My posts can be found in the Kaptinlin Themes Support area. I’ve posted three:
- Changing the tabindex of the Striking Contact Form
- S2 Member Pluging – hiding links in the header menu
- Disable Lightbox on a portfolio page only
Paul was the most common responder, and very helpful he was too.
Thanks for your great theme and superb support.
Did you see my question about the MoOver slider in the Pre-Purchase question on the forums?
Desperately need an answer.
The forthcoming update does not have the layerslider in it. We went with the Chop Slider as it has some really neat new features in it, and there seems to be continual development track with it on adding new features.
If you read the comments in the forum, I do talk about some other features forthcoming in something else we are working on.
In respect of the MoOver Slider, regretfully I have no idea. We have not tested it with any version of Striking, and I don’t recall any threads on the forum in respect if this slider either. I would recommend adding to your post at the forum, and add MoOver Slider to the title to see if you can catch some comments from other users. I don’t recall seeing it in any of our user sites, although I have logged into probably 2500 over time to help with this and that.
I will add that integration of a complex slider into a complex premium theme is often difficult, unless the plugin developer did a proper job of coding their css and java. If they did things properly – plugin developers such as Yoast (Wordpress SEO ), WPML , Themecatcher (Quform), RightHere (Styles with Shortcodes and many others), devinfo007 (3cEvents Calendar Plugin) and SevenSparks (umbermenu plus others) come to mind, then the plugins work fine with Striking or require very minimal adjustments to be compatible. We have direct communications with all the aforementioned developers from time to time when something is picked up to assist with these premium plugins working together with Striking.
I do know we have some threads in the 3rd party plugins on other sliders, and I recall that some others are compatible. That is about all I can advise at this time.
Just wanted to add my comment. This is a great theme with the best support that i have received with my purchases from themeforest.
Paul advised me that you have gotten set up on a new server, and are up and running, and asking questions on the forum! Hopefully people will read your comment and figure out that is where to go for help, as I post comment after comment that the forum is the place for support, but people just don’t seem to get the message!
Glad you are finally getting to experience Striking and like it. Best of luck with your site.
The theme is great, I absolutely love it. Could you tell me, is it possible to remove the timestamp next to tweets using the Tweet widget?
I.e. “Test Tweet” instead of “About 2 hours ago Test Tweet”
Or alternatively, make them a lot different (as they both currently run in to each other).
Thank you for your purchase of Striking. We can indeed assist you with this request, but ask that you post on the Striking forum so that all of our users can see the place to make the adjustment which you desire.
To all Striking purchasers, please ask your questions on usage and customization by opening a thread at our Striking support forum (the button linking to the support site is found in the item details page about halfway down), and we will attend. And our support forum already has answers to many of the question being asked here at Themeforest.
We do not answer detailed questions on Themeforest as we only have so many resources available for free support, and so we concentrate them where we can do the most good – which is our support forum, where we have thousands of registered members, and posted solutions to 2 yrs of questions! As a result, we only visit this Themeforest comment thread once a week or so (and post this same message again and again) whereas the Striking support forum supported daily by the Striking Team.
Great theme! I have created our company website with this theme and it is fantastic.
Can you please let me know when the latest update will be delivered?
I look forward to hearing from you.
Thank you for purchasing Striking and your thoughts on the theme. We are still working on it, but quite soon. You will see a notice in your theme panel when the update is available, but you can also check the forum as we post news about what is happening frequently. Of course, the Striking page here at TF will be updated as well.
I have problem (I think) with “Cache”. Because sometime I can not to delete/change name of a Article/Category/Page/ and “Slug”.
And If I give a name for example for a articles: “striker” after deleting I can not use this name more. I can than use only name “striking1” or “striking2” and so on.
In “Advance” option “Clear Cache” is permanently disabled and is not possible to enable it.
I have contact my server provider “iPage” about permission; we have 750 or 755 for folder “cache”. Is that right?
And provider Support tell me:
“As we informed you earlier, the issue is with your WordPress theme ‘Striking’. Could you please change the theme for your website in your dashboard and then verify the website? You need to contact your website theme provider and take their suggestions to fix this issue.”
