Discussion on Suarez - Clean, Minimal & Modern Multi-Purpose WordPress Theme

Discussion on Suarez - Clean, Minimal & Modern Multi-Purpose WordPress Theme

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266 comments found.

I want to add the Suarez license to my account on spyropress.com at License Keys but I cannot choose the Suarez theme in the dropdown box. What to do?

@SupportTheme please respond to my mails

Ok we will check and answer you. Thank you!

You can choose login with Envato account: https://tppr.me/Raytv

Hi great theme! I have a question after purchase: when building a page is it possible to hide a block (row) from the mobile or desktop version?

You mean is portfolio grid? if right, yes it can be done with some simple codes to disable image clickable feature. Best regards!

Hi,

I bought your Suarez theme and now I am installing it. But I have a problem with the plugins, when I try to install them it gives me this error:

” Download the installation package from https://exptheme.com/plugins/revslider.zip…

The download failed. cURL error 7: Failed to connect to exptheme.com port 443: Connection refused “

You can help me?

Hi! Thank you for your question. You can download the plugins from that link and install them manually. Or update your problem to email . We will take a look and help you. Stay blessed!

I get messages in debug.log with WP 5.7 and Suarez 2.6: PHP Notice: A non well formed numeric value encountered in …/wp-content/themes/wp_suarez/framework/dynamic/dynamic.main.php on line 802 (also other lines). Please advise

hi, can you check theme option for button padding right input, try use only number, not px. thank!

if I put only ‘41’ instead of ‘41px’ it doesn’t get applied as an ‘invalid value’

Hi, could you please email to info.spyropress@gmail.com direct so I can help you check it? Thanks

Hi, I´m trying to set the time a bit longer (to so 6 or 7sec) in the “testimonial” element for the pause duration (to have time to read the text content) before the slide continue to the next testimonial, but I can not figure it out it seems to have hard setting time duration to 3sec. Any idea how to set up the time for this element? thank you.

Hi dear friend!Could you please update your question here: email We can clarify your question and solved your issue together with you. Stay safe!

Hi, when can we expect an update for WordPress 5.5? Thanks, Dorian

We will update theme soon
If you experience any issues or need support , please update your question here: email

We can check your info and we can solved your issue together with you.

what do you mean by “soon”? WordPress 5.6 is even out now

Hi, I need I help with the import of theme demo in wordpress…I tried a couple of time but it failed every time because it takes too much time to import with the option “ONE CLICK IMPORTER”. Also I tried to import the demo via “MANUAL” but in the step of importing the Widgets there is no option “WIDGET IMPORTER & EXPORTER” in the tools menu of wordpress ( as you demostrate in your screenshots in the doc) everything else was imported successfully. Please it is urgent. Thanks for your help and advices! Luis

The other way is you can reset your site and setup it again.

Step1: Install plugin WP Reset – Most Advanced WordPress Reset Tool

Step2: Reset your site.

Step3: Activate theme+All required plugins.

Step4: Delete ef3-import-and-export plugin, redownload&install it in this below link:

http://www.spyropress.com/plugins/ef3-import-and-export.zip

Step5: Go to Tool->Import Demo and choose “All” to import. (one-click importing).

Please don’t hesitated to contact us again Open Ticket or email

if You can’t figured out

Hi! I am also having a problem with php 7+: Fatal error with “break” on line 26 of /framework/templates/multiple-blog.php The website wasn’t updated since 2014 by the customer and still runs on php 5.6 but he needs to change now. I downloaded the latest version of the theme but it didn’t help. Please get me a hint!

Hi,

Could you please update your question here: Open Ticket or email


Our supporter can check your info and we can solved your issue together with you.

I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!

Best Regards,

Facebook Twitter Support

Questions? See our Knowledgebase and Support Center at Here

Thanks, I just sent you an email!

Thank you!

Hi

In my single blog page, no sidebar is shown up even if I choose a layout with right sidebar in setting.

What’s wrong with it?

thank you.

Somehow, I turned off a Show Page Title button, sidebar show up. Thank you!

Great to hear, Please use ticket channel for get quick response

Thanks

Hi

I want to change the date format.

In every post page, the date format is displayed like ‘3月 9, 2015’. (it’s Japanese style)

Even if I change it in the wordpress setting to ‘2015年 3月 9日’.

Is there any way to reflect my setting to the date format?

thank you.

Hi,

Could you please update your question here: Open Ticket or email


Our supporter can check your info and we can solved your issue together with you.

