Reviews for Töbel - Modern Furniture Store

Reviews for Töbel - Modern Furniture Store

Cart 806 sales
Well Documented

12 Reviews

for Customer Support

I am extremely satisfied with the support provided by the team at Töbel - Modern Furniture Store by Elated-Themes. They went above and beyond to assist me with my questions and concerns. The level of support I received was truly exceptional.

The support team was not only prompt in their responses but also very thorough in addressing all of my inquiries. They demonstrated a deep understanding of the theme and its features, making it easy for me to navigate and customize my website.

I greatly appreciate the dedication and professionalism of the support staff. Their quick and informative responses made my experience with Töbel - Modern Furniture Store an absolute pleasure. It's reassuring to know that I can rely on their assistance whenever I need it.

Thank you, Elated-Themes support, for your outstanding service. You've earned my trust and a well-deserved 5-star rating. I highly recommend Töbel - Modern Furniture Store and its exceptional support team to anyone in need of a modern and stylish furniture store theme.

for Design Quality

Awesome theme, highly customizable, and easy to use. And I love the design!

Lots of Bugs, Specially Product Featured Image not working properly

Author response

Hi there,

We are sorry to hear this but it is also important to note that our theme undergoes rigorous testing on Envato Market prior to release. As part of our procedure, when a bug is reported, a thorough investigation is conducted to ascertain its cause and its specific occurrence on your end.

Our approach is structured to ensure accurate identification of theme-related issues and to provide effective solutions.

You can read more about the refund policy here but we kindly request that you sign up and submit a ticket through our Help Center. Our dedicated support team will then initiate a comprehensive investigation into the matter, since we could not locate any request from your end at the moment.

Best,
Elated

for Other

It's terrible. Don't buy this!

Author response

Hello,

We are sorry to hear that you've got this impression.

We do believe that the theme is well documented, and we do understand that it might be confusing at first but you can find our theme's documentation here as well as many great articles, and video tutorials that might help you on the way developing your website.

You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article - How To Submit A Ticket.
We hope that you'll reconsider your rating afterwards.

Best,
Elated

for Other

if I can, I want to be reimbursed..

The theme is nice but elementor doesn't have all the coolest features, i paid 75 $ and would have to pay another 49 $ a year to get Qi addons. The support responds but with a long time

do you refund me?

Author response

Hi there,

We are sorry that you've got this impression.
Please note that it is well stated on our ThemeForest page for this theme, that our theme comes with a free Elementor version and it was never indicated differently.
This theme has full compatibility with the Elementor page builder and with this plugin you can achieve everything you see on our live demo.

The Qi Addons for Elementor is not included in the Tobel theme but you can download the free version here. You don't need to purshase the premium version.

We located your ticket and we can see that your request has been updated with an answer, so please check the ticket status now and continue the conversation at Help Center. We do hope that this will be resolved and that you will reconsider your rating.

Best,
Elated

for Customer Support

excellent support from the team, they respond in a timely manner and the design and functionality is very good.

for Flexibility

Beautiful and so easy to use. Customer support is quickly available and most any question you might have is already well documented in text and video. This theme sets the standard.

for Customer Support

We had some questions about this theme and the support team answered them quick and correct. Great service! Thank you :-)

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