Discussion on Sweet Cake - WP Theme For Bakery Yogurt Chocolate & Coffee Shop

nicdark

nicdark supports this item

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629 comments found.

Hello there, I seem to have an issue with one aspect of this theme. On a computer browser it works just fine, however if I browse the site on my smartphone (chrome browser), I get the menu which will scroll down to a specific anchor section, let’s say #team_section, while it does the job, the menu stays open and the background is still blurry until you scroll all the way up to the menu button to close the menu.

Is there no way of making the menu automatically close when you click an option within the menu?

Hi,

thank you for purchasing my theme. Please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen.Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye :)

Mine doesn’t work at all. I just have the heart on the screen and never comes up. I contacted support and no answer

Hi,

support team responds in 24/48 hours from the opening of the ticket (on working days). Please, can you pass to me your ticket link ? in this way i can check the response time of my staff.

Have a good day Bye

Hi,

Perfect, 48 hours have not passed since the ticket was opened so you will soon receive your answer very soon.

Have a good day Bye

Hello,

I can’t see the store locator for theme and also I am looking for Multi vendor support and store locator.

Hi,

thanks for the interest.

To ensure a better service and give you a faster answer please contact us through this contact form -> http://support.cleanthemes.net/pre-sales-questions/

Thanks and have a good day Bye

Hi, thank You for nice theme, can you say me how do that section how in your demo site https://ctrlv.cz/HvcV

Hi,

thank you for purchasing my theme. Please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen.Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye :)

Hello, I have a quick question, Would I install this theme with all the pictures like the demo (picture, menus, content, text, all theme comes) and after run it can change with my own pictures and content ???

Hi,

thanks for the interest.

Yes sure if you buy the theme you can follow the video tutorial installation on the documentation for have your site as our demo in few easy steps.

If you have any problem please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen.Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Have a good day Bye

Your ticket support is not working fine. I have load the demo with “failed multimedia import” and the header is not showing as the demo web

Hello, after importing “waves” are not showing I have imported as the video published in your docs. SO how to fix it???????

Hi,

unfortunately i’am not a developer and i can’t help you on your problems here, the only way to get support is through the support forum.

We are getting a lot of tickets and for this reason I do not think there is any problem with the system.

However, which problems are you experiencing in the system ?

If you still have problems please send me your purchase code and user informations through this contact form -> http://support.cleanthemes.net/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.

Have a good day Bye :)

Hello .. Good evening. My theme is different from the theme I bought. Could you please help me?

I TRIED TO OPEN A TICKT BUT I CAN NOT GET ERROR ON THE PAGE

Hi,

unfortunately i’am not a developer and i can’t help you on your problems here, the only way to get support is through the support forum.

However, which problems are you experiencing in the system ?

If you still have problems please send me your purchase code and user informations through this contact form -> http://support.cleanthemes.net/support-registrationlogin-problem/ We will create or reset your account and you will be available to create your ticket without any problems.

Have a good day Bye :)

Hi friend, good evening, I need to solve my problem, please help me.

I bought a theme and it came different, I opened a call and so far no one answered.

Att

Hi Att,

yes sure! you can open a ticket on our support forum and my team will help you as soon as possible on all your problems.

Have a good day Bye

mikecobas

mikecobas Purchased

I have a problem with product variant, i installed the theme and i cant create product variants, just the spinner appeared, and if i delete the theme, i can create product variant can you help me??

Hi,

thank you for purchasing my theme. For any support please open a ticket here http://goo.gl/SnFPji the developer will be able to help you as soon as possible.

if you are not already registered you have to register by clicking on the “register” button at the top right of the screen.Thank make the login and click on “Open a ticket” on the menu, remember to fill all fields ( included the “forum” field where you have to select the theme that you have purchased )

Bye :)

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