Hi There, We will check and update it as soon as possible.

Hi There,

Please contact our support team via email:help@wpopal.com and attach your site info also, they will check and support you.

Thanks.

Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you. Thanks,

Dear mate,

To add this form, you need to install the WooCommerce plugin and go to WooCommerce->Settings of your dashboard. Click on the Privacy and Accounts section and check the option to the Allow customers to create an account on the “My Account” page option.

Go to WooCommerce → Settings → Accounts → Registration Options. Enable the option “Enable registration on the “My Account” page.”

Or contact our support team at https://wpopal.ticksy.com/submit and attach your site info, they will check and support you.

Thanks.

Hello Team,

And also please share server configurations like Disk space, RAM, CPU’s etc..

Thanks.

Dear Team,

I have tried to import the demo content. Not able to do getting the following error. “Whoops there was a problem in importing your content”. Showing internal server error, but the production site is working fine, there is no server down issues. Could you please help.

Thank you!

Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,

Dear mate, Sorry, We would like to inform you that the changelog file for our product is currently missing, and we are working diligently to update it at the earliest possible time. We understand the importance of providing you with a comprehensive changelog outlining the updates, improvements, and modifications made to our product. We apologize for any inconvenience caused by its unavailability and assure you that our team is actively rectifying this issue. If you have any questions or need further information in the meantime, please feel free to reach out to us. Thank you for your continued support and understanding.

Yes. Our template is compatible with WooCommerce 8.1.1 and WordPress 6.3.1.

Yes. Our template compatible to WooCommerce 7.8 WordPress 6.2.2

Dear mate, We have received the ticket and the reply in the ticket. Please double check your ticket. Thanks.

Dear mate,

Please update striz-core plugin Version: 3.0.2 Or open file then edit code. Path: wp-content/plugins/striz-core/inc/vendors/elementor/widgets/site-logo.php

private function get_link_url( $settings ) { if ( isset($settings[‘link_to’]) && ‘none’ === $settings[‘link_to’] ) { return false; }

if ( empty( $settings'link' ) ) {
            $settings'link' = site_url();
        }
        return $settings['link'];
}

To

protected function get_link_url( $settings ) { if ( isset($settings[‘link_to’]) && ‘none’ === $settings[‘link_to’] ) { return false; }

if ( empty( $settings'link' ) ) {
            $settings'link' = site_url();
        }
        return $settings['link'];
}

Thanks.

Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,

Thank you for choosing our template.

Do we have a time frame? Wondering if I need to change themes. =/

Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,

Dear mate,

You can import slider and check again issues.

Guide import : https://theme-fusion.com/documentation/avada/how-to/how-to-export-import-your-slider-revolution-sliders/

File import. Download all file theme on ThemeForest

Then unzip folder-> Open folder revsliders

Thanks.

Yes my friend I did that but slider zip folders are empty.

Hi.. Please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,

Ok.

Hello, I want to purchase this theme but I need to show you how I want my menu and logo to look like. Do you have an email where I can send you a sample? or you can email me at asaniali247@gmail.com

Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,

Dear mate, We are writing to inform you that our team is currently working on updating our plugin and fixing any issues that have arisen. To ensure that your experience is not impacted, we have two options for you to choose from:

1. Wait for the update notification: Our team is working to release the update as soon as possible. The latest you will receive the update notification is 17H today. Once you receive it, please update your plugin to the latest version.

2. Revert to an earlier version: If you need to use the plugin right away, you can revert back to using Elementor version 3.10.2. This version is stable and fully functional. We will notify you once the update is available and you can update your plugin at that time.

We apologize for any inconvenience this may have caused and we are working hard to resolve the issues as soon as possible.

If you have any questions or concerns, please do not hesitate to contact us.

Best regards,

it says my purchase code isn’t valid but it is. i have the receipt and all.

nevermind. it went through. i submitted it

Ok. Thank you for using our template.

Dear mate, We are writing to inform you that our team is currently working on updating our plugin and fixing any issues that have arisen. To ensure that your experience is not impacted, we have two options for you to choose from:

1. Wait for the update notification: Our team is working to release the update as soon as possible. The latest you will receive the update notification is 17H today. Once you receive it, please update your plugin to the latest version.

2. Revert to an earlier version: If you need to use the plugin right away, you can revert back to using Elementor version 3.10.2. This version is stable and fully functional. We will notify you once the update is available and you can update your plugin at that time.

We apologize for any inconvenience this may have caused and we are working hard to resolve the issues as soon as possible.

If you have any questions or concerns, please do not hesitate to contact us.

Best regards,

Dear mate, We are writing to inform you that our team is currently working on updating our plugin and fixing any issues that have arisen. To ensure that your experience is not impacted, we have two options for you to choose from:

1. Wait for the update notification: Our team is working to release the update as soon as possible. The latest you will receive the update notification is 17H today. Once you receive it, please update your plugin to the latest version.

2. Revert to an earlier version: If you need to use the plugin right away, you can revert back to using Elementor version 3.10.2. This version is stable and fully functional. We will notify you once the update is available and you can update your plugin at that time.

We apologize for any inconvenience this may have caused and we are working hard to resolve the issues as soon as possible.

If you have any questions or concerns, please do not hesitate to contact us.

Best regards,

Please follow this one: https://prnt.sc/cpIuFjqxcCdU

i can’t access the account i made the purchase with

Please contact Envato to get help with this issue. Thanks,

???

There are 4 new homepages added. You can check demo home 5,6,7,8 here: https://demo2.wpopal.com/striz/home-5/

Thanks,