Alkaweb

Alkaweb supports this item

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133 comments found.

I am unable to upload my zip file to wordpress. I did purchase the Elegant Tee awhile back and I am just now getting around to using WordPress.

Not sure what I did to my Shop…but it is not working properly. UGH!

Hello,

Please email me at help[at]2f-design.fr so I can send you the files ;)

I am unable to email you at this address “help[at]2f-design.fr”

Here is my email for the newest version of Visual Composer. Not sure where to send you through the profile page.

Done ;)

2F

Thank you!!! I’ve got installed.

how to activate visual composer ?

Hello,

You can’t and you don’t it in order to make it work. We only have one license for all our customers.

Best regards

2F

Hi, I have some troubles with this theme. I updated my wordpress site to the latest version, but I can’t update some plugins coming with your theme. There is a chance that you time to upgrade this theme, including plugins updates?

Thank You

Hello,

Can you email me at help[at]2f-design.fr, I’ll send you these updates ;)

2F

Hi,

Im unable to get the xml to import it comes up with lots of errors saying failed to import each item?

Thanks

Hello,

Can you please open a ticket at https://alkaweb.ticksy.com/ and send me some screenshots so I can have a closer look on it.

Keep me posted,

2F

Hi Did you get my message? opened a support ticket as requested but not heard anything best wishes

On it ;)

2F

Hi guys, i need the update for WPBakery Visual Composer.. here’s my eMail: webmaster@mcamriswil.ch – thanks for your help!

Hello there,

Please open a ticket on our helpdesk at https://alkaweb.ticksy.com/ so we can send you the update.

Best regards

2F

Do you want the header navigation to be fixed on scroll is juste not working ? any clue please ?

Hello,

I don’t understand your question here. May you please rephrase.

Also, make sure you have the latest release please and if there is an issue. What’s actually not working?

i’m talking about the “fixed navigation header” feature, i have this feature checked in the theme panel but not working, i have the latest release, thank you.

Can you please open a new ticket here: https://alkaweb.ticksy.com/ so we can have a closer look on it. We’d need an URL with WP access to give you more details.

Best regards

2F

Have you tested the theme against Wordpress 4.7? Is it compatible with it or are you going to update it to make it compatible?

Thanks in advance.

Hello,

It should work right away :)

if you have any issue with that update you go post it here but you shouldn’t have any.

Best regards

2F

HI, Book a Tee Time feature is available in this theme? some thing like this: https://www.searanchgolf.com/tee-times

Hello,

No sorry, you’ll need to use a third-party plugin for this ;)

Best regards

2F

Can you suggest few 3rd party plugins for me please?

Hello,

Sorry I did not tested any so I don’t want to mislead you on this.

Best regards

2F

niineee

niineee Purchased

Where can I enter the Google Maps API key?

Hello,

Here you go: https://alkaweb.ticksy.com/article/4227/https://alkaweb.ticksy.com/article/4227/

Let us know if you need more details :)

2F

niineee

niineee Purchased

I discovered that I have the 2.0.3 version or not the most recent. Themeforest does not give the latest version.

Hello,

You can download any new update from your Themeforest Downloads Page ;)

Also, it’s always available from: https://woffice.io/updater/

2F

Klopez

Klopez Purchased

Hello, I love the them! I have one question though—- can you tell me how to get rid of the opacity on the background of the navigation bar? The lettering is white so I need a dark background for dropdowns !

Hello,

Yes, we can give it a go, just open a new ticket at https://alkaweb.ticksy.com/ so we can have a closer look on that ;)

2F

sorrry but I couldn’t find the demo xml file in the folder. May I ask where exactly the demo file is? Thank you

Hello,

I replied to your ticket yesterday ;)

François

Hi, I’m having trouble uploading to Wordpress… I downloaded the Wordpress files only and it doesn’t have the same look/ functionality when I upload to WP. Not sure if all the CSS files aren’t fully registering?

Hello,

I have just seen your ticket, I’m looking right into it now.

Kind regards

François

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