Provider Server Linux
What we can do?
I see you have cross posted at the forum, and be advised I will be getting to your question this afternoon. I will advise you in the interim to disable all your plugins as the error you are experiencing would normally be attributable to either a bad install or corrupt file, or a plugin causing some functionality to cease. Also confirm with your host you they are using php 5 or above, and preferably php 5.2 or better.
We tried to install new DataBase; Wordpress; disable Plugins; to instal diferent Cache Plugins and was not successfully. On host is PHP 5 .2;
Problems do not existing with a another Theme.
I’ve prepared a few major problems. Please, See link.
If you have any questions please contact me.
My portfolio seems to have stopped working. You can see here: http://shopfitting.theamazingexhibitionists.co.uk/portfolio/
The portfolio was set up correctly, and I have the page above set with the shortcode “[portfolio column=”2” max=”8” cat=”document”]”, which was displaying fine. But now, it just displays an image of the portfolio settings.
Really confused here and need some help asap.
Thank you for purchasing Striking. Please go to support forum and we will assist you with your questions. As both KaptinLin and I have noted in the prior comments, we don’t visit this site that often, whereas the support forum receives daily responses to questions, hence the delay in responding.
BTW – just to get you started, I do see an error showing immediately: ””Image corrupt or truncated” in the error console, and the image paths for the portfolio items all appear to be poached.
Something has transpired at your site – a new plugin? Did you change something in your .htaccess file or set a diff portfolio breadcrumb? Anytime a function that is working suddenly ceases, there is a cause from an action – performed either by you, your host, or potentially a virus or malware. You have to find the culprit. What i would suggest is confirm that each portfolio item are themselves still valid, then post a portfolio list on a test page. If it works on the test page then some things are eliminated, and if not, then you know something is running interference on the portfolio function of your setup, and you have to do the detective work to find out. You have to look back at when it was last working, and examine what changes you made to your site configuration from that point, amongst other things. Striking itself is fine, your problem is something within your current site configuration.
Ill sign up now.
Hmm, maybe something change. But I cant remember.
I checked out the portfolio items though and I cant view them so you were right on that front. Get this error message.
The requested URL /portfolio/biza-duty-free/ was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
HI, I keep getting this error message coming up. What do I need to do?
Fatal error: Theme CSS could not load after 20 sec. Please download the latest theme at http://galleria.io/customer/
Thank you for purchasing Striking.
Galleria is another theme, but not by us. Do you perhaps have Galleria also installed in your site themes folder? One of the installs is not correct, and the css between the two is getting crossed – that is what I would suggest at first thought of your error.
If you cannot resolve this matter, then you should again, as I have told everyone above (in every single coment!), go to the support forum and post, and we will render proper assistance.
Highly recommend this theme! Awesome fast support and uber flexibility!
Thank you for your purchase and kind words about Striking. We try to reward our customer’s with a good product and support, and are glad you found us worthy of praise.
Gorgeous, simple and complex, so incredibly user friendly! The staff, in my opinion, MAKE it…supportive, responsive, knowledgeable, patient, and thorough. Any theme will run into problems/questions so having such a team behind the theme absolutely makes the difference. Thank you Striking!
Thank you for your purchase and kind words about Striking. We try to reward our customer’s with a good product and support, and are glad you found us worthy of praise. I will be heading over to the forum later to research your google question, in case you thought I had forgotten!
Can you contact me asap!
I just sent you a mail message. Please reply and one of us will respond.
just bought Striking and am impressed so far. as we set it up, I am wondering if you have any recommendations for an e-commerce plugin. I misunderstood the description on themeforest thinking it was e-commerce ready … but seems to be actually only ready for a plugin right? Just want to know your (or others’) recommendation before I go shopping again. heh, heh.
We apologize for the confusion. Striking is ecommerce plugin ready, and has been tweaked especially for woocommerce, with our having made some custom work in Striking especially to accommodate woo. I would recommend you take a look at the 3rd party plugin threads on the support forum, as we have several for customizing the woo plugin.
If you start a thread at the forum, I know that our users have used a variety of other plugins, and hopefully some can contribute their suggestions. I know several others have been used successfully with Striking.
