We are so sorry for your experience and the time you spent setting it up, we provide full support to our customers and the feedback from the vast majority is that they are highly satisfied with the theme, they found it very easy to set up any pages with the theme and they are amazed with the drag and drop page builder included. Specially, just only fee $59 when you buy this theme, no more extra fee as you say.We think you've misunderstood or had a problems when you used this theme.
Also we couldn't find any history of your tickets on our support forum https://catanis.ticksy.com
We think it's fair to try to contact support staff first, for all the questions and help you need for setting up your site in our theme, before saying template is not really usable.
Please consider that the theme has been sold over 420 times and maintained healthy rating so far, and still getting sales everyday. Having pleased theme users is our priority. We hope this can be improved and you will change this bad impression you've got.
Looking forward to hearing from you on ticksy.
P.S: If you still don't want any help from us, you can ask for refund here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- and we will accept your refund request quickly!