778 comments found.
hello guys, anyone of you is having problems installing the 8.2 version of PHP? now theme works only with PHP7.2. anyone of you have the same problem of me? thanks
Hi,
please contact our technical team through the form on our profile : https://themeforest.net/user/nicdarkHave a nice day Nick
hi! theme is great but there are some issues to solve. First one, when i save an articole or a product, i need to save 2 or 3 times to be really saved. Other issue is when i change login with another admin, after i modify something and save, the right bar and the header photo disappear. also theme is not compatible with PHP 8, as my hoster wrote to me:
04/09/2023 11:32:07WARNING: [pool www.letipicarelle.it] child 58 said into stderr: “[04-Sep-2023 09:32:07 UTC] PHP Fatal error: Uncaught Error: Undefined constant “‘get_terms’” in /web/htdocs/www.letipicarelle.it/home/wp-content/themes/sweetcake/functions.php:372”04/09/2023 11:32:07WARNING: [pool www.letipicarelle.it] child 58 said into stderr: “Stack trace:”04/09/2023 11:32:07WARNING: [pool www.letipicarelle.it] child 58 said into stderr: ”#0 /web/htdocs/www.letipicarelle.it/home/wp-settings.php(600): include()”04/09/2023 11:32:07WARNING: [pool www.letipicarelle.it] child 58 said into stderr: ”#1 /web/htdocs/www.letipicarelle.it/home/wp-config.php(98): require_once(’...’)”04/09/2023 11:32:07WARNING: [pool www.letipicarelle.it] child 58 said into stderr: ”#2 /web/htdocs/www.letipicarelle.it/home/wp-load.php(50): require_once(’...’)”04/09/2023 11:32:07WARNING: [pool www.letipicarelle.it] child 58 said into stderr: ”#3 /web/htdocs/www.letipicarelle.it/home/wp-blog-header.php(13): require_once(’...’)”04/09/2023 11:32:07WARNING: [pool www.letipicarelle.it] child 58 said into stderr: ”#4 /web/htdocs/www.letipicarelle.it/home/index.php(17): require(’...’)”04/09/2023 11:32:07WARNING: [pool www.letipicarelle.it] child 58 said into stderr: ”#5 {main}”04/09/2023 11:32:07WARNING: [pool www.letipicarelle.it] child 58 said into stderr: ” thrown in /web/htdocs/www.letipicarelle.it/home/wp-content/themes/sweetcake/functions.php on line 372”
please can we solve all these issues? thank you.
Hi,
please for any technical questions contact our team through the form present on our profile : https://themeforest.net/user/nicdark
Have a nice day Nick
thanks Nick, i copied the message and sent you by email.
thanks 
Hi, I bought an extend of support and I wrote you 4 days ago and yesterday because I have a problem with the article. I publish one but it does not appear in front office. Thank you to help me.
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/I used Login problems because I don’t know my login and password. Register login does not work for me.
Perfect thanks
This theme is definitely not elementor compatible, none of your widgets work in elementor, any of your page templates are not edited with elementor, but you wrote elementor compatible.
Hi,
if you wrote this most probably you need some support.
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/Hello. I had a question about the licensing.
For the standard license, could I use the template to create a website that I would then sell to a client? What is the difference between the licenses?
Hi,
yes sure you can do it, please check this link : https://themeforest.net/licenses/standardHave a nice day Nick
In what situation would I be required to buy the Extended License? Do you mind giving me an example?
Hi,
sure, my advice is to contact directly our team at the form present on our profile if you would like to have more clarification. https://themeforest.net/user/nicdarkHave a nice day Nick
Unfortunately, it says I need to have purchased something first in order to create a ticket.
Hi,
you don’t have to get the purchase code for post your message here : https://themeforest.net/user/nicdarkHave a nice day Nick
Question about the license:
I want to present your theme to my prospect client, however, I need to publish the demo site to client with their sample product to visualize the output.
After that I will deactivate it again, so the license can be re-use it again to other domain if i de-activate from the first one?
Hi,
you can use it on both domains without change or purchase another license, if you are using it 2 times for the same project is fine.
Have a nice day Nick
Please suport me. I can not registry support account beacause your mail is not send to my email. When i install demo. It’s broken layout header, menu, top page too much. Your setting theme is difficute to use. Please suport me
Hi,
If you still have problems please send me your purchase code and user informations through this contact form -> https://www.nicdark.com/support-registration-login-problem/
We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
Bye
Hello.
when I edit a page afterwards the header image and text disappear. after that I have to reset it separately. if I edit a webshop product via the quick edit, then also. has this been fixed with an update? which plugin can cause it? only those purchased with the theme are listed above. Thanks.
