Web Themes & Templates

Reviews for Swatch - Flat Responsive Multi-Purpose WP Theme

106 Reviews

for Customizability

I have used this theme for a local German news blog. I like this theme because it is very simple and my blog is meant to be very simple. Because it is flat it gives a very professional look

for Customer Support

Quick, very capable and helpful response from the support. The theme has also very flexible and adaptable features

for Customer Support

Pleased generally with the theme and how it looks and operates. although it needs quite a bit of getting used to, once the learning curve has been climbed it is very straightforward to use. It is not a theme I would recommend for absolute beginners though! In terms of support the main installation support documents are not laid out well and refer to other themes that the authors have created, and are also outdated in some parts in terms of screenshots and do not correspond with updates made, in particular also unclear in terms of what plugins auto install, and when pointed out no attempt to assure that modifications would be made. Further in terms of support - though I can't entirely fault the guys who did respond, and did solve some of my issues, I found the support to be quite trying - initial responses are relatively swift, however the purpose of the first response seemed to always be more for the sake of responding than in genuinely aiming to deal with the query at hand. On a few occasions I had to copy and paste previously ignored issues back in to the thread. I am sure the support is a lot better than some, but as I have become more engaged with other theme support, I realise that there are others out there that do a much better job! I particularly found the limited responses frustrating to deal with in a time context - so , whilst initial response is relatively swift - approx 24 hours, the response is often a follow up question dealing with one aspect only and then the further follow up ignores other issues and again takes another 24 hours, so all in all a single issue that needs more explanation could take up to a week to get a real answer, and at that stage other queries might be abandoned in frustration and via workarounds.
All in all, it is very possible to get your sight looking like the demos, but it will take work.

for Other

It's a great all round theme, with great documentation, and awesome customer support. There's a bit of a learning curve, but that's true of any flexible theme, and it's helped here with dummy content, if you want it. You'll also need a fair bit of shortcode soup to produce the layouts you want - but, again, that's par for the course, and probably the lesser evil as the theme hasn't forced me to install a visual page builder I don't want.

If there's one thing I think is missing, it's a page template with no sidebars, but still with a contained content area. Without that, plugins that append content to a page will need some additional CSS to make them work well, and not everybody wants to write CSS as a minimum requirement.

But, in general, I'm really happy with this theme. Excellent value, and has saved me hours setting up a new business.

for Other

No good.No good.No good.No good.No good.No good.

oxygenna

Author response

Hi Ryan, Would be happy to help you out or issue a refund if you could give us some more detailed feedback than "No good"

by MA - Bangladesh 5 years ago

by CM - United States 5 years ago

for Customizability

by DP - Australia 5 years ago

by JS - Canada 5 years ago

for Documentation Quality

by RR - United Kingdom 5 years ago

by AO - Portugal 5 years ago

for Customizability

by GU - Italy 5 years ago

for Customer Support

by DB - Italy 6 years ago

by AB - Netherlands 6 years ago

for Design Quality

by HV 6 years ago

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey