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Hello, from your last update on January we are still having outdated forms:
and also one of the requiered plugins “woosidebars” is preventing php update to version 8.0. If those problems could be fixed i would be gratefull.
When is going to be available an update for this theme? please
still waiting for an update
are you planning a new update or have you stopped supporting this theme?
Hi, the last update was in Jan of this year. We’ll be updating again before the end of summer.
Hi, the plugin “CommerceGurus Toolkit – 1.8.2” is causing a problem within WooCommerce backend. It is not possible to use the Datepicker of sales prices (single product level) anymore. The datepicker is getting blocked somehow. This happens after updating of Wordpress version higher than 5.5. I did many testings with different Suave versions and WooCommerce versions….deactivated all plugins…etc etc…the problem is for sure the “CommerceGurus Toolkit – 1.8.2” with Wordpress version higher than 5.5 (I tested 5.4.4 – 5.5 – 5.6 and 5.7). Please update the CommerceGurus Toolkit. Regards*René
Woocommerce Variation images do not show the different images when you change the variations on the item pages.
Do you have an update to your theme I can upload?
I want to install this theme on my site? Can you check my site? https://ilanekle.net
Hello, how about updating the theme?? WPBakery Page Builder needs an urgent XSS security update. Suave theme last update (2020/08) includes 6.2.0 version and updated WPBakery Page Builder version is on 6.5.0 right now. Thank you.
jQuery.fn.load() is deprecated
Woo Commerce is broken. Cannot Edit Orders from back end any more.
Your theme (Suave) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Warning: Illegal string offset ‘param’ in /home4/wacuaw0abtc2/public_html/wp-content/plugins/advanced-custom-fields/includes/compatibility.php on line 419
Warning: Illegal string offset ‘param’ in /home4/wacuaw0abtc2/public_html/wp-content/plugins/advanced-custom-fields/includes/locations.php on line 245
Hi, your support period expired on 18/2/2017 – over 3.5 years ago. You’d need to renew your support first and then submit a private ticket via the ‘Support’ tab at the top of this page.
Is this an error affecting all of the other downloads?
Was this fixed in a patch or update? How do I update to the latest version of the theme?
there a lot of issues with importing demos ? can you help me to do it ?
Replied via email
Anyone manage to solve the problem with shop items thumbnails pictures on products archive page which loose quality? On item page they looks ok but on items list look “blurry”.
Theme is producing errors in Google structured data Product (Markup: schema.org). Mostly “Either “offers”, “review” or “aggregateRating” must be specified”. Happens on my live site….my raw installation of Suave and your Themeforest Live Preview….just check any of your products from the shop against: https://search.google.com/structured-data/testing-tool/u/0/?hl=de . Error is always the same! We had a similar problem 2 years ago. It would be nice if the theme would keep up with the google standards. Regards
Still the same errors with version 1.9.7! Nobody seems to care….:-(
Hi Pre-Purchase question. Can the word “product” be removed from the url … eg. /suave-demo/product/aaron-tee/
Hi, that’s a WooCommerce query rather than a theme one. You can see what WooCommerce says about permalinks in the docs – in my experience it’s better in general not to change them. https://docs.woocommerce.com/document/permalinks/
Hi! Thank for such a quick response. I actually had a eureka moment and realized that was the case.
Is there support to install others payment options instead of the default? Like brazilian common options? Tks.
Hi, for something specific like that you’d need to search for a payment gateway plugin which support Brazilian banks.
Hello, I can upload a video or put a youtube video on the images of the product?
Hi. Does the theme Have a “live” search…? Thanks
No, but you’d typically use a plugin for a feature like that. Something like this for example. https://wordpress.org/plugins/smart-woocommerce-search/
My download doesn’t have any pictures. How do I get the pictures for so my install looks like the demo? I opened up the zip file and looked in the other folders as well.
Hi – images used on the demo site are copyrighted and cannot be included in the demo data. It’s recommended you use your own images. For paid stock photography – we suggest shutterstock.com – a decent free alternative is unsplash.com
I saw an Update was released. How do you download it and update the live version?
I’m getting this error when I click on WooCommerce “Products” link. And then finding a product to click on:
: Illegal string offset ‘param’ in /home4/wacuaw0abtc2/public_html/wp-content/plugins/advanced-custom-fields/includes/compatibility.php on line 397
Warning: Illegal string offset ‘param’ in /home4/wacuaw0abtc2/public_html/wp-content/plugins/advanced-custom-fields/includes/locations.php on line 312
Warning: Illegal string offset ‘param’ in /home4/wacuaw0abtc2/public_html/wp-content/plugins/advanced-custom-fields/includes/locations.php on line 314
The theme update steps are here: https://commercegurus.freshdesk.com/solution/articles/5000630667-how-do-i-update-the-theme-
Those errors refer to the advanced custom fields plugin, not the theme. It may be related to your version of PHP. You’d need to contact the ACF devs for more info.
FYI – Your support period for the theme expired on 18/02/2017 – over 2 years ago. For future support you’d need to update this via the Downloads area of your ThemeForest account.
Hi, demo is not working. I wanna create the image menu style on demo. How can i do this?
Hi – does this not work? https://themedemo.commercegurus.com/suave-demo/
Yes, commercegurus website is not accessible from Turkey. Written “nil” only. Now, i can access via VPN. My main question is about the “Home” submenu. How can i do this. Thanks.
That’s covered in the theme documentation. The /documentation/commercegurus/index.html file within the main theme zip.
FYI – Your support period expired over 2 years ago. For any future support you’d need to update this first via the ‘Downloads’ section of your ThemeForest account. Support is done via our helpdesk – the ‘Support’ link at the top of this page.
Are the social sharing icons integrated by “theme options” – woocommerce product details” GDPR (DSGVO) compliant!? Best Regards
Hi – they just use simple links to the different networks – no data is collected, so it’s fine.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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