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This theme is broken in wordpress 4.5, there is an error with the current version of visual composer plugin. Can you please test and update the theme with current versions of visual composer and other plugins?
Details of error: in the backend, when you click to edit a page, if you choose visual composer page builder the content area disappears, and cannot see or edit rows, etc. If you switch to classic mode, you can see the [vc] shortcodes around the content added. Also found this article which explains the issue, that would be resolved with a VC update to latest version: http://stackoverflow.com/questions/36605420/plugin-throwing-typeerror-after-wordpress-4-5-update
Please contact me via my profile contact form so we can speak more about this issue.
I know support has expired. But may be the answer is easy. After updating Sympathiqe the submenu disappeared. Has anyone an idea why?
Can you please provide me a link to your website so I can take a look at? This way I can come up with a fix for your issue.
I fixed the problem by installing version 1.9.4. In version 1.9.5 not only the submenu disappeared, but also the complete navigation for smartphones and smartpads. The website is: http://www.baecker-baier.de/
This is a temporary solution, I guess, but it works.
Anyway, if you`d like to fix it, I would gladly help you out, but you need to update the theme to v1.9.5.
Thanks for your answer. I will do it soon. But now in Germany it’s time to sleep
No rush! Take care!
I see there is restriction of controlling the number of item to display in portfolio page when is “With filter”. Is there any thought of changing that?
What do you mean? Setting the number of projects to show to -1 will display all your projects.
I mean if it is possible to have paging of my items (64 items/page) when the categories filters are activated. Because now it is possible only when the filters are off.
At this moment, that`s not an option.
Hi there, I’ve tried to update the Sympatique theme for two customers of mine because of WPbakery VC issue that crashes with the WP version 4.5. I’ve done so cause I saw you released a new version with the VC update in within that may resolve the issue. I’ve tried both via FTP and via Envato toolkit through my API key but the version of VC is still the incorrect one (now is 4.3 but it should be 4.11). Please note I got in contact also with the plugin programmer and still waiting for a reply.
I remain attentive to your response,
Thanks in advance,
The latest Sympathique theme version is 1.9.5. Once you update the theme, please go to Appearance->Install Plugins to update the plugins as well. For Visual Composer, you might need to firstly deactivate it before updating it from Appearance->Install Plugins.
Let me know how it goes!
Wow! It has wonderfully worked!! Thank you!
Now I got an issue with the menu because of theme update.
The page is set as homepage and once created the first menu line with custom links (href=# and name of the label) it does not drop down on hover to show what’s under that. Can you give me an adivce for that either?
Thank you in advance,
Please share with me a link to the website so I can take a look at.
The url where I find this problem is http://hq-webservices.com/it.
Thanks for your time,
Ok, Fabio. Thanks for the link. I took a look at the website and it seems that the links for the menu items are not properly built. They`re like just ”#” instead of having an ID assigned to, like ”#servizi”. Could you please check that in Appearance->Menus?
Hi thanks for your reply.
The Service actaully is a custom link so it is right the way it is. Label=Servizi hreaf=# this way the sub-menu should show up under that and servizi button becomes not clickable which is fine.
Futher investigation on this weekend have brought to light that on the mobile version the menu doesn’t show up at all. For what I can see after extensive search on the code is that there’s the #mainnav li class that has been overtaken by some other code (probably id). But I can’t find which one.
Have tried to see in the /sympathique/js/custom.js but nothing rings a bell to me.
If you can’t help with that is fine. I’ll probably restore a back up.
Thanks for your commitment,
Hi. I just updated the theme to the 1.9.5 version. The drop down/tier 2 level of my navigation is not showing. I have a drop down on the About page. The page is still there, just not showing. I’ve got it on the Menu I’ve created. My website is: childerscounselingservice.com – can you tell me if there is something I need to do to get the drop downs to show?
There`s a new version available, 22.214.171.124 which targets the exact issue you`re dealing with. After the update, things should get back to normal.
I want to have a direct link to the portfolio page in a certain category. Which is the correct URL?
Go to Portfolio->Portfolio Categories, hover a category and click on the View button: http://prntscr.com/b2d262
You should go straight to the page.
Excellent! Thank you one more time!
I try to change to move on Portfolio Item to the top of the listby changing the date (newest), but the portfolio item became first of the current page not first of the first page.
Example: I have 11 pages of portfolio items in admin. I want to move one portfolio item from page 5 to top of page 1 by changing the publishing date. I change the date to the newest of all the items and then the portfolio item moves to the top of the page 5.
How can I solve this?
What happenned with visual composer?
I use wp 4.5.2 but I can’t use visual composer? It’s blank….
You have to update the theme to the latest version, 126.96.36.199. It comes with the latest Visual Composer plugin version as well.
Once you update the theme, go to Appearance->Install Plugins to update the plugin too.
Things should be fine afterwards.
Is it possible to remane portfolio of the url?
Example url.com/portfolio/portfolio-item change to url.com/newword/portfolio-item
Sure. Open functions.php and locate:
'rewrite' => array('slug' => 'portfolio', 'with_front' => true)
Replace portfolio with newword.
Afterwards, you have to refresh the permalinks. Please go to Settings->Permalinks and click on Default. Save. Then click again on your custom structure and save again. That should do it!
Change succeed! Thank you!
Hi – since WP 4.5, (and I have the latest version of the theme), I’m not able anymore to update Rev.Slider and VisualComposer as if these updates weren’t pushed thought theme-update, as it wad the case in the past. Do you know how it works now ? Many Thx. Matthieu
The plugin updates are still pushed via a theme update. The latest version of the theme is 188.8.131.52 and comes with the pre-latest plugin versions which are working perfectly fine with Wp 4.5. The next theme update will certainly come up with the latest plugin versions.
Is it possible to include a “Pin it” button on hover for all the images in Masonry Media Grid?
There are a couple of plugins which could help you out with it:
Give them a go and let me know how it went!
Figured it out
Hello, Visual composer Row stretch Not working fine. if i want a row, with background, and the columns centered in the container 1150px i have to add two rows one within another.
You`re right. That`s how the system works: adding a row inside another row…the Row Stretch feature has been added in Visual Composer way after the theme was released so we were working with the tools that we had at that moment…
Anyway, we`re working on aligning the Visual Composer functionality to the theme so stay tuned for more in the next theme updates.
Hi. I have version 184.108.40.206 of the theme. The Visual Bakery plug-in came with it. How do I get an update from the version I have (220.127.116.11) to the most current plug-in? Do I need to renew support in order to get the update? Thank you for your help.
Plugin updates are made via theme updates. In other words, the next theme update will come up with the latest Visual Composer plugin version. You don`t have to renew support to get the update. You`ll be notified by email when the next theme update will be ready. It is planned for the end of this month.
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