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FAKE UPDATE. I updated and something happened when I updated the TopBar that the website couldn’t be seen on mobile and after deactivating the TopBar now I can see it but it is showing the desktop version on mobile. You can imagine the horror of design.
Please send this issue to firstname.lastname@example.org, our support team will be happy to help you as soon as possible.
Hi, I am wondering if you have used a page builder for product page creation? I use ShortPixel to deliver WebP images and this format is not delivered on the product page.
It is impossible now. We will check and improve it if possible
Hello is there any way to make single product thumbnails in the slick-side bigger?
Please send this issue to email@example.com, our supporter will help you check it.
Mail sent to firstname.lastname@example.org. Looking forward to a response. Thanks
We replied to your email. Please check it again
Hello. Before buying Supro theme I need to know if WPML plugin is included or not in the theme to use multilanguage selection in the user side. Thank yo very much. Regards.
WPML is not included in the theme, this plugin doesn’t allow it.
Friday, April 28th through Wednesday, May 3rd is our country holidays. Because of this, there will likely be a delay in reply to your question, possibly until Thursday, May 4th when most of our team returns.
In the case something urgent comes up, please create a new ticket in our support tickets system, we’ll get back to you as soon as we can. https://drfuri.ticksy.com/
Hi, I own supro. I was wondering if you are considering adding some Razzi features to supro, such as the size guide chart on product pages. The themes are so similar in design, but razzi seems to have lots of new functionalities. Hope you can give us Supro owners a bit of them! Thanks
Is it possible to put mobile menu (hamburger menu) on the left side and move logo to center and leave wish list and cart on the right?
All the headers are made in a way that mobile menu ment to be on the right, is there possibility to move it to left?
Wednesday, January 18th through Sunday, January 29th is our country holidays. Because of this, there will likely be a delay in reply to your question, possibly until Monday, January 30th when most of our team returns.
In the case something urgent comes up, please create a new ticket in our support tickets system, we’ll get back to you as soon as we can.
Your demo page is seems blacklisted and Google doesn’t allow me to view the demos.
We are fixing it. Hope it will be updated soon.
The new version of wordpress is making my whole website malfunction, please when are you going to update the theme in order tu make it work with Wordpress 6.1.1
In the shop page the product thumbnail images are seen in different size, we have adjust the size of the image in customize -> woocommerce -> product image. We have change the adjust the thumbnail width, in the thumbnail cropping we look 1:1 ration, custom ratio but there was no change. No changes is happening to the thumbnail images. Can you please help to fix this problem.
Hi, I am wondering when are you going to update this theme to make compatible with WordPress 6.0 and WooCommerce 6.7?
Hi there, i like a lot your template (home left sidebar) but i have a doubt before made a purchase: Is there an option to show images in menu on the mobile version? i.e. On the desktop version, the “shop” option shows an image of “Giordano boys”, but in mobile dont. And the other doubt is if i can ad icons in the left on the vertical menu. Cheers and thanks in advance
It is impossible. The theme doesn’t support this now.
Hi, I would like to know if you are going to update this theme to Wordpress 5.9.x and Woocommerce 6.0? Thanks a mil,
The theme is updated today and it works with WordPress 5.9.x and WooCommerce 6.0
Hi, it seems that after latest update sale Badge is not displaying the precentage discount, only ‘Sale’ text.
hi, when i try to toggle “transparent” header option nothing happens and it doesn’t work. please help.
Please create a new ticket in our support tickets system, our supporter will help you soon.
hello just some pre sales questions, did you plan to add elementor soon ? thanks
We don’t have any plan to add elementor.
Is there a way yo change the icons of the menu like the cart icon search icon and wishlist icon?
i have an issue with supro Banner Grid 3 not displaying on ipad. It works absolutely fine on all other devices… can anybody help?
This is just a quick question, will WPBakery be updated?
The current Supro version has Version 5.7 of WPBakery included, however I have been receiving notifications for some time to contact the theme supplier to update the plugin.
I have not been so bothered in the past but some plugins I am using now require WPBakery Page Builder version 6.x.x.
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