Reviews for TechDesk - Responsive Knowledge Base/FAQ Theme

Reviews for TechDesk - Responsive Knowledge Base/FAQ Theme

4.36 (28 ratings) 4.36 stars
Cart 539 sales
Well Documented Envato Checkmark

28 Reviews

for Customer Support

Techdesk is wonderful, very much customisation possibilities. But the best part was the support so far. He helped very fast and uncomplicated and fixed the whole thing!
Big thanks and props, good support is just gold!
J

Author response

Thanks a lot :)

for Code Quality

Poor design, especially links which are in the same color as text. To customise you need to dig down in CSS. Don't recommend.

Author response

Hi.

Thanks for your comment.

Links color (for single posts) you can change via theme options. Go to "Appearance ->TechDesk Options -> Styling Settings -> Content Links Color".

If you want to change texts on homepage just add Custom CSS:

.widget {
color: your_color;
}

or for links:

.widget a {
color: your_color !important;
}

Kind Regards.
Andrew.

for Design Quality

simpel and clear configuration, nice design, everything works fine

Author response

Thanks a lot. :)

for Design Quality

Ich hatte vor einigen Wochen bereits bewertet, worauf der Autor geantwortet hat. Zwei Fehler sind nicht existent, das lag an mir selbst.
Am 08.12.17 habe ich aber eine längere Mail mit den meisten Punkten geschrieben worauf ich leider keine Antwort erhalten habe.
Deswegen hier nochmal kurz zum größten Problem: Die google-Schriften lassen sich nicht nutzen wegen mixed-content. Die Schriften sind als http eingebunden, nicht als https bzw. \\ wie es sein sollte.
Wäre schön wenn hier ein Update kommen würde, danke.

Author response

Hi.

Your previous letter (which was sended me into spam directory) I saw, but 80% or more all questions were about design - theme hasn't thin options as you want. You wanted to change everything - it's not possible. You should to ask freelancers for customizing the theme as you want.

now about google fonts and https: you should to change a line in your functions.php file.

go to line 738 and remove "http:". your new line must be looks as

echo '';

------------------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------------
your letter from 08.12.17
------------------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------------

Der Body-Font (Size + Font-Face) kann nicht separat eingestellt werden.
- yes, you are right.

Die vorhandenen Optionen beziehen sich nur auf den Header sowie weitere Unterpunkte.
- yes, you can only font styles for headings

Google-Fonts werden NICHT geladen.
=> Mixed Content - kein https
- you should use solution which I will write below

Bei Standard-Widgets wie recent-post, last-post, etc. kann keine Background-Color eingestellt werden
- not, you are wrong. Go to "Appearance -> TechDesk Options -> Widget Settings -> Widget Background Color" (at first set Widget Block Hover to "enable")

Bei den Widget-Settings kann keine Schriftart und kein "text-transform" eingestellt werden
- Yes, especially if you are talking about standard widgets. But you can use "Text" widget in HTML mode for formatting some text information.

Text-Widget: Aufzählungen werden nicht als solche dargestellt. Der Absatz und das Aufzählungszeichen werden ignoriert.
- show me example on your site where lists not working

Textgröße für Widget-Inhalte nicht anpassbar
"fa fa-pencil" kann nicht geändert werden
- yes, you are right (you should to ask freelancers)

Nur eine FAQ möglich
- yes, because this is dependends from slug for custom post type. plugin not supported more one custom post type for FAQ.

Das ist sehr schlecht, ich habe mir jetzt über Beiträge eigene FAQ-Bereiche aufgebaut mit Shortcodes.
- don't quite understand you

Shortcodes lassen sich im Widget-Editor nicht aufrufen (Plugin: Shortcodes Ultimate)
- theme was not tested with "Shortcodes Ultimate", now you are saying about third-party plugin

Wo kann die Textlänge für Kategorie-Überschriften eingestellt werden?
- by default this is not possible

Öffentliche Texte sollten änderbar sein.
Beispiel: "Search The Knowledge Base", Previous-Post, Next-Post.
Dafür muss ich jetzt ein anderes Plugin nutzen
- what do you mean? I I understand you correctly to try to use "Loco Translate" plugin

Wo kann ich "Breadcrumb" abstellen?
(ich suche noch ...)
- by default theme hasn't this option but you can add custom CSS code:

.entry-breadcrumb {
display: none;
}

Geänderte TechDesk-Options werden teilweise erst nach langer Wartezeit angezeigt.
(Timeout / Cache)
- I don't understand about you are saying. Are you useing some cache plugins?

Rahmen (padding) der Widgets nicht einstellbar.
- please clarify

Auch fehlt die Menge der Zeichen im Widget-Title
- please clarify

for Customer Support

if you are looking for :

- Sleek and modern design,
- Thumb up graded support

This theme is for you.

by BŞ - Turkey 5 years ago

for Flexibility

by VU - Nigeria 5 years ago

for Flexibility

by NF - United States 6 years ago

for Code Quality

by SM - United States 6 years ago

for Customer Support

by NF 7 years ago

for Code Quality

by AM - Spain 7 years ago

by RM 7 years ago

for Design Quality

by SD 7 years ago

for Bugs

by TS - Germany 7 years ago

by AM - United Kingdom 7 years ago

for Code Quality

by BS - United States 7 years ago

for Feature Availability

by JG - United States 7 years ago

for Customizability

by SC - United States 7 years ago

for Design Quality

by AI - Indonesia 7 years ago

by JR - United States 7 years ago

by
by
by
by
by
by