Select-Themes

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338 comments found.

HI There, i need another help, when i’m on a product page, my menu(navigation bar) overlaps the title of the procudt which im not sure how to fix, pls help. Thanks :grin:

Hi,

You are welcome!

Please, send us here some page link so we could take a closer look. Thanks

Select

its a localhost web for now. how do i send you the link. thx

Hi,

It could be you are using header in grid and because of big content in header, there is no enough space. Try to go to Select Options > Header and for Header in Grid set No and save https://www.screencast.com/t/1PmdtxMvk

Select

Hi, I just realize that when I scroll down with the code provided above, on my shop page, the related text of the product became really large and out of place. how do I send my localhost link to you? Thx

Hi,

There is no option to send localhost link. Please, submit a ticket on our support forum at https://select.ticksy.com and include your site URL once your site is published on server. Thanks

Select

Is there any plugin or script that you recommend for your theme that collapses woocommerce product categories and sub-categories?

Hello,

We cannot recommend any plugin particularly, since we didn’t test those plugins with our theme, but we hope all should be working fine.

Select

casbah

casbah Purchased

Hi, the file suprema.pot has a sintax error, jue 27 jul 10:10:07 2017: /var/folders/32/y4t9msts1bdchv5ysfxylm9w0000gn/T/poeditjhhUj2/ref.pot:16:7: syntax error jue 27 jul 10:10:07 2017: /var/folders/32/y4t9msts1bdchv5ysfxylm9w0000gn/T/poeditjhhUj2/ref.pot:960:7: syntax error jue 27 jul 10:10:07 2017: /var/folders/32/y4t9msts1bdchv5ysfxylm9w0000gn/T/poeditjhhUj2/ref.pot:1016:13: syntax error jue 27 jul 10:10:07 2017: /var/folders/32/y4t9msts1bdchv5ysfxylm9w0000gn/T/poeditjhhUj2/ref.pot:1039:7: syntax error jue 27 jul 10:10:07 2017: /var/folders/32/y4t9msts1bdchv5ysfxylm9w0000gn/T/poeditjhhUj2/ref.pot:1086:7: syntax error jue 27 jul 10:10:07 2017: /var/folders/32/y4t9msts1bdchv5ysfxylm9w0000gn/T/poeditjhhUj2/ref.pot:1311:7: syntax error jue 27 jul 10:10:07 2017: /var/folders/32/y4t9msts1bdchv5ysfxylm9w0000gn/T/poeditjhhUj2/ref.pot:1326:7: syntax error jue 27 jul 10:10:07 2017: /Users/IMAC/Applications/Poedit.app/Contents/PlugIns/GettextTools.bundle/Contents/MacOS/bin/msgmerge: se encontraron 7 errores fatales

Hello,

As we could see you are facing issue with creating language files. Theme labels can be changed or translated to your language with poedit software which is native wordpress way – following guide may be helpful http://code.tutsplus.com/tutorials/translating-your-theme--wp-25014 (read from point 3) or any other plugin for translation such as Loco translate plugin https://wordpress.org/plugins/loco-translate/ and here is beginners guide https://localise.biz/wordpress/plugin/beginners

Select

Is there an option to remove the sort dropdown in the shop section like the live preview for the shop standard layout – http://suprema.select-themes.com/shop-standard/

Hi,

That demo page is regular page with WooCommerce product list element so it is not default shop or shop archive page which contain sorting by default so you can add products over Visual Commerce product list element, or another solution is to hide sorting on shop page with some css code but for that please contact our support by submitting a ticket at https://select.ticksy.com/ and also provide a link to your shop there.

Select

Hello, how to add a number of products for: ‘Select Product List Settings’ – currently doesn’t have an option to limit the number, so it is displaying so many that the page is awfully slow.

Hi,

Yes there is option for setting number of items https://www.screencast.com/t/vRCNbBMgb . Please check element options again. If this is not the case on your installation, please submit a ticket to our support at https://select.ticksy.com and provide WordPress and FTP admin access in your ticket.

Select

YogurF

YogurF Purchased

Hi. How can I hide the SKU? In simple products and variables. Thank you!

Thank you,

Trams check box need to be standard one and not the one which we styled, so to invert them use custom css code below:

.woocommerce-checkout .wc-terms-and-conditions label:before {
    display: none;
}
.qodef-woocommerce-page .woocommerce-checkout .input-checkbox, .woocommerce .woocommerce-checkout .input-checkbox { 
visibility: visible !important; }

Also, this should be fix in never theme versions.

If you need additional styling, please consult our support team over support forum at https://select.ticksy.com

Select

YogurF

YogurF Purchased

Thanks!

