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I want to change the main color and the dark backgroud color, how can I do that
For any support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
If you are not already registered you have to register by clicking on the “register” button at the top right of the screen. Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
Have a nice sunday
deleted, got my issue sorted thank you
Thanks for the update
everything is going great so far except that for single product pages the slider doesn’t display. I can’t figure it out. Your support forum needs my purchase code but I don’t know where to get it, my order number didn’t work. https://ezzkurtfood.com/projects/fruit-cake/ hope you can help me, thanks.
Have a good day
Hello, error 404 for documentation …..
I can’t solve a problem, on the projects, I had an error message because I hadn’t imported the slides. So I imported the slides from “Food Blog” but I have an empty space on the project pages. with the following code:
nd_cc_width_66_percentage nd_cc_width_100_percentage_responsive nd_cc_box_sizing_border_box nd_cc_display_table_cell nd_cc_display_inline_block_responsive nd_cc_vertical_align_middle
However, the slide is well added in revslider. thank you
Remember that you can also contact us through the form present on our profile ( https://themeforest.net/user/nicdark ) for any technical informations.
I have tried installing the theme on different servers, on shared environments and on a local on but get the same error. There are constant critical errors which occur on different pages which makes the theme unusable, my site is currently offline and i am making zero sales, having to do everything through Facebook marketplace which is not ideal. Please help.
What can I do? Server limits are not an issue nor a database which i thought it may have been, i have also redownloaded and installed the theme from themeforest with no success.
if you are not able to install the theme and you need some support please open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
if you are not already registered you have to register by clicking on the “register” button at the top right of the screen.
Then make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )
The issue is not with installing the theme, it installs but it does not work. Hence using different servers to find an issue. Support has expired so i cannot submit a ticket. The theme was working perfectly up until 3 months ago.
Hi, I am unable to edit the mobile responsive menu. when I open it, it is displaying items in 2 columns instead of 1. I have raised a ticket to but havent received a response. Pls help!
thanks for let me know, for sure you will receive your answer as soon as possible.
I would like to ask how I can close the search engine in the header?
If I click on it, I can enter a keyword. but if I don’t want to search, I just want to close, I don’t know.
Hi, is it possible to make the header sticky?
thanks for the interest.
yes sure however to ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
Thanks and have a good day
Hi! I just bought the theme but the header and the footer do not appear on my page. I registered for the support page but didn´t receive and email for the password
If you still have problems please send me your purchase code and user informations through this contact form -> http://support.nicdark.com/support-registrationlogin-problem/
We will create or reset your account and you will be available to create your ticket without any problems.
Have a good day
There are no menu items in the mobile menu. No content. where does it come from ? https://prnt.sc/WxrhZj8oI9cd
1. can I include multiple restaurants(like a 100) and then lets customers subscribe to one of the restaurants and chose their meals for a whole mount?
2. can I make each restaurant to modify their settings. For example, restaurant A does not allow customers to leave a comment on the unwanted ingredients.
3. When a customer subscribe to a restaurant can it shows the restaurant selected on a separate page and let subscribers to change and select their meals?
To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.nicdark.com/pre-sales-questions/
I have written a pre-sale question. Not for an answer, And here you answer everyone in the same way to open a ticket. It’s hard to say what causes it. After all, the developer has not just asked for help
I’ve been writing there for a long time. Nobody answers
we have received only comments from you, any messages from the form above. Please contact us through the form.
Pre Sales Questions
Fill out this form only if you did not purchase the theme.
Please use this form to receive more information on a specific feature that you do not know if it is provided by the theme. Do not use this form to receive support as there is a dedicated support management section that you can find here.
Thanks for contacting us! We will get in touch with you shortly.
Now I’ve written three times
I think that you have received your answer.
Have. a good day
Are these functions and features?
3 Lots of additional filters
4 Ability to display filtered results on the map
5 The date of adding the advertisement in the advertisement is visible
6 Photo gallery
7 Is there an expiry date for the items?
8 Can users display their products on a carousel on the ad home page. for example: paying 10 euros a day to post an item to the carousel home page or any list on the home page?
9 Restriction of access to contact details
10 Location with a radius to be able to display the results of filtering ads based on the distance from the selected location and is there any restriction in kilometers?
Hello, I have this theme through Envato and I’m having issues importing the demo. I see a lot of people are in the comments and unfortunately, the solution is not listed in the comments or any forum. How can I get help with this? I cannot create a ticket because I don’t have a purchase code.
most probably it depends on the settings on your server, if you want to get in touch with the support team please purchase the support service in this way we can help you on your problems.
Have a good day
Thank you for the reply. What should the settings be so I can make sure I can make those changes.
I don’t know since you have to contact our support developer for any technical specification. https://support.nicdark.com/
depends on the layout that you are using, please for any support open a ticket here http://support.nicdark.com/ the developer will be able to help you as soon as possible.
Hi, im having issues with cost calculator plugin, everytime I try to save the form it always keeps empty.
“The plugin is used to create Cost Calculator. To get started: 1) Click the “Activate” link to the left of this description. 2) Follow the documentation on the plugin page for installation for use the plugin in the better way.
Versie 1.6 | Door Nicdark | Bezoek plugin site”
There is no plugin documentation…..........nore on https://wordpress.org/plugins/search/nicdark/
Please tell us where WE buyers can find the documentation.
Please DO NOT answer by “open a ticket”.......
Thank you very much!
you can find all the informations in the readme.txt file that you can find in the nd-projects plugin folder. If you have any problems let me know and please share with me your url domain and wp-admin credentials for any helps.
Although this theme is installed several times, it is not exactly setup. Even if I open a ticket, there is no place to look for a reply. Please setup the theme according to the demo theme
We guarantee our response in 24/48 hours of opening ticket ( we calculated the average waiting time is 15-17 hours ).
For example if you open a ticket on Friday our team will respond on Monday ( response within 24 hours ) or Tuesday ( response within 48 hours ). Keep in mind the time you send the ticket, our working time is 9:00 to 18:00 so do not expect answers in the night. ( Our working time is UTC + 0 ).
Please send me the link of your ticket? in this way I can see the response time of my team.
Simply log in to our support forum with the data you chose during registration, once logged in click on the button at the top right “My profile” and then click on the “Topic Started” link to see all open tickets.
Have a good day
Hi, does the theme work with free elementor ? images are included ? thanks
Hi, I did not receive an answer !
we have received your request 2 days ago, don’t worry the dedicated team will reply to you as soon as possible.
Can you possibly tell me what you used to build this testimonial slider like that found on this page?
Was this using slider rev? Or do you have your own widget in your theme hidden somewhere because the one within wp bakery doesn’t do this.
A lot of people here seem to be having the same issue with the theme demos not importing. (I’ve done this tons of times with other themes but this one just wont work!) I have already put in a ticket and have not yet heard back but it would be MUCH more productive to answer this question here instead of every single question that’s asked (no matter what) being “For any support please open a ticket…” Some of us come to the comments to see if these issues were already answered. Food for thought.
This is very strange ! Please can you please send me the link of your ticket? in this way I can see the response time of my team.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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