52 comments found.
Hi, Are there any update to change background color? I think it is important for the others too. it could be perfect to integrate this feature to theme.
Please check this https://tinyurl.com/mrxtsm5u
Hello, i have a presale question: Have you in plan in the near future added template Hover carousel? : https://demo.themetorium.net/html/tank/portfolio-hover-carousel.html
Because is it absolutely amazing and it deserve to be in wordpress too
Thanks in Advance
Hi,
Yes, we will add that very soon.
You can check this item https://themeforest.net/item/nui-portfolio-elementor-wordpress-theme/40791594
That element available for the Nui.
Thank You.
Hover Carousel element now available for Tank. https://webredox.net/demo/wp/tank/elementor/hover-carousel
Hello,
I installed the theme, and by using Tank Demo Importer, I imported Elementor with Woocommerce, but I have this error: Your theme (Tank) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
Am I missing something? Please advise.
Thank you
Please ignore that. New update will be available very soon.
Good afternoon. When you hover over the logo in the header of the site, the logo moves. How to remove this effect?
Hi,
Please disable custom cursor from the Tank Options.
Thank You.
Just checking to see if the option to change the dark background to a white or light gray is an option for this theme. Let me know.
Hi,
You can use only dark color style.
You can check our new item. https://themeforest.net/item/nui-portfolio-elementor-wordpress-theme/40791594
You can use any colors for the Nui.
Thank You.
Hi, new Elementor v.3.11.0 update is causing product image bug (second image overlapping “Add to cart” button and left side info. Also the Related product carousel is affected as well.
Issue was fixed after WooCommerce recent update
Glad to hear that.
First of all, thanks for a nice theme and great support.
If I may suggest a feature. An option to add “Load more” / Infinite scroll to Woocommerce shop and archive pages
Tried a few plugins, but could not get it to work. Maybe this would be a nice feature to add in future updates?
Hi, Thanks for your suggestion. We will check for that. Thank You.
Hello! Interested in your product but I have 1 question: Can you organize in the Portfolio carousel center each project, for example choosing to move your project 8 to 1st place?
Sorry, I am not sure about your question.
Please check the carousel demos. Available styles are showing there.
https://webredox.net/demo/wp/tank/elementor/carousel-center/ https://webredox.net/demo/wp/tank/elementor/carousel-overlay/ https://webredox.net/demo/wp/tank/elementor/fullscreen-slider/Imagine for the first one, carousel center you’d like to move “Fashion Week” project in number 1 place on the carousel, is it possible? (it’s the 3rd project here)
Or it’s listed per the upload date?
Sorry for the delay.
Drag & Drop post order option is available for the Portfolios.
Hi Support I love this fantastic theme. I’m just wondering if the last update was compatible with Wordpress 6.1? Many Thanks.
Hi,
Yes, it’s compatible with WordPress version 6.1.1
Thank You.
I can place the “play” button as in the “nui” theme when I put a video
Hello, the theme is very nice.
How can I remove the background of the theme? Remove noise and leave a full black color for the entire web
Hi,
Option available for disable noise effect.
Thank You.
I can place the “play” button as in the “nui” theme when I put a video
Please send me a screenshot for that section.
HI Just having this today ? Any ETA on a fix ?
Thanks
Sean
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with your theme, Tank.
An error of type E_ERROR was caused in line 236 of the file /home/u559160094/domains/seanelliottphotography.co.uk/public_html/wp-content/themes/tank/includes/ini/TankCreativePortfolioWordPressThemeBase.php. Error message: Uncaught Error: Attempt to modify property “response” on null in /home/u559160094/domains/seanelliottphotography.co.uk/public_html/wp-content/themes/tank/includes/ini/TankCreativePortfolioWordPressThemeBase.php:236
Hi,
That issue for the latest version of Metabox plugin. Try to use an old version of Metabox plugin. New update is coming very soon.
Thank You.
Hi,
Login via FTP/ cPanel. Go to the wp-content > plugins and delete the tank-plugin folder.
Login your admin panel and reinstall Tank Plugin.
Thank You.
thank you
1 – this site needs elementor + wp bakery working together or theres a version that use only elementor? Can I choose a version only for elementor pro? 2 – If I buy this item, theres a refund policy in case of some problem?
Hi,
You can use one of them.
Please check this https://themeforest.net/page/customer_refund_policy
Thank You.
OK. Thank You. If I choose to only use Elementor, will the site lose any detail or functionality or change in any way because I don’t use Wp Bakery?
Both versions have the same options and functionality. So nothing to worry about.