Sorry about the delay in responding, but we don’t surf over here very often – as I noted in practically every post above – the forum is the place to ask questions.
Great theme. Do you have any plans to make it responsive such that it will work on mobiles and tablets?
I don’t know if you saw my comments on any of the previous pages, or surfed over to the forum (you can read it just not post if you are not a purchaser) but I have noted we have a very large update forthcoming for Striking, including a responsive theme.
Striking btw, already works extremely well on mobile and tablets. We use mediaqueries for this and in fact some of the Striking development was done on tablets! In almost all mobile devices, Striking works fine, it just does not resize in the form of a responsive theme. For users who wish to continue with a non-responsive version of Striking (and there are many good reasons to continue non-responsive) the next update will have further improvements for mobile device display.
Hi. I’m enjoying working with this theme so far.
Question re WPML Flags display option in header:
Is there a way to subvert that function to work with the language plugin I am already using – xLanguage? Or any other language switcher plugins?
(NB tried to access forum, but too many criteria and hurdles to jump for access)
Thank you for your purchase of Striking. Not sure why you had so many “hurdles” since the only requirements are choosing a name, providing an email, and providing your Striking purchase code. That is not much!
Your going to have to head over to the forum anyways, as we don’t answer questions here. And I am not quite sure what you mean anyways, and this comment thread is not the place for a long discussion. But so you are aware, the language flags appear as we have done the developer side setup so that wpml works in Striking – we have specific wpml code already integrated into Striking, including for the wpml flag display. It might be possible to subvert it to work with another plugin, but that would require custom coding, and we cannot even say if it is possible. We have never tried.
There is also code in Striking to accommodate qtranslate, and I recall there are threads on the forum for some other language plugins. You can review the forum threads without registering – you just cannot post.
OK – had problems with portfolio display and had to disable xLanguage
What basic language switching plugins (to display content in 2 languages (english / spanish) might play nice with this theme?
I posted a support question several days ago in the forum and havnt had a response. Maybe someone could give me some advice on this when possible? I am having a problem implimenting any type of “login as facebook” plug ins for comments. The plug ins are setup correctly according to authors, but the comments section in striking blog reply just seem to not display the plug ins
I would appreciate it much!
I see your thread, andi will put an answer in there either later today or tomorrow. None of us have worked with login as facebook plugins in Striking, and as we note in our forum guidelines, we try to support some of the most common plugins and usage in Striking, but if we don’t have any experience with the issue, we don’t touch it – especially right now when we are working hard on the updates.
But I will review your thread with the Striking team, as it sounds like an interesting idea, and we will respond this weekend.
Here is an example: Scroll to bottom
Answered above, and will task your matter this weekend and respond on the forum.
One theme is all you need for all you projects!
I just wanted to tell you all that I have big expectations for the next update but most of all, if the striking theme continues to update the theme in the same phase as until now, you can expect miracles:)
I have woo and the support is good but there is a big difference!
The striking support is like having a developer do it for you!
I would be happy to pay 200$ and 20$ a month for the support, this theme is all you need!
Thank you for your kind words. We working hard on next update and hopes it meet your hopes.
Great theme Kaptinlin! I’m using multisite and need to make wp-signup.php bilingual, including the header. Could you tell me where the text “Sign Up Now” is located? (I have customized wp-signup.php with both French and English text but didn’t find “Sign Up Now” in there.)
Please go to Striking support forum and we give help, as James say in all comments above. Also please tell what language plugin you use. This a wp function, not Striking and some plugin correct automatically, others not.
Okay – I did post this question in June at: http://kaptinlin.com/support/discussion/4731/feature-div-and-content-div-missing-or-not-working-on-wp-signup-php-page/p1
The language plugin I’m using is Multisite Language Switcher http://wordpress.org/extend/plugins/multisite-language-switcher/
Does the home page slider support text with images or is it images only?
Thank you for your interest in Striking. You can have whatever you want in homepage slider: text, text w images, video, video with images, posts and all of these at same time, using the Anything Slider. Choice is all yours. If you buy and need help we assist you on our Striking Support forum.
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