Web Themes & Templates

Discussion on Superfood - Organic Food Products Theme

Discussion on Superfood - Organic Food Products Theme

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252 comments found.

Hi,

When i activated the theme it asks to install all the required plugins. All plugins work except for “Elated CPT”. When I activate that one my Wordpress and de webpage turn full white. How is this possible. I can’t do nothing right now. I repeated the install a few times but the problem stays.

The second problem is when i upload superfood-export.xml for the demo’s, I get all failed messages.

Hi there,

Thank you for reaching us!

We haven’t experienced this issue on our local installation. Please submit a ticket at our Help Center and include your website URL and one of our support agents will check this and assist you.



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zuzu02

zuzu02 Purchased

hello, will there be an update?

Hi there,

Our dev team is working hard at the moment on updating all our themes, however we don’t have any ETA when this update will come out. We haven’t tested our theme with WP 5.8 yet. It would be best to wait until we release an official update, but you can also try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.



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Hi there, i cannot figure out where to change the excerpt text for the blog entries…can you help?

You’re welcome, we are glad that you’ve managed to resolve this in the meantime. If you cannot see the excerpt option in single post options, you probably need to activate the Screen Options which are located in the upper right-hand corner of your screen. The excerpt option is turned off by default (please see screenshot).

You should know that you can always turn to our support team for any theme related question and you are more than welcome to submit a request at our help center and our support team will be happy to help.



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Oh, didn´t know that! Many many thanks ;)

You’re welcome :)



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zuzu02

zuzu02 Purchased

there is a big problem. It shows the price excluding VAT on mobile, VAT included on desktop

Hi there,

Thank you for reaching us!

As we do not have enough information in order to help you, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.



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Hello, I’m having trouble with images being cropped on phone screens for the Elated elements holder, I can’t find a way to adjust the size of view for phone devices.

Hello,

Thank you for reaching us!

You can modify the size of the Elements Holder item for mobile screens here and take a look at this article for more info about Elements Holder.

If you have additional questions or you need further help, please submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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Nice theme

Hi there,

We are happy to hear that you like our theme. :)



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I have an error for registering the theme as ‘Please wait’. I tried to use the suggested link ‘https://helpcenter.qodeinteractive.com/hc/en-us/articles/360008419897-How-To-Fix-The-Please-Wait-Error-During-Registration-Process', However, it doesn’t work.

Hi there,

We would appreciate if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.



  Support    Elated Portfolio part of   Qode Interactive

Any thoughts on this?

-When attempting to update plugins: Update failed: The package could not be installed. PCLZIP_ERR_MISSING_FILE (-4) : Missing archive file ’/tmp/instagram-feed.2.9.3.1-4FkO8e.tmp’ -When attempting to upload images: Missing a temporary folder. -When publishing homepage updates: Redirects browser page to WordPress Dashboard Posts Page

Hi there,

We couldn’t reproduce this on our local installation.

As we do not have enough information in order to help you we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.



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I have a problem with google translation on translate.google.com When I try to add the site to translation the link doesn’t work, loading and loading all the time. The problem is on subsites also. Only on the theme superfood. Anyone something?

Hi there,

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.



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Hi, how to remove info “Sorry, the comment form is closed at this time.” shows on site?

Hi there,

Thank you for reaching us!

Please check this article – What To Do When You Get The Sorry, The Comment Form Is Closed At This Time Message.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.



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When will you update the theme because I keep getting this errors: [01-Dec-2021 08:08:12 UTC] add_to_cart_fragments is deprecated since version 3.0.0! Use woocommerce_add_to_cart_fragments instead. [01-Dec-2021 08:08:12 UTC] The WC_Product::get_price_excluding_tax function is deprecated since version 3.0. Replace with wc_get_price_excluding_tax. Deprecated: get_woocommerce_term_meta je od izdaje 3.6 zastarel! Uporabite raje get_term_meta. in /home/url/wp-includes/functions.php on line 5211

Hi there,

An update of the theme has been released so please try to update your theme and its plugins.

If you need instructions on how to update the theme and included plugins, you can refer to the following article: How To Update A WordPress Theme And Plugins.

Thank you for your patience.



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I updated all the plugins and the theme but in the error log, I still get the same error messages.

I removed all the plugins that could be a problem.

[07-Dec-2021 06:09:18 UTC] add_to_cart_fragments is deprecated since version 3.0.0! Use woocommerce_add_to_cart_fragments instead. [07-Dec-2021 06:09:18 UTC] The WC_Product::get_price_excluding_tax function is deprecated since version 3.0. Replace with wc_get_price_excluding_tax.

Hi there,

We were not able to reproduce this on our local installation. Everything works fine. Please, as we do not have enough information in order to help you, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.



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Hello, I have Purchased your theme to use on blog but here i got 1 issue on BLOG LIST if i click on any category then appears only 1 blog from 10 post i have used blog = standard

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.



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