Discussion on Tectxon - Industry & Factory WordPress Theme

Discussion on Tectxon - Industry & Factory WordPress Theme

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49 comments found.

Hello, Slider revolution is not working without wp-admin login and when we try to update plugin they ask for purchase code and when we used purchase code then error occurs invalid purchase code.

Can you please help us?

Hello,

Please contact us via our official support system at https://support.preyantechnosys.com/ so our team member will help you on this.

Thanks, Mark

Hello,

I am interested in Fabli, I checked Tectxon Theme too which has a unique Search Results for strong results.

May I ask you if this unique search is available in Fabli theme too ?

Thank you

Hello,

Glad to hear you like our theme. Yes, our fablio WordPress theme has the same result as this theme. If you want to show demo then please contact us via our official support system at https://support.themetechmount.com/

Thanks, Mark

Hello,

I’m using Tectxon version: 3.1 and Tectxon Child theme Version: 0.1 on https://event.damasec.com/ .

How to update the theme? 1) Should I download the new version of the main theme and just upload it jere /wp-admin/themes.php? And the same for the Child theme if any new version?

Please advise.

Hello,

The theme update process is handled by the Envato Market Plugin plugin. Just set this plugin in your site and follow the steps as described in the Envato Market WordPress plugin page. https://envato.com/market-plugin/

Theme update didn’t override the child theme and we didn’t provide an update for the child theme. Can you please contact us via our official support system at https://support.themetechmount.com/ so our team will help you on your any issue.

Thanks, Mark

Thanks Mark i will use your support page!

sorry, I figured it out.

Hello,

Glad to hear you found a solution for it. Feel free to contact us via our official support system at http://support.themetechmount.com/ if any query.

Thanks, Mark

not configurable sidebar for WooCommerce. full width trench without side panel.

Hello,

Glad to hear you found a solution for it. Feel free to contact us via our official support system at http://support.themetechmount.com/ if any query.

Thanks, Mark

Hi, when do you expect to make the theme compatible with WP 5.6.1? The current theme’s version is not working when I try to save any post type. Regards

Hello,

Our theme is already compatible with the latest version of WordPress. For Post not save in your site issue we need to check it so please contact us via via our official support system at http://support.themetechmount.com/ and send us your site URL with admin credential in support ticket so we can check it and guide you accordingly.

Thanks, Mark

Hello. I discovered that the logo is designated as an “H1” and it’s causing problems for my SEO. I was trying to go through the theme files so I can at least change it to an H3 or H4, but I cannot figure out what theme file controls this. Is there any way you can direct me to the correct CSS file please?

Hello,

We already provide an option for changing Logo Tag for SEO in our theme options but it will set H1 tag everywhere or  H1 for home, SPAN on other pages. There is no direct option available to change the H1 tag on the homepage. But we can change it by using child theme so please contact us via our official support system at http://support.themetechmount.com/ so our team will help you on this.

Thanks, Alex

Thank you. I will reach out.

Hello,

Glad to hear it helps. Feel free to contact us via our official support system at http://support.themetechmount.com/ if any query.

Thanks, Alex

Hello, any update coming with WP Bakery updated to 6.4.1 to correct vulnerabilities ? Thanks

Hello,

Yes, this plugin update available and we are going to update this plugin in our next theme update. But we are ready to send you latest version of this plugin please contact us via our official support system at http://support.themetechmount.com/

Thanks, Alex

the demo version of the site isn’t working, could you check it please. I was thinking to buy

Hello,

Thanks for taking interest in our theme. Our server is down for some time. Now our demo site working perfectly. Please check it now. If any pre sale query than please contact us via our official support system at http://support.themetechmount.com/

Thanks, Alex

Your theme is awesome! Really! It is very clean and can be customized to a high level. I just need to report a tiny bug. I have many team members line details and I am adding them through the theme’s Team Member Settings. In the Line Details section, after I add a new line, the system doesn’t let me select an icon for that line. In order to achieve that is to add a line, save the settings, refresh the page and then I can select an icon. It is very annoying and time consuming since I have to enter many line details for my members. Regards.

Hello,

Glad to hear you like our theme. Thanks for pointing this issue. We solve this issue in our theme so it will also solve in our next theme update. But we are ready to solve this issue in your site now. Please contact us via our official support system at http://support.themetechmount.com/ so our team member send you that file.

Thanks, Alex

No need. I managed to add the icons after many clicks. I noticed that the elements Tours and Tabs are not available through the WPBakery Builder (https://tectxon.themetechmount.com/element/#1477730342405-169b0f4c-03ca). I really need them to create a few pages and the WP ones are not so cool as yours. What should I do to?

Hello,

Please contact us via our official support system at http://support.themetechmount.com/ so our team member will help you on this.

