A million Thanks to "The Mazine" on their INCREDIBLE support after the sale.
While I have purchased many products from the Envato Market in the past (primarily After Effects Projects), the support given by this Author has been unparalleled! Their response time to my issue was almost immediate and continued until resolved. I must mention my issue was a need for technical assistance and not an issue with the Theme itself which is working beautifully.
The theme is all that anyone needs, it's elegant and professional, unfortunately, the downside is the functionality of the admin. Creating new pages and editing things such as headers is near impossible. Updating the theme is not a simple task either. We have been asking for support, and even though the developer has been in and says he has fixed the problems, they still remain the same.
This is the difference between a brilliant theme and just another average theme.
We have been working on and off with this project for 8 months, and it just isn't professional enough with the way we can't change every visual aspect of the theme.
Terrific service from the team, particularly Foqrul. I found him to be extremely responsive and helped me resolve issues i was running into with my server during installation of this template. I would highly recommend this product and the support team behind it.
Problem resolved…TheMazine team was quick to respond and very helpful in diagnostics for the problem from there side. Its mostly a caching problem…Godaddy purged the cache on there hosting platform and it started to work fine. Advise to install a cache loading plugin to mitigate the problem.