Finally! Your remarks about the public reviews and “shady” reflect a lack of knowledge about the review process. Only a valid 3rd party verified owner can post a rating and review. So what you see is what our userbase feels. We don’t have any way to influence or manipulate their opinions, good or bad.

What we regret most of all is that the review and rating system only really became popular well after our theme launch. Probably half our userbase never knew it existed or its importance to us at TF. They bought the theme, and have interacted via the support forum, and used the internal updating feature in the theme, and have never been back to TF since.

Best Regards
Striking Team
James

MultiFlex = Your Site Your Way!

Striking Support Forum

Thanks James. I agree with everything you said. However, after I posted this comment yesterday, I tried to find well-designed websites that used Striking Multiflex but couldn’t find anything that was top-notch in terms of design (which is fairly important to me right now). I saw many of the links mentioned in the showcase section of the theme description, but almost all those websites seemed very old and were not great in terms of design. I understand that I look like some fancy-hat only looking for form and not function, but I would be grateful if you could point me towards some websites which have been made using Striking Multiflex and look great too. Thank you for taking out the time and responding in detail.

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