77 comments found.
Dear Team,
Here is my requirement: I want to build a customized candle making website. That allows you to create your own candle from your choice of over 100 different fragrance oils.
Here are the requirements to fulfill:
1.Need to be able to order Candles that are customized ( 2/3 fragrances from predefined list)
2.Need to be able to reserve/change/cancel online reservations. 30 days reservation window from current date. Nothing further than 30 days. Advance payment for reservation 500/person.
3.Post Customer reviews 4. 4.Showcase my customized existed products avail to purchase if you want 5. Basically a shop with the regular functionalities like reservation, cart, checkout, thank you, orders page, profile page etc…
Exact Reference website: https://thecandlepour.com/ (shopify) The above site is a shopify website which is using a third party plugin. I need the same functionality in wordpress without purchasing a third party apps. Kindly suggest. We need this in urgency. I prefer to work with wordpress.
Thank you in Advance..
Any update on this. Very late response.
Hello, Kindly create a Support Ticket Via our Dedicated Support Portal ( https://creativedigitalhelp.freshdesk.com/support/tickets/new ) We apologize for not getting back to you sooner. Due to a high volume of support tickets and some of our agents being on holiday, we could not respond promptly. We understand the frustration this may have caused and assure you that we are working diligently to address the situation and provide the assistance you need. Thank you for your patience and understanding.
Hi There, I’m continuously tried to contact with you to support on my Website page and post. But no one replied me. I’ve already contacted three times and three ticket created. Can you please check my issue. Even I renewed my support
Hello, The issue has been fixed. Thanks
Hi There, Can I use this theme to multiple website?
Hello, A Single License can be used on Single Domain. If you want to use Tanda Theme in another Domain ( Website ) you need to purchase another license, Thanks
I am importing demo data but it gives error while fetching file data.xml
Hello, Thanks for choosing Tanda WordPress Theme. I apologise for the delay in response as our team was in holidays. Please create a Support Ticket via https://creativedigitalhelp.freshdesk.com/support/tickets/new or Whatsapp Support Our Support Agent will definitely help you, Thank You
Seems like the images have been moved. e.g. https://wordpressriverthemes.com/tanda-elem/wp-content/uploads/2022/03/4.jpg there is no image on this location. many images on home page and other pages also not found. I imported demo content and the images in demo content are no longer available. Please let me know where i can found them.
Thanks for choosing Tanda WordPress Theme. Updating the theme to the latest version will fix the issue, if you still need help create a Support Ticket via https://creativedigitalhelp.freshdesk.com/support/tickets/new Our Support Executive will definitely help you, Thank You
How do I change the blue color in the menu on mobile when you click on a item in the menu dropdown?
Hello, Thanks for choosing Tanda WordPress Theme. Please create a Support Ticket via https://creativedigitalhelp.freshdesk.com/support/tickets/new or Whatsapp Support Our Support Agent will definitely help you, Thank You
I have purchase this theme on 27 feb. so refund will be possible?
Hello, Thanks for choosing Tanda WordPress Theme. If you are facing any issues please feel free to contact our Customer Support, We are always happy to help you, If you still need a refund please check https://themeforest.net/page/customer_refund_policy Thank You
ok i will submit a ticket kindly look in to it.
Sure thing!
How to replace bg-gray within section of home-1? and generally I want to re-order those section and then changing their background, I knew how to change bg with editor but this is not working for elements with bg-gray
Hello, Please Create a Support Ticket Via Our Support Portal ( https://creativedigitalhelp.freshdesk.com/support/tickets/new ) . Our team will definitely help you, Thank You
There is no option to loas 4-6 themes for elementor. Check plz
Hello, Thanks for choosing Tanda WordPress theme. Please create a Support Ticket elaborating your issue using https://creativedigitalhelp.freshdesk.com/support/tickets/new Our Team will definitely help You, Thank You
Hi, I don’t receive the theme update notifications by email, can there be any problem with this? Thanks
Hello, Thanks for choosing Tanda WordPress Theme. Envato sends you mail for every theme update, Please check your account settings weather you have turned off email notifications, Thank You
I have notifications turned on and I still did not receive the notification of the latest update.
extremly poor support service, do not buy this theme guys. Ecommerce section is not working we have tried so many things on it.
