Discussion on Sweet Cake - WP Theme For Bakery Yogurt Chocolate & Coffee Shop

nicdark

nicdark supports this item

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577 comments found.

Hello, I purchased this theme and installed it. i followed the video precisely however when i clicked “activate” on the revolution slider plugin, it hung up for a while and then said it generated unexpected output. but in the plugins page it says it’s activated. Then when I went to import the “yogurt” version of the theme, the yogurt XML file failed to import a whole list of items. like this…

Failed to import Media “cart” Failed to import Media “ice-cream” Failed to import Media “yogurt-glass” Failed to import Media “yogurt-icecream” Failed to import Media “yogurt-sundae” Failed to import Media “yogurt-box” Failed to import Media “yogurt-dessert” Failed to import Media “yogurt-divider” Failed to import Media “cart2” Failed to import Media “logo” Failed to import Media “logo-frozen” Failed to import Media “yogurt-divider-dots” Failed to import Media “cream-divider-1200” Failed to import Media “frozen-divider-1200” Failed to import Media “yogurt-divider-1200” Failed to import Media “service1” Failed to import Media “service2” Failed to import Media “service3” Failed to import Media “service4” Failed to import Media “service5” Failed to import Media “service6” Failed to import Media “milkshake-1200” Failed to import Media “cart2” Failed to import Media “contact1” Failed to import Media “contact2” Failed to import Media “contact3”

i signed up on the support forums and it said it would email me a password but i have not received a password as of yet, either in my inbox or junk mail or trash.

I completely uninstalled and re installed wordpress entirely including the databases and users from scratch… same thing happened again. Using wordpress 4.6.1

I got registered on the forums yesterday i posted my ticket no one has replied. almost 24 hours later. http://support.cleanthemes.net/themes/ticket/failed-to-import-yogurt-xml-file/#post-19344

I am officially requesting a refund. i’m trying to work on a time sensitive project and can not even get a reply to my ticket. I only purchased this theme because of the “yogurt” child theme and i can’t get it to work or import. please issue me a refund.

Hi,

today my team will respond to you.

Bye

hi! I Redux Framework Warning select2-css CDN unavailable. Some controls may not render properly. Please wait a few minutes, then try refreshing the page. Unable to load some remotely hosted scripts..

Redux Framework Warning select2-js CDN unavailable. Some controls may not render properly. Please wait a few minutes, then try refreshing the page. Unable to load some remotely hosted scripts..

Redux Framework Warning ace-editor-js CDN unavailable. Some controls may not render properly. Please wait a few minutes, then try refreshing the page. Unable to load some remotely hosted scripts..

Oldal közzétéve. Oldal megtekintése this messages. Could you help me?

Hi,

thank you for purchasing my theme. Please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible. Remember to insert the link to your site.

Bye :)

Hi I gotFailed to import Media “cart” Failed to import Media “ice-cream” Failed to import Media “yogurt-glass” Failed to import Media “yogurt-icecream” Failed to import Media “yogurt-sundae” Failed to import Media “yogurt-box” Failed to import Media “yogurt-dessert” Failed to import Media “yogurt-divider” Failed to import Media “cart2” Failed to import Media “logo” Failed to import Media “logo-frozen” Failed to import Media “yogurt-divider-dots” Failed to import Media “cream-divider-1200” Failed to import Media “frozen-divider-1200” Failed to import Media “yogurt-divider-1200” Failed to import Media “service1” Failed to import Media “service2” Failed to import Media “service3” Failed to import Media “service4” Failed to import Media “service5” Failed to import Media “service6” Failed to import Media “milkshake-1200” Failed to import Media “cart2” Failed to import Media “contact1” Failed to import Media “contact2” Failed to import Media “contact3 the same error message. Could you help me?

Hi,

thank you for purchasing my theme. Please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible. Remember to insert the link to your site.

Bye :)

I am officially requesting a refund I haven’t received a reply by email, or by the support ticket i created 3 days ago. I bought the theme and it is broken and can not import the “yogurt” data which is what i bought it for. This is the last time I’m going to ask for a refund which i’ve now asked for in 3 seperate places before I get Envato involved.

I tried installing wordpress 4.5 , 4.5.2, 4.6 and 4.6.1 and the import data fails everytime

Hi,

today my team will respond to you.

Bye

Hi Admin

I love this theme

I would like to increase the width of the logo, how do I do that?

Website : www.aussiesweettreats.com

Thank you

Regards Sriskanth

Hi,

thank you for purchasing my theme. Please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible. Remember to insert the link to your site.

Bye :)

WORST SUPPORT IN THE WORLD :( HOW I CAN CONTACT WITH YOU , HOW I CAN RECEIVE MY PASSWORD , HOW I CAN ACTIVE PLUGIN ,, I SENT EMAIL TO YOUR EMAIL ” info@cleantemes.net ” BUT I THINK THIS IS WRONG EMAIL …..................

The correct email is info@cleanthemes.net.

Bye

I registered myself on the support page yesterday, but I still haven’t received the mail with the password yet. What is there to be done?

Hi,

this is very strange!

We can not see if we do not know your purchase code. For this reason I ask you to send the purchase code to info@cleanthemes.net. We check your support account and and we’ll let you know you.

Bye

I just did this a few moments ago.

Perfect thanks :)

Hi,

Today my team will respond to all requests.

Bye

Hi, how i can change color font in menu ?

Hi,

thank you for purchasing my theme.

Please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible. Remember to insert the link to your site.

Bye :)

Hi! i have a small problem. I use the logo on the menu bar like home button. But on mobile it doesn’t wok, so i haven’t any home button on mobile. Do you help me to set up the logo on mobile as home button? Thx

Hi,

thank you for purchasing my theme. Please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible. Remember to insert the link to your site.

Bye :)

Hi, I have been having trouble editing my website from the frontend editor/ visual composer option. It is just loading indefinitely. Also, I cannot seem to add elements. I need to edit my information under the “shop info” section of the bakery theme. Please assist on how to go about making this change. Thank you

Hi,

try to read this article: http://www.cleanthemes.net/visual-composer-and-wp-4-5/

For any problem please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.

Bye

hello, i cant get the posttype testimonials nor i get the shortcode to show the only thing i get is a widget for a single testiomonial that dont have anyu design, please help us. Thanks.

Hi,

thank you for purchasing my theme.

Please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible. Remember to insert the link to your site.

Bye :)

Luclem

Luclem Purchased

hi, thank you for this theme. My support is expired. I want just know: it is possible put sidebar in woocommerce defoult page? Or is just aviable a 4 column fixed page?

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.cleanthemes.net/pre-sales-questions/

I know that you have already purchased it but try ask this to my dedicated team.

Thanks and have a good day Bye

Hello! Many clientes are asking me if they can register an account even they don’t buy any product. Can I provide the registration page link? I can’t find it…

Could you help me? Thank you!

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.cleanthemes.net/pre-sales-questions/

Thanks and have a good day Bye

pukkaDE

pukkaDE Purchased

There are new Versions of Revolution Slider and Visual Bakery – will there be an update soon, due to Security Reasons? Many Websites got hit due to fatal security flaws inside Rev.Slide in the past. Would be good to be up-to-date with this plugin :)

Hi,

Don’t worry the current version is safe.

When there will be a warning version Envato will inform you how to update the plugin.

Bye

How can I set my own(custom) preloader icon ? Thank you

I recently contacted support for help…. I got asked a question, I replied and you guys never got back to me. The problem is still outstanding and you’ve gone and closed my ticket without sorting out the problem. Really not happy what so ever.

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