Hi,
please contact us through the form present on our profile ( https://themeforest.net/user/nicdark ) for any technical informations.
Have a nice day Nick
Hi, I wrote but nothing happens.
Hi,
this is very strange, try to send it again if you have not received your answer.
Have a nice day NIck
anyway what is the plan? when will you answer I’ve been sending you all the stuff for weeks. I have emailed several times but the problem is still a problem. What should I do?
Hi,
you should write to our email using the form present on our profile https://themeforest.net/user/nicdark , here through the comment section I can’t do anything, i’m not a developer.
Have a nice day Nick
Sorry, but you are selliing a product not full completed because the creator wants to sell support …..i disagree with this kind of trap
Hi,
Thanks for letting me know, unfortunately I didn’t quite understand your message. You don’t want to receive support for the theme you have purchased?
Have a nice day Nick
hi, how to remove url links on Grid of NDPROJECTS ?
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/i need urgent help regarding mobile version. please. Thanks
help needed since friday and today is tuesday
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Bye https://nicdark.com/please answer my query in support since March 23, 2023.
Hi,
you have already received your answer 20 hours, please check your ticket status directly through our support platform.
Have a nice day Nick
i need urgent help. support is not responding to my tickets
Hi,
please check your ticket status directly on the support platform. All your tickets have already been answered yesterday.
Have a nice day Nick
none has been answered. i need help in importing demo. i followed video and didnt import correctly
Hi,
thanks for let me know, in this case you have to wait the answer of our supporters, you will receive your reply directly through our support platform so please check the status of you tickets.
Have a nice day Bye
check my support. Take your time to read them and answer.You always rush to read and end up not even answering them. i have been waiting since sunday
Hi,
thanks for let me know.
Here in the comments section you are not talking to the supporter, for this reason my advice is to continue the conversation in the support forum if you have any problems.
Have a nice day Nick
pre sale question: does this theme work with elementor to edit?
Hi,
yes sure, however please to ensure a better service and give you a faster answer please contact us through this contact form -> https://www.nicdark.com/pre-sales-questions/
Thanks and have a good day Bye
Please check support. Thanks
its been 48 hours waiting for support and no reply
Hi,
please check your ticket status directly on the support platform. All your tickets have already been answered yesterday.
Have a nice day Nick
Hi, not all was answered. Please check ticket
Hi,
thanks for let me know, in this case you have to wait the answer of our supporters, you will receive your reply directly through our support platform so please check the status of you tickets.
Have a nice day Bye
Hello, Google Pagespeed reports an unsolvable error on your theme: “Image elements do not have explicit width and height”
The logo has no class, impossible to find this part in the code. How to fix this problem ?
Hi,
please contact our team through the form present on our profile for any technical questions. https://themeforest.net/user/nicdarkHave a nice day Nick
why is it that if I modify the page (e.g. in wp bakery), the header image and the page title always disappear? In the ND Options Header Image section, I have to re-enter the image and title every time.
HI,
please contact our team through the form present on our profile for any technical questions : https://themeforest.net/user/nicdark
Have a nice day Nick
Hi, does the theme have a child theme? Or i have to create one myself.
Hi,
thanks for the interest.
Please contact our dedicated team through the form present on our profile for any pre-sales questions : https://themeforest.net/user/nicdarkThanks and Have a nice day Nick
I want to change the main color and the dark backgroud color, how can I do that
Hi,
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Have a nice sunday Nick ì
deleted, got my issue sorted thank you
Thanks for the update
everything is going great so far except that for single product pages the slider doesn’t display. I can’t figure it out. Your support forum needs my purchase code but I don’t know where to get it, my order number didn’t work. https://ezzkurtfood.com/projects/fruit-cake/ hope you can help me, thanks.
Hi,
try to check this article : https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-Have a good day Bye
Hello, error 404 for documentation …..
I can’t solve a problem, on the projects, I had an error message because I hadn’t imported the slides. So I imported the slides from “Food Blog” but I have an empty space on the project pages. with the following code:
nd_cc_width_66_percentage nd_cc_width_100_percentage_responsive nd_cc_box_sizing_border_box nd_cc_display_table_cell nd_cc_display_inline_block_responsive nd_cc_vertical_align_middle
However, the slide is well added in revslider. thank you
Hi,
Remember that you can also contact us through the form present on our profile ( https://themeforest.net/user/nicdark ) for any technical informations.
Have a good day Bye
