Reviews for Sweet Tooth - A Delicious Theme for Cake Shops, Confectioneries, and Chocolateries

15 Reviews

for Bugs

One of the most bugget theme I've ever known.

Considering I have logo 1 & 2, after you set the logo 1, all good; but if you want to update the logo to 2, there is the big problem.
You will see the updated version on some pages (mostly woocommerce/no page builder pages) on homepage and other pages with page-buidler, you'll see the old logo.

In my case I had to rewrite the header.php and it's appropiate files through child-theme.

In my oppinion, this is a disaster, very dissapointed with the author, since I lost almost a full day debugging this, thought it's from cache/server/something else.

Elated-Themes

Author response

Hello,

We are deeply sorry for your disappointment with our theme. However we couldn't locate any of your support requests here in our forum https://elated.ticksy.com/ The best way to deal with this kind of problems is to talk to our trained agents that will provide assistance with any theme-related issue.

You should know that you don't need any coding knowledge to use our theme and whatever you've edited in template files can only harm default theme functionalities. For anything you wish to edit, there are detailed theme options and it's not necessary to modify template files.

It's also important to understand the difference between per page and global options (Elated Options), because per page options override global options, and if, for example, you have logo imported in Elated Options > Logo and you have some other imported to specific page, the one from page will override the one from theme options.

That said, please contact our support agents in the link mentioned above and ask for help regarding this matter. We are sure that you did something wrong in configuration of our theme and that it's easily solvable.

Best,

Elated Themes

for Design Quality

Elegant. The demo content make it gorgeous without effort.

for Bugs

I initially liked the theme but I soon find out that it's full of bugs, starting from the cart widget showing wrong amounts, not compatible with "essential" woocommerce plugins and the most important, almost NO SUPPORT.
It was a total loss of time and money.

Elated-Themes

Author response

Hello,

We located your ticket on our support forum and as we could see there is some conflict with third party plugin you are using. Please, note that we didn’t test all woocommerce plugin with our theme so we cannot confirm compatibility. But our trained support agents will investigate and try to help you. We could suggest to contact author of this plugin to check this, since author is familiar with their code.
For any doubt theme related our support team is on your service at https://elated.ticksy.com/
They will gladly help you to setup your site within our theme, or with any assistance you need using our theme options.
Really hope, once all this is solved you'll change this bad impression and kindly reconsider this bad rating. Thank you in advance.
Looking forward to hearing from you on ticksy.

Elated

for Design Quality

Excellent work, beautiful design, quality code and responsive team! 5

for Customer Support

I absolutely love the Envato Studio theme and their customer support. They always reply within 24 hrs and are very helpful and knowledgeable. I highly recommend them!

for Design Quality

Great theme, great design. Support is good too and quick.

for Design Quality

A Great Theme with sufficient features to run your own online shop for bakeries and sweet shops. It's beautifully made and most importantly the support is great.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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