Files are missing or not there on the server end. Envato cannot fix, the author has to. I requested a refund.
Author response
Hi, there are no files missing. I emailed you and asked you to contact us for support if you need help installing the theme.
Theme is not easy to use, simple features should be removed because they are replaced by official ones from Woo.
It's not easy to do things such as preload demo data, the instructions are lacking, and/or the theme is buggy.
Support is lacking as you can write them a long question which they take a day to reply to, and ask you "what is your license key?".
Why not make a form where you have to enter your license key in the first place? Why not reply with that instantly? Why waste a day of someone's time.
Author response
Hi - I'm puzzled by this message. We do ask for the purchase key in our helpdesk. It's the first field. https://commercegurus.freshdesk.com/a/tickets/new
And we reply to all support tickets within 24 hours - your comment simply isn't accurate. There is nothing lacking in the theme, the docs cover the install process clearly,
good theme!
Easy to use, Awesome Design, Lot's of Design Options, Great Customer Service, Smooth Experience.
Author response
Thank you! Really appreciated!
Love the visual composer! All of the plug-ins were already there. All I had to do was swap out images and colors.
Very nice theme with a variety of options for customisation
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