28 comments found.
Just bought the theme and while importing the demo home 03, we face an issue with the main nav menu as it doesn’t load and elementor is also not working, not even in safe mode.
Please contact our support team here: https://support.rrdevs.net/
Our support team will fix your issue. Please make sure to share your WordPress login details, including the URL, username, and password.
I am not able to import the demo data in wordpress site on hostinger. No pages are visible. I want to use demo pages and update them to create my website. Please support. Its URGENT.
Please create support ticket our team will be help you.
Does this theme work seamlessly with Elementor Pro in addition to the basic version of Elementor and is it compatible with Elementor’s container functionality?
Yes, It’s working with Elementor Pro
Good day Does the theme work normally with elementor, and how does technical support respond quickly and help?
Hello Sir, Yes, this theme is work with elementor. For Live Chat you can visit https://support.rrdevs.net/live-chat/ Thank you so much
i need help for import demo
Hello Sir, Please contact with our support: https://support.rrdevs.net/ They will help you to import demo data. Thanks
When I try to install the demo, I get a 500 error
Hello Sir, We already reply on your ticket. Please share with us your login info we will import demo data on your server. Thanks
The problem was solved when I set the hosting’s php version to 7.4. If someone else has this problem, they can try it. Thanks to rrdevs for her help.
You are most welcome
beautiful ❤️
Thank You So Much
Import of demo is not done properly. Every time it shows 500 server error. Styles are not coming properly
Please contract our support we will fix this shortly.
I bought a theme and it doesnt work properly, I have been trying to get intouch with support but they went silent, if it cant be resolved can I get a refund
We will check your message and fix this one asap
Hi. I wondered what pluggin does the template use for sliders. Thanks
It’s our custom built elementor widgets.
I´m interesting on buy the theme, but the preview doesn´t works now, I don´t know why? it worked fine two days ago. Do you expect get it online soon? Thanks
live preview doesn´t work since 3 days ago
there is a problem about the ssl. I’ve fixed this one now and i think now you can see this one.
Estimados, una consulta, como hago para cambiar los textos que están en ingles a español? mi pagina es en español, pero cuando entran al blog, en la parte lateral en vez de decir “Entradas recientes” dice en ingles “Recent Posts” y ya busque donde cambiarlo y no encuentro. Su ayuda me servirá mucho. Gracias
If you have any problem please contact our support at rubelmah55@gmail.com
sticky menu does not appear when importing
Hello there, please contract our support at rubelmah55@gmail.com and send us your website login access
Hi, this theme can match wordpress version 6.0? Also, have sticky menu?
yes it’s match wp 6.0 and if you need sticky menu I will help you.
demo import failed, manual import make individual pages not complete solution
hello there, please send me your website url and login details using my support email at rubelmah55@gmail.com
Hay alguna manera de agregarle un catalogo de productos?
please contact our support email at rubelmah55@gmail.com
No leí los comentarios y ese es mi primer error, lastimosamente para mi ya compre el tema y a la hora de instalarlo me sale el erro 500, que indica que el tema esta dañado, ahora cuando voy a editarlo se duplica el menú, ya te envie correo, por favor responde, o mejor devuelme mi dinero. el sitio publicado es grupoacasietecisneros.com
Please contract with our support email. Thanks
Hello!! Your demos themes have bugs…
Notice: Function register_block_script_handle was called incorrectly. The asset file for the “editorScript” defined in “contact-form-7/contact-form-selector” block definition is missing. Please see Debugging in WordPress for more information. (This message was added in version 5.5.0.) in /home/rrdexfun/public_html/demos/wp/techex/wp-includes/functions.php on line 5835
Thanks for your notice. this one fixed.
recién eh comprado este template pero al momento de instalarlo, me salen errores, sobre los archivos comprimidos.
Please share your website URL and login access using our support email at rubelmah55@gmail.com
Hi, i buy this theme, but the main menu up the page is keep duplicating also cannot apply Home pages 3 or 4, please i need support, my portal url : https://premiumcategory.com.sa/ , and is their any support portal for this theme support team to contact directly ?
Hello there, please contact using your website login access at rubelmah55@gmail.com
purchased today. cannot submit support ticket. get error” Apologize! No purchase found with the provided key!
but it is my key and it is your theme….
Simple issue on mobile the LOGO is super small and it does not change size when I slide the max width for mobile to max. logo does nothing with that slider. Where else can I make the MOBILE LOGO bigger?
please send me your login url and login access using our suppor email rubelmah55@gmail.com