Hello, Thanks for choosing Tanda WordPress Theme. Our Support Team went on a Vacation, We are back. We haven’t received any tickets mentioning bhaskarr17000 Please Create a Support Ticket and We will definitely help you or you can create a Refund Request, Thank You
Hello i am interested this theme, But i see some small bugs. Do you support this theme issues? Like disabling the breadcumbs https://prnt.sc/8JKUKzdB-moL
Disabling footer section https://prnt.sc/05KI6XTF829Q
https://prnt.sc/IZWjY_Bh7gSVAwaiting for your update
Hello, can you check my ticket and update it.
Hi, how long does it take to respond bro? I am desperately waiting
Hello, Our Team was in a Vaccation. We are back now, Please Update your Ticket, Thank You
When I try to add a page with the pricing columns, they page created a blog page in which shows sidebar.
I want to create a page without any side or blog. just a simple page with pricing columns.
Hello, Please Create a Support Ticket, Thank You
Why can we not change the footer color? I changed the color to everything else in the styling but the footer stays blue. Please help ASAP!!!! I submitted a ticket.
Hello, Thanks for your patience! Your ticket has been answered. Please Check, Thank You
Hi, I am going to ask you another question I have about your theme. How can I edit the sidebar of the It Management, Cybersecurity and It Consuktig pages? Thank you very much.
Hello, Please Create a Support Ticket Via Our Support Portal ( https://creativedigitalhelp.freshdesk.com/support/tickets/new ) . Our team will definitely help you, Thank You
Hi, I just bought your theme and it looks amazing. I have some questions that I hope you can help me to solve. How can I get a list of the fontawesome icon classes? the link you provide leads to the fontawesome homepage but I am not able to find the class of those icons, I mean the icons that start with flaticon- (for example flaticon-cyber-security-1 or flaticon-medal etc…). I have some more doubts but I will write them in another comment, thank you very much!
Hello, Please Create a Support Ticket Via Our Support Portal ( https://creativedigitalhelp.freshdesk.com/support/tickets/new ) . Our team will definitely help you, Thank You
Is there any way to remove “?” in FAQ section
Hello, I appolize for the delay in response Our Team has replied to your Support Ticker, Thank You
Is the theme fully support RTL???
Hello, I appolize for the delay in response, Unfortunately Tanda Theme Does not Support RTL, We will work on it and Update you, Thank You
Is the theme fully support RTL?
Hello, I appolize for the delay in response, Unfortunately Tanda Theme Does not Support RTL, We will work on it and Update you, Thank You
Hello I can not customize the color of my footer could you help me to do it
Hello, Please Create a Support Ticket Via Our Support Portal ( https://creativedigitalhelp.freshdesk.com/support/tickets/new ) . Our team will definitely help you, Thank You
Hi, the footer is fixed? is it possible to customize the sections? (I created a ticket five days ago but still haven’t received a response) Thanks
ANNOUNCEMENT:- Thanks for choosing Our WordPress Themes, Our Support Team is on Holiday for 10 Days, Sorry for the inconvenience, All your Support Tickets will responded on 23 May 2022. We have updated this info on our Profile, Thank You
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I uninstalled it. I would like to ask for a refund. The template is not customizable as described and I cannot solve my problem because the customer service is not responding
Hello, I appolize for the delay in Support Service, It was un-expected and we didn’t have backup Plans, I will take Full Responsibily for this Delay, I can understand you, So I am happy to issue you a Refund, Kindly create a Refund Request at https://themeforest.net/refund_requests/new .
PS: Our Support Agents Started to Work Again, Thank You
Ok, I have created a refund request
Hello, Refund Has been Provided, Thank You
