Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,

already did

Ok. Support will check your ticket and solve the problem for you.

Dear valued users,

Yes, our template is compatible with WordPress 6.1.1. Our support team is ready to assist you with any questions or issues you may encounter. Don’t hesitate to reach out to us for help or feedback.

Thank you for choosing our theme and we hope you enjoy this latest update.

Best regards,

Dear mate,

Please check the footer configuration. 1. Log in to your WordPress dashboard. 2. Click on “Appearance” in the left-hand sidebar. 3. Click on “Customize”. The Customizer will open, and you can make changes to your site’s appearance from here. Access the Footer and disable Fixed Footer https://prnt.sc/_HPY8z5Vy3xS

Thanks.

Dear umitunver,

I would like to express my sincere gratitude for taking the time to inform us about the issue you encountered with our product/service. Your feedback is invaluable to us as it allows us to improve our offerings and provide better experiences for our customers.

We apologize for any inconvenience that you may have experienced and we are grateful for your patience while we worked to resolve the issue. Your notification helped us identify and address the problem quickly and efficiently, and we are happy to inform you that it has been resolved.

Thank you once again for bringing this matter to our attention. We truly appreciate your loyalty and trust in our company and look forward to serving you again in the future.

Best regards,

Dear mate, You can delete the plugin and then install again it. Log in to your WordPress website and go to the dashboard. Opal Theme => Install Plugins : https://prnt.sc/L93obQaRNXcm Then install the plugin. Or please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,

Tks you

Hi Arwarinseo,

Glad your problem has been solved. If you still have any problems, please let me know. I will be here to assist you.

Best Regards,

php version for this??

i am getting errors as i am using Apache: Apache/2.4.48 PHP: 5.6.37 MySQL: 10.2.38-MariaDB

wordpress 6.1

Hi.. In order to ensure the best possible performance and security for your website, we highly recommend that you upgrade your PHP version to 7.4 as well. Then recheck the issues.

To upgrade your PHP version, you can contact your website developer or follow the instructions provided by your hosting provider. We also recommend that you test your website thoroughly after the upgrade to ensure that everything is running smoothly.

If you have any questions or concerns about this upgrade, please do not hesitate to contact our support team. We are always here to help. Thanks.

Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,

Hi there, Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/submit and attach your site info also, they will check and support you. Thanks,

Everyone is complaining about the same problem. Please return it or I will file a complaint.

Please check your ticket. The support team has checked and replied to your ticket.

Hi there, thanks for contacting us. Yes, the theme works with WordPress 6.0.2. Thanks,

Hi there,

Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and support you. 

Thanks,

​Dear mate, Sorry for the late reply on weekends. We solved the issues. Pls recheck the site. Thanks.

Thanks for resolving the issue.

Still there are some issues, check my comments on the same ticker: #3071717 – Kindly resolve the issue…

Hi,

If you need support, please contact us here: https://wpopal.ticksy.com/. For all theme demos, you can check here: https://demo2.wpopal.com/strollik5/#demo-landing

Thanks,

Hi there,

Thanks for choosing our theme. Please update your theme to the latest theme version 5.1.0. You can download it from ThemeForest.

Thanks,

Hi there,

Thanks for choosing our theme. For your question, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and guide you. 

Thanks,

Hi there,

Thanks for choosing our theme. Please wait, we will update the theme soon. You will receive an email notification for it if the theme has a new update.

Thanks,

Hi,

We have updated our theme recently. Which theme version are you using? Maybe the theme version you are using is outdated. You can contact us via email help@wpopal.com and send with your site login details, we will update the theme for you.

Thanks,

Hi there,

Thanks for using Strollik. Yes, in the new update, the theme is compatible with WP 5.8.2 – WooCommerce 5.9 – Elementor 3.4.8 – Elementor PRO 3.5.2.

If you want to update your theme, please backup your site first. If there is any issue, you can contact our support team here: https://wpopal.ticksy.com/

Thanks,

Hi there,

Thanks for choosing our theme. For your issue, please contact our support team at https://wpopal.ticksy.com/ and attach your site info also, they will check and help you. 

Thanks,

Hi, yes, it supports WordPress 5.8. Thanks,

Thank you. We will check it. The add to cart function in Home 1 works. Please check.

Thanks,