Hi, pre-purchase questions: 1) Can the ‘On Hover’ circle masked image be changed or eliminated? 2) Can the fonts be changed? 3) Can the Client / Year / Role / Website titles on a casestudy page be edited?
Thanks!
Hi,
1) Yes, you can change or disable that. 2) & 3) Yes.
Thank You.
Re: 3) Just to clarify 100% I intend can the Client title be changed to Service instead of Client?
You can change any text or images.
Hi team, I have bought the theme but I am not able to import the data correctly. It says there is no redux name “tank” in this wp installation. I have raised a support ticket but the team has not replied yet, can you take a look please?
Hi,
Send us your WP admin login details by using our item support form. Support team will help you within 5-6 hours.
Thank You.
Ok, so the demo content was finally imported. But now I am facing a different issue. The product-code gets automatically deactivated after 10-15 minutes. And now if I try to put the purchase code again, the page just refreshes. Please help!
Issue resolved. Thanks!
Hello,
I’m having a problem during the installation theme on wordpress. After activated the theme, the system is asking me the purchase code, but once pasted on the fill form, seems that doesn’t work, it still asking me the purchase code. Could you help me on this? Thank you in advance,
Alessio
Hi,
Before moving to the other domain/ Uninstall WordPress setup, you need to deactivate your purchase code from the About Tank option.
For now I reset your purchase code. You can use it again.
Thank You.
Ok it works now! Thank you
Hello! Beautiful site, i love it! So, i want modify the “post pagination” on the bottom of portfolio (single post page) but i can’t find the editor… please help me
Please check your mail.
Hello, Beautiful site in which i want to add captions to the tank image gallery. As a celebrity photographer i need to put name on the images ! Thanks for your answer. Best TT
Hi, Option not available but I will add that very soon. Thank You
Looking Forward to…That will be my next official website! Thanks
Just an image title like this way https://webredox.net/demo/wp/tank/elementor/portfolio-grid-creative2/ ?
More inside the gallery like this…https://webredox.net/demo/wp/tank/elementor/portfolio/red-package/ for example
When you scroll down and click on the view thumbnail and entering a gallery. I don’t know if i’m clear but i can not send you a screenshot.
Go to the plugins option and update Tank Plugin.
Edit that gallery and check there are new options for the title and caption.
Hello webredox are you free for a WordPress Customization Services? i would like to hire you…
It’s before the end of the month
Thanks for asking. Don’t mind, I don’t do any custom work. It’s little hard to manage time for custom work. I hope you understand.
Hello i buy two licenses but cannot activate it at the same time.
Can you help me?
Thanks
TT.
Hi,
Send me both purchase code by using our item support form.
Thank You.
I have another issue that the Tank Options for any reason on my dashboard doesn’t appear. Thanks for your return. TT
Please make sure you activate your purchase code from the About Tank option also activate Redux framework plugin.
I have the confirmation of my purchase but i still have just one purchase code…under the tank theme download
Please check your purchase history. I think you purchased 6 month extended support.
Tank – Creative Portfolio WordPress Theme Regular License License Support Expiry Date: Thursday, August 17, 2023 that’s just a 6 month extended support?
Send me blank mail by using our item support form. Then I can check your purchase history.
Also try to contact with Envato support team. They can give you complete details.
Hello can we have more that 4 columns on the Grid Classic or Grid Modern ? Like for example on the Grid Mixed Column a Layout 6-5? Thanks for answering me TT.
Hello I still can not get the caption on the lightbox gallery can you hemp me please thanks!
Hi,
More columns not available right now.
Please make sure you are using latest version of Tank Plugin. Go to the plugins option and check for update.
Also check this https://www.awesomescreenshot.com/image/31893575?key=4a0e081440bfaf6aea7afc260824cb03
Thank You.
Thanks I update the latest version of Tank Plugin but what if i dpon’t want tu use Elementor? and do i have to buy WP Bakery builder with your site or not?
That option only available for the Elementor version. Which version of the theme are you using?
No, you don’t need to purchase WPBakery plugin.
I am using the Version: 2.7.1, i can use Elementor but i don’t want to use the pro version…Thanks
You can deactivate EL Pro plugin.
Good Evening, can you help me to put captions on images, i don’t know where to put the name so that it appears on the images. Thanks for your answer TT
Thanks for your reply but what if i don’t want tu use elementor can i put captions on images via WP Bakery?
Please use WPBakery “Tank Image” element. Same option available there.
I got it WPBakery “Tank Image” element but still doesn’t work inside a lightbox gallery? Like in a modern grid?
Please confirm me those elements name and page builder name.
Can I change the black background easily to another dark color?
Hi,
Right now option not available. But I will add that soon.
Thank You.
New update available .