Thanks, Alex

Hello, does the WP Bakery offer a ‘hide on mobile’ or ‘hide on desktop’ feature? If not, is there a good workaround? I want some elements to not show on mobile but don’t know how to hide it. Thank you.

Nevermind. I found it- thank you.

Hello,

Glad to hear you found a solution for it. Feel free to contact via our official support system at http://support.themetechmount.com/ if any query.

Thanks, Alex

Hi, I would be interested in purchasing, are there operating experiences with polylang? thanks!

Hello,

Thanks for taking interest in our theme. Yes, Our theme working perfectly with polylang multilingual plugin. Also we are ready to help you if you get any problem just contact via our official support system at http://support.themetechmount.com/ so our team member will help on your any issue.

Thanks, Alex

Hello, is it possible to display the basket icon on mobile devices please? Many thanks.

Hello,

We hide cart icon in responsive device. There is no direct option available for display it but we can display it by custom css code. We need to check your site header so please contact us via our official support system at http://support.themetechmount.com/ and send us your site URl so our team member will help you on this.

Thanks, Alex

Thanks very much for your reply, we have added a link to the main menu instead. Thanks again.

Hello,

Glad to hear it helps. Feel free to open new ticket in our official support system at http://support.themetechmount.com/ if you have any question.

Thanks, Alex

good day, i just bought the theme, and did the demo import, but it doesnt import the products which are displayed on your demo site? how can i do this?

Hello,

We created shop page in our demo site using WooCommerce plugin. This plugin not included with our theme because these is free plugin and easily available from market. So just install this plugin in your site and than start to add products. https://wordpress.org/plugins/woocommerce/

f you get any problem than contact us via our official support system at http://support.themetechmount.com/ so our team member help on this.

Thanks, Alex

Hello. First Footer/First widget area- The font awesome icon is not displaying for me. Below is the content inside the ‘enhanced text’ widget. Could you help me figure out where the coding is wrong? Steve Churon (404) 895-0612[/tm-servicebox]

Phone: (770) 522-7568

website: http://q1r.045.myftpupload.com/

Hello,

We need to check your settings. So please contact us on our official support system at http://support.themetechmount.com/ and send us your site wp-admin login details so we can check it and guide you accordingly.

Thanks, Alex

Hello there!

I try to install the classic’s demo content, but the system always reports an error when starting the post import part, and stop.

I repeated the process three more times, but it doesn’t work.

So, I will need to adjust the menu (one page) that came unconfigured. Same with the slider (which was not set correctly) and the page footer that was not set when I tried to import the demo data.

I would like to show the site structure to my client exactly how it is available on one page on your site.

Could you help me with this?

Thank you.

Hu Alex! Done =)

I install demo content again, and works. Allrignt =)

Hello,

Glad to hear you found solution for it. If you have any issue than please contact us via our official support system at http://support.themetechmount.com/ so our team will guide you on this.

If you like our theme and service than we recommend you to rate us theme. Your comments will help other buyers decide about the theme quality. Here are steps:

http://tectxon.themetechmount.com/introimages/themetechmount-rating-tectxon.jpg

Thanks, Alex

A cluster of bugs. Every day a new bug ad. I am using more than 10 themes but no one work like this.

Hello,

We just proceed your refund request. Also can you please send us error details which you get in your site on our official support system at http://support.themetechmount.com/ so we can check it on our theme development server and if we find any bug than we can solve it in our theme.

Thanks, Alex

Don’t tell a lie you are not accepting my refund request. I have tried to submit bugs report but getting error on submitting. Just accept the refund request and return my amount.

Hello,

Sorry for all trouble. We checked and found that your refund request link close now. So can you please request refund again from your account. So accept it now.

Thanks, Alex

Hi, Could you please help solve the problem of search bar, and yes i have created ticket, It say access denied..

Hello,

Thanks for contacting us. If you are getting issue with support system than please send us your site URL with wp-admin login on our Email themetechmount@gmail.com And also please describe your issue with some screenshots so we can guide you accordingly.

Thanks, Alex

hello,

is there a way to add custom icons in themetechMount Service Box wpbakery module ?

Hello,

Sorry, It is not possible to add new icon to icon picker. This section has fixed icons so we cannot add library or new icon in the dropdown directly. But we can set the icon via custom CSS code easily. We are ready to add your some custom icons in Icon picker. Please Contact us via our official support system at http://support.themetechmount.com/ so our team member will guide you more on this.

Thanks, Alex

hi, have write a ticket

Hello,

We just reply you in your ticket and ask for some details. So please reply at there.

Thanks, Alex

hello , is this theme supported or compatible multi lang ? like WPML or Polylang

Hello,

Thanks for asking. Yes, Our theme is officially WPML approve. You can check demo here http://tectxon.compatibility.wpml.org You can also contact us via our official support system at http://support.themetechmount.com/ if any query so our team member will guide you.

Thanks, Alex

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