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I am unable to upload my zip file to wordpress. I did purchase the Elegant Tee awhile back and I am just now getting around to using WordPress.
Please make sure you have installed the Wordpress theme : tee.zip and not the main package.
That is what I have been trying to do. Wordpress.org will not let me do this. I have read on their forum that Themeforest has some issues and to contact them.
Sorry I have no clue but I don’t think it’s related to Themeforest, as it’s not “said” from our files. What’s the error ?
I finally was able to get it to upload. I am also finally learning WordPress and I am liking this! I did notice that the Visual Composer is not working…Do I need to purchase this? I thought it came with my Theme that I purchased.
Can you send me an email through our profile page so I can send you a newest version.
My Woocommerce has a lot of out dated templates and is showing 2 PayPals at checkout. How do I update these templates? firstname.lastname@example.org
Please, make sure you have the latest version updated, that should do the job.
I have the newest version and it still has the 2 PayPalls at checkout