552 Reviews

for Customer Support

I have purchased the licence for this product some weeks ago. Since then I tried to configure it for my purpose. I was amaze by the support as they were not always answered my questions but also really help with the solutions and providing code that will allow me to make the theme suitable to my scope.

Thanks SweetDate suppport (from lusien)! Great job!

SeventhQueen

Author response

Thank you very much for the great words. All the best

I needed to use the support service and it was great. Quick response. We immediately see that the people of SeventhQueen (Kieran) take this aspect very seriously. I recommend the purchase without hesitation

SeventhQueen

Author response

Thanks for sharing your experience, we totally appreciate it

for Other

“Well it is what it is… basic buddypress, wordpress and bbpress in a nice theme wrapping”... I get that!

But if you as a customer is looking for a dating app or a plugin, this is not the product you’re looking for. But if you’re looking for at great dating-theme the go ahead because it looks great.

SeventhQueen

Author response

Hi, SweetDate is a theme, not plugin or app and it gives you all the tools to start a successful dating site. There are lots of plugins to add extra functionality and customize it to match your needs. Thanks for the feedback and we are constantly improving our theme

for Customer Support

Wow, that's what I call awesome support.
I had a serious tech problem with the functioning of my site. Tried to find the solution for weeks on end. Then I asked support and you bet, after a thorough investigation and debugging, they solved it. Congrats and thanks.
Before I forget, the theme itself ... is also awesome. :-)

for Customer Support

I have to say, the customer support is awesome, i thinking about to extend for more 6 months, i open the ticket and is really faster replied and always in a nice way, all the problems they helped me.I tried other scripts and themes like belloo ( most terrible support ever and full of bugs ) , but i going to stick with this one! Great Job!!!

SeventhQueen

Author response

Thank you very much for sharing your great experience with our team. All the best

for Customer Support

Kieran, has been an amazing support in building my website. He was helpful, knowledgeable and quick to respond with a solution. Thank you Kieran for your great customer service!

for Design Quality

I love this theme. even thought i'm working so hard to make my date site, this site has too much quality. I love it

for Customizability

The only issue I have been having lately is trying to customize the log in wiget CSS. The preview version looks correct however after saving/publishing, the live version looks unchanged..

for Customizability

This is worst plugin. They really made it oo bad.

SeventhQueen

Author response

Hi, this is a theme, not a plugin and it is very easy to use and import content. I suggest to open a ticket on our dedicated support site if you have any questions https://seventhqueen.com/support/sweetdate Thanks

i am not able to install because some important file is missing

SeventhQueen

Author response

Hello, please register on our support site and post your ticket since I am sure this is not the case. You could be uploading the main files downloaded which is wrong. You need to extract the archive and use sweetdate.zip file found under WordPress folder. Please change your rating accordingly once you see it is not a problem. Thanks

for Documentation Quality

This product was challenging to use, after installing it, i sat staring at the screen and the documentation, trying to understand how to change landing page animation.

After 1 hour, I was still unable to understand this simple task. so i have given up on this theme.

SeventhQueen

Author response

Hello, the import should be very straightforward. Editing pages is done using included page builder, which ia a very to use tool. You should first open a ticket on our dedicated site if you have any questions. I hope you will reconsider this after talking with our staff. https://seventhqueen.com/support/sweetdate. Also we have KB section and video tutorial setup

for Feature Availability

Poor pruduct, not satisfaying

SeventhQueen

Author response

Hello, can you please let me know more details? Our product is strong and will work as advertised.

for Customer Support

Laura was EXCELLENT. I wasn't quite sure the problem, but she fixed it for me. Thank you Laura!!!

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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