5 comments found.
Hi 1. DO i have option to have deposit calculator and emi calculator ? can I customize and add fields to these forms. ?
2. I see many bad reviews, but i liked the theme.. I would like to know if its the still same product or you have rectified all the errors ?
Hello, thank you for contacting and for your interest in the theme!
To create the calculator forms you can use the Forminator plugin which comes with the theme. You can easily add all needed fields and calculate numeric user inputs using custom mathematical formulae. Here you can find more info about how to set the Calculations Field: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/ – please proceed to the section 4.3. Forminator Fields -> 4.3.11 Calculations Field
Sure, we always take into account all the remarks according the theme functionality and make sure themes are fully functional and support the latest stable versions of plugins. At the moment the theme is completely compatible with the latest WordPress and plugins versions and can be easily set up like our demo website using the one-click installer. You can find more info about the theme installation and setup here: https://docs.cmsmasters.net/how-to-install-swift-loan-theme/ and we also welcome you to contact our support team at https://cmsmasters.net/help-center/ if you need any assistance with the theme setup.
Thank you!
your theme has lot of issues and not appealing, thus i request you to refund my money and cancel my license. Thanks!
Hi, thanks for contacting!
We are upset to hear you have faced with the issues during theme setup process as the theme should function correctly and we haven’t received any issue reports for the Swift Loan theme lately. Perhaps something has gone wrong with the installation, can you please contact us via support system, so that we could take a look at your installation and help you with any issues? Please reach us at https://cmsmasters.net/support and our support agents will take care of your case. Yet if you decide that you would rather apply for a refund please note that questions concerning refunds are not processed through the comments on envato, you can file a request regarding refund using the form at https://themeforest.net/refund_requests/new
Thank you!
you guys rejected my refund request well that’s not expected at all. This theme is not useful for me, Can you please exchange this theme with your other theme with Cyberbank, i will be so grateful for you, as swift loan theme is not appealing. thanks!
Hi again! According to the envato refunds policy refunds can be provided when an item has a critical malfunctioning that cannot be fixed or it has a security vulnerability or it hasn’t been downloaded. We can also provide the 14-day easy refund but you have purchased the theme more than 1 month ago. Besides as we can see the Swift Loan theme is still installed and activated on your website and theme design is applied correctly. We haven’t had a possibility to assist you as we haven’t received any support requests from your current user account. We’re eager to help you get the best experience using the theme, just please describe the issues you faced, and our support team can always be reached at https://cmsmasters.net/support .
As for the theme exchange – please note that we can’t provide it as all our themes can be bought via Envato Market only as all the rights belong to this marketplace. Appreciate your understanding. In fact such situations are beyond our support policy but as an exception we can offer you the refund for Swift Loan theme after you provide the purchase code for the Cyberbank theme in the refund request. Hope this solution will be suitable for you. Please note that Cyberbank theme is based on the same framework but for the correct demo content importing we recommend you to make the fresh WordPress install.
Should you have any questions please feel free to contact our support team at https://cmsmasters.net/support/ – we’ll be happy to help you with the theme installation and setup.
Thank you!
The theme is nice but it has a bug that when you install the plugin CMSMasters Elementor Addon, it’s showing an error. I can’t setup the theme because of that. I already message the support and I’m waiting for a solution.
Hello, thank you for contacting!
Your request #71583 is answered at the moment, please check your Inbox and Spam folders. The issue you have is not theme-related, it is caused by the disabled zip module on the server and post_max_size value: https://prnt.sc/KJTgbV3KE7c1
Please contact your hosting provider in order to enable the module and increase the post_max_size value.
Should you have any other questions please feel free to contact our support team at https://cmsmasters.net/support/
Thank you!
I’m not able to have different forms on different services page. When I change a form on one page, it changes the form on all the other services page. How can I fix this?
Hello, thank you for contacting!
Service pages are created using the singular Open Service template that’s why when the form is edited the changes are applied to all services simultaneously. To have different forms there is a need to use different templates.
There are two solutions that we can recommend:
1.
– Duplicate the template (as an example, you can export it and import again changing the title to Open Service-2).
– Choose the form that should be used on this service.
– Use different locations for different templates (choose different services to be applied to).
2.
- Edit the service and add the needed form to the service content.
Personal assistance is provided via the tickets system – should you have any other questions please feel free to contact us at https://cmsmasters.net/support/ and our support agents will take care of the case.
Thank you!
I have used option 2. Thank you.
You are always welcome!:)
Great Work,Congratulations GLWS 
Thank you!