I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!

Best Regards,

Hi

Is it possible to use Adobe typekit web font in this theme?

Hi

You can add custom font with chid-theme, it easy for update on future

Best regards

Hi there!

Demo installing stucks at %5 ! i cant fix it. im tryin to solve it, but i need help because time passing. i lost 2 days. i writed on support page but, its not working well i think. because sometimes its givin database error.

Please help, thnx.

also we recommended you backup wordpress before reset.

Thanks

“Only click sample data and wait 20-30 mins ( because your server time out is sort )”

So one click demo import is working? i mean did you install it manually or wait till its done?

Thanks

It ready done, i was tell you how it work

Thanks

Hello,

I do not load well the custom styles of the template. I wrote you by messenger but I have not received any response.

Is there a problem with the child theme?

Thanks!

Please help! I need to charge the styles. Could you help me?

More than 2 weeks to get an answer. Not good.

Hi sorry, Please request support via ticket channel or email

Thanks for your understanding

Trying to update from 2.4 to 2.5 – envato market doesn’t give me an auto update. Instead it says “install” as if version 2.5 is a new theme. I’m confused.

How do I update from v 2.4 to 2.5?

Hi

If you not customised our theme, You can backup your theme first ( or your site ) then update theme files via ftp

if you updated wp to 5.0.1 please dont forget update VC to latest version

Best regards

Hi

I have customised via child theme. So I have to update via ftp, too?

Regards

please backup your site then delete old theme, re-install new theme. please dont forget update VC plugins too

Thanks so much

Hello I ma having an issue trying to upload the demo content. when i go to upload suarez, the upload gets stuck at 5%. here is the info from the upload page PHP Version: 7.1.21 Memory Limit: Currently: 256 (Mb) Max. Execution Time: Currently: 300 (s) Max. Post Size: Currently: 33 (Mb) I am not sure how to get around this. i have tried several times. thanks, Danny

Hello,

Could you please follow document bellow one click to install sample data . if you cant figured out, Could you please submit here get free setup

Best Regards,

Facebook Twitter Support

Questions? See our Knowledgebase and Support Center at Here

Hi, the theme has not been updated for +1 year. When will you at least update the included plugins?

Could not find anything about that in the docs..

Are others wrong about revslider when they say “Never uninstall/reinstall the plugin, as that would also delete your previously built sliders” as I read in other how-tos?

Hi,

Could you please update your question here: Open Ticket or email


Our supporter can check your info and we can solved your issue together with you.

I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!

Best Regards,

Facebook Twitter Support

Questions? See our Knowledgebase and Support Center at Here

no thank you just update the docs

Is the theme compatible with php 7.1? My hosting provider is going to 7.1 end of this month, but when I test the website on this theme it doesn’t work anymore.

Hi

Could you please tell us what was issue? or Could you please update your question here: Open Ticket


Our supporter can check your info and we can solved your issue together with you.

Thanks

Hi,

I’m interested in the theme. But i’ve one question. By the demo’s, by 04. Corporate 04, there the logo in the header is aligned in the middle. But when you open the demo the logo is aligned to the left. Is there an header with the logo in the middle as shown in the thumbmails?

Please let me know if you need more information.

With kind regards,

Hans van Eeuwen

Hi

Our theme support header builder, You can create any header like your own :) very basic

Best regards

Hi,

Is it possible to open Social links in a new tab?

http://prntscr.com/jw9yof

Thanks

Hi,

Could you please update your question here: Open Ticket

Our supporter can check your info and we can solved your issue together with you.

I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!

Best Regards,

Facebook Twitter Support

Questions? See our Knowledgebase and Support Center at Here

Hello, can this theme be used to create a gift registry website like kadolog.com/en/ ? Where people can create their wedding or birth page with all the products they need using external links? And then people can search for someone’s list on the website and buy the gift for them?

How can I deactivate the connection to google fonts (fonts.gstatic.com) to comply with gdpr? also there’s many other connections: googleads.g.doubleclick.net, static.doubleclick.net, www.google.com, www.gstatic.com, ajax.googleapis.com, i.ytimg.com. Do they come with the theme or from a plugin or something? How to turn them off?

Wait my theme says it’s by ‘Cmssuperheroes Team’ – am I even in the right place?

Hi, We are in one, CMSsuperheroes if other channel with us

Thanks

oooo-kay. I’ll figure things out myself then. Are you planning an update to make the theme gdpr compliant any time soon?

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