When are you gonna update the theme again getting this message
Your theme (Suprema) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Thank you Sabine
We are working on our new theme updates where we will include latest versions of included plugins.
In the meanwhile, you are able to use latest version of WooCommerce. Just ignore this message, since we tested Suprema with latest 3.2.3 version and shop is working fine.
Hello i’ve some issues with top menu bar…
i open a ticket with 1365334 number…
please check asap
Thanks for submitting the ticket. Support team has been informed, and they will answer to your ticket very soon.
Hello i’ve some issues on the product page and open a ticket with #1422979
please check , thank you !
Your ticket is assigned to our agent who is working on it.
Hi , thanks for the help ! For the variable product page
How can I remove the words “ Choose an option” from the scroll down table for variable product ?
How can I get a direct URL that land to the specific model ? E.g. URL that directly land to specific attribute
How can I hide the “additional information” tap at the bottom for variable product?
You are welcome.
You could check response on your ticket on our support forum for the same topic.
Thanks Guys , just one things how can I change the HTML coding for the product page ? E.g. Adding custom HTML code at the bottom for all product info page
Please, check answer on this on your ticket. There is no need to duplicate questions here on our items page. Thanks for understanding.
Hello i have a problem with top bar, please see PRIVATE TICKET #1450197
Your ticket is assigned to our support agent who will get back to you asap.
Hi, is this template going to be updated again? I see you said an update was coming 3 months ago but after many new releases of woocommerce and wordpress there hasn’t been any changes to the template… if not please let me know as we’ll need to switch our website over to a different template.
We have many theme so sometimes delays can happen. We are really sorry because of this. Theme is scheduled for update with several other themes and new version will be released probably in a week.
Ok excellent, good to know I won’t need to change the theme! Thank you for letting me know.
And thanks for using our theme.
Any movement on this? Or shall we just go ahead and change to another template?
Sorry for the delay we have to wait for another Woo update which will fix certain things which is now released. Developer has prepared update, and it will be tested tomorrow, so update should be live in two days at most.
Hello – When will you be building the Product ONLY search where results pages are styled like the product category pages…
Thank you for writing in.
Search functionality is included and if you check this screenshot https://www.screencast.com/t/IbSZHhN46
you’ll see that layout is the same like default product list.
Here is link as example http://suprema.select-themes.com/?s=sneaker&post_type=product
We hope it is what you’re looking for.
Is it possible to remove the SALE or OUT OF STOCK stamps from the products?
Hello there Luiz,
Yes, it is possible using custom css.
For further assistance, you could reach our support team at https://select.ticksy.com/
how to remove the upper grey part on the product page
hi, i just added the product and I don’t from where the grey strip is showing since then I don’t want that please see the attachments I want to remove that. I uninstall the whole theme and install it again few times but that worn work can you please help…
here is a link http://designcafe.co.in/product/samsung-j7-superman/
We located your ticket on our support forum and it has been assigned to our agent who is working on it.
Hi I updated my Suprema theme, which is great, but since the update the Menu on the homepage of the laptop version only shows if you hover over it. Any ideas?
Please, check if you are maybe using light for header skin https://www.screencast.com/t/YaXlOef3nQnB
and you have white background. That could cause the issue.
We hope this will be helpful.
Thank you,that fixed it, have a nice weekend
You are welcome. Have a nice weekend, too
Support of woocommerce 3.3.x?
Yes, we updated recently our Suprema theme and there we included compatibility for 3.3.3 WooCommerce.
Interested in There, but have questions. As I was going through the demo, I notice each page took between 5-6 secs to load, leaving the user starting at a blank page. Is this common?
Thank you for your interest! A slower demo can be due to our server being temporarily slow, or perhaps your internet connection. Also, we haven’t optimized our demo site speed-wise, because we wanted to show all the possible features our theme offers – so there’s a lot of content. Our support team tests the site of each user on request, and provides individual tips for improvement. The good server configuration is always necessary, plus proper image and content optimization, caching usage…in order to achieve the best possible performance.
There is a lot of stuff broken in this theme. Product images don’t show on product pages unless I resize my browser window and then they appear. I’d like my money refunded please. The theme has too many issues. Thanks!
Please open a ticket at https://select.ticksy.com/ with your site URL and one of our support agents will assist you as soon as possible.
Hello!!! I have a problem with category-product , because i don`t see de sidebar
I don`t modify this page and i need to see. Thanks
Please open a ticket at https://select.ticksy.com/ with your page link, and one of our support agents will assist you as soon as possible.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.50
Power Elite Author
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
25,000+ tutorials and 1,000+ courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work