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Your theme (Suave) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.-I am getting this error message .Any help ?

Hi,

Please update to the latest version of the theme to resolve this. Colm

whether it is due to visual composer

Hi this error would never be due to Visual Composer – if you’re running the latest version of the theme and still seeing this message please send me a message via here https://commercegurus.freshdesk.com/support/tickets/new
katyhege

katyhege Purchased

Hi, I received an error while trying to update/import demo slides in LayerSlider: An error occurred while updating LayerSlider WP: License activation is required to receive updates. Please read our online documentation to learn more. Not sure what I am doing wrong here.

Hi there

Updates to Layerslider and Visual Composer are provided as part of theme updates. We hope to have the latest version of each available in a release before Christmas. In the ‘Downloads’ section of your Themeforest account you can tick a checkbox to receive an email when it is available.

Best

Simon

katyhege

katyhege Purchased

So until then, I cannot use the demo slides as part of the theme download?

Yes, you can. The plugin works perfectly and you should be already able to import the demo slider.

Ensure that you have downloaded the ‘All files and documentation’ version of the theme. The demo slider zip is within the /layerslider folder.

Go to Import/Export within the Layerslider settings and import that zip file.

If you still have an issue after this, submit a ticket via the ‘Support’ tab at the top of this page, including your site link and WP login.

Simon

nilu72

nilu72 Purchased

I am getting an error. “Failed to load ressource. The server responded with a status of 500”.

Seems to be due to an external file that is not loading. http://suave.commercegurus.com/wp-content/uploads/2014/10/cartographer.png?id=72013

How to resolve this issue?

Hi there

It looks like you’re referencing an image from our old demo site. You’ll need to edit the page this error appears on and remove the image – it could be a standard image or a background image on a row.

Any images you use on your site should be from your own domain – not ours.

Regards

Simon

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