You’re welcome.

How to create child theme for Suprema theme ? I have already created child theme but top right menu cart icon or search icon hide after active child theme any one can help ?

Hi,

You’ve got child theme in package you’ve downloaded from ThemeForest https://www.screencast.com/t/slWj5fs3vmf You could upload it, like any other theme, http://suprema.select-themes.com/documentation/#!/getting_started If you already activated child theme, then just go to assign again menu in Appearance > Menus, or set again your widgets in Appearance > Widgets.

best,

Select

The checkbox for the DELIVER TO A DIFFERENT ADDRESS has disappeared on my website so it’s putting customers off as they have to fill in their address twice as it is not hiding the shipping address. Also I cannot get the LOGO’s on the checkout for Paypal and Stripe, how do you do that as no matter what I try it will not appear apart from any writing. I think you could do with an update as it has been a long time since the last one and woocommerce has moved on a lot.

Hello,

Could you, please, submit a ticket on our support forum at http://select.ticksy.com/ and include your site URL with wp-admin access so our support team could take a closer look and try to help you there.

Select

Tardan demasiado en contestar los tickets, pesimo en atencion al cliente, tiene muchas fallas el tema y me estoy desesperando, hay manera de hacer un reembolso?

Hello,

We located your ticket on our support forum and our agent is working on it. You could check response on ticksy soon.

Best regards, Select

Gracias por responder espero que ahora sea un poco mas rápida la atención.

You are welcome.

Since you’re ticket is assigned to our agent, it will be answered asap.

Best,

Select

We are getting a ton of errors and the site is crashing suddenly. We think it may tie to the fact WooCommerce was updated. Can you let us know if others are having this problem? Will the updated version of WooCommerce break this theme?

Hi,

We are not quite sure what is going on with your installation. Could you, please, submit a ticket on our support forum at https://select.ticksy.com/ and include your site URL with wp-admin access so our support team could take a closer look and provide you appropriate help.

Thanks,

Select

When is the next update coming, so the theme is fully compatible with latest woocommerce update? Thank you

Hi,

We are working on new theme updates where compatibility for latest versions of WooCommerce will be added. Until then, please, use 3.0.7 version that will work well.

Select

Hi. I’ve detected a problem. When I pay for a product with a credit card (RedSys) the “pay by card” button appears black and the text is not read correctly. I have tried editing the css but I can not. ​

How do I solve it?

Thank you.​

​image here: https://uploadpie.com/o4OP7S

Hello,

Thank you for writing in! Please, send us here your site URL so we could take a closer look. Thanks

Select

Can I send it by mail? I do not want it to be public here.

Yes, you could send it here support@select-themes.com

When is the update coming? I have tons of errors of the theme not yet updated to WC 3.0 standards.

Hello,

We are working on our new update where we will add WooCommerce 3.1.2 compatibility. Until then, we could suggest to use 3.0 version of WooCommerce that is working well. Thank you

Select

Hola, tardaran mucho en actualizar a woocommerce 3.1.x? necesito saber si comprar el plugin para importar productos o esperarme a que ustedes actualicen, saludos, gracias por el soporte que me han dado

Hello,

In Suprema we added compatibility for 3.0.x WooCommerce and we are working on new theme version where 3.1.x version of WooCommerce will be included.

Thanks,

Select

Hi, Nice theme, but how can I fix my header, stop it from scrolling please, Thank you.

Hi,

Thank you! In Select Options > Header you are able to choose Fixed on Scroll header type https://www.screencast.com/t/z9v3n9vCkW

best, Select

mnegrier

mnegrier Purchased

Hi, My menu is vertical, and I would like to have it horizontal. I have been searching for days but I cannot find the solution. Thank you so much for helping me

Hello,

In our Suprema theme, we do have just Top Header included. We assume you mean on SideArea. In that case just go to Appearance > Widgets and remove Sidearea opener form Right From Main menu widget area https://www.screencast.com/t/m0mbwuIaRal

And in Appearance > Menus > manage locations you are assigning desired menu for Main navigation https://www.screencast.com/t/MCZRZHHWzR

Best,

Select

There’s an issue with the menu and the chrome browser. It’s showing items twice, such as the cart icon. This is only showing on the chrome browser. When the cart icon is removed from the header/widgets, then the menu links show on different lines and also show twice. How can this be fixed?

Hello,

When it comes to menu problem, it is related to Google Chrome browser and appeared after latest update. FIx for it is pretty easy and it explained here https://select.ticksy.com/article/11738

Best,

Select

thank you

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