17 comments found.
Hi, I am interested in this theme. The Gardening Home layout has a ‘scratch-off” type feature over certain posts. Is it possible to disable this?
Hello,
Yes, it is possible to remove this effect with some small custom CSS code. Our agents will of course assist you with this.
After you purchase a theme, you will be able to contact us through Help Center.To submit a ticket please follow instructions from this article.
Support
Mikado Portfolio part of
Qode Interactive
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Thank you for the quick response. I purchased the theme and will submit a ticket to get the custom CSS code.
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Hi,
I know I’ll need to renew your support. Just want to make sure if this theme work on WordPress 4.9 (older version)? Or could you provide me the old version of this theme? The project has been postponed and my client then chose to use their hosts all of sudden. 
Thanks!
Hello,
Thank you for reaching us!
We haven’t tested the theme with WordPress versions below WP 5.0 so we cannot guarantee that it will work correctly on WordPress 4.9.
Support
Mikado Portfolio part of
Qode Interactive
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Hi, are you planning to update the theme and support latest wordpress versions? Thanks!
Hi there,
Please note that our developers are constantly working on updates for all our themes. At the moment we don’t have any ETA when the new update will come out but we hope it will be released soon.
Thank you for understanding.
Support
Mikado Portfolio part of
Qode Interactive
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Thanks for your answer. I’m strongly considering to buy your theme and as a future customer I wanted to know if there will be support on Wordpress 5.9 and future versions. Cheers!
Hi there,
There will be compatibuility added in future update.
We are always working on our new theme updates, where we are including latest versions of included plugins or implementing some fixes, or adding new feature but we can’t tell exactly when it is going to be released, but we hope that update will be available soon.
Support
Mikado Portfolio part of
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Hi, if in 1 year you didn’t update your theme, I have now 0 expectations you will do in the future. The theme has extreme potential but it’s really dangerous to purchase a theme with no updates or compatibilities. I guess this theme enters in theme cemetery. I don’t understand why themeforest allows to purchase outdated themes.
Hi,
We are sorry to hear that you feel this way.
You can use the theme on latest version of WordPress with this plugin.
Newer WordPress versions introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.
We don’t have any ETA when the update will come out, however once it is updated this will be listed in the change log.
Support
Mikado Portfolio part of
Qode Interactive
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support doesn’t work, cannot submit a ticket, theme will not register.
gets this error when submitting a support ticket: Autentification error. Please try to login in again from our help center here.
Hi there,
Thank you for reaching us!
If you are perhaps getting “Please Wait” message when registering theme please try the suggestions from this article – How To Fix The Please Wait Error During Registration Process.
To submit a ticket please follow instructions from this article – How To Submit A Ticket. When you log in at our Help Center, click on the “Submit a Request” link in header, and fill in the form shown in screenshot. First enter your purchase code, then select the profile (in this case Mikado) and then theme.
Support
Mikado Portfolio part of
Qode Interactive
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oh wow- that was quick reply and your suggestion worked!! would have never thought of that.
Support
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Hi. I got a presale question. Is this theme compatible with this plugin: https://www.tychesoftwares.com/store/premium-plugins/order-delivery-date-for-woocommerce-pro-21/
and are the illustrations and images free to use? Thanks
Hi there,
Thanks for taking an interest!
Our theme is compatible with WooCommerce however please understand that we have not tested this plugin nor can guaranty theme compatibility.
We do not own the copyright for the images featured in this theme. The images in question are only used for presentational purposes on our demos. These images cannot be used on your website unless you purchase the license from a stock image website yourself.
Do let us know if you have any additional questions.
Support
Mikado Portfolio part of
Qode Interactive
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i’m unable to register Slider Revolution with the Item Purchase Code
what am i missing?
Hi there,
Please read this: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002309457-Activating-Licenses-For-Bundled-PluginsIf there’s anything else, please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.
Support
Mikado Portfolio part of
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I’m having issues downloading demo content! Have actually been trying for the past 12 hours. I tried submitting a ticket on your website and for some reason, the page refreshed when I hit enter.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you. As you should not have an issue submitting a request really, we did try this without any issue.
Anyway if you somehow still encounter difficulties you can always send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team will help.
Thanks
Support
Mikado Portfolio part of
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Hi, is theme include event calendar plugin..for event booking
Hi there,
Thank you for taking interest in our theme!
Our theme is compatble with the Events Calendar plugin which is free to download.
If there’s anything else, feel free to ask!
Support
Mikado Portfolio part of
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Thanks for confirmation…but can you please confirm is appointment page is part of demo content and purchased theme..
Hi again,
Could you please explain a little better what you mean by ‘appointment page’? Thanks.
Support
Mikado Portfolio part of
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Can you keep adding more industries template like BeTheme?
Hi there,
Thank you for your suggestion. We will keep creating themes in order to cover all businesses.
Support
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Congratulations! Looks very nice GLWS 
Thank you very much! 
Support
Mikado Portfolio part of
Qode Interactive
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Great work! Good luck!
Thank you very much! 
Support
Mikado Portfolio part of
Qode Interactive
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Congratulations!!! Nice Work, Good Luck With Sale 
Thank you very much! 
Support
Mikado Portfolio part of
Qode Interactive
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Good luck!
Thank you very much! 
Support
Mikado Portfolio part of
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Congratulations! Nice Work, GLWS 
Thank you very much! 
Support
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Appreciable work, great! Good Luck with Sale 
Thank you very much! 
Support
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Congratulations,Great Work,GLWS 
Thank you very much! 
Support
Mikado Portfolio part of
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Great Work, Congratulations GLWS 
Thank you very much! 
Support
Mikado Portfolio part of
Qode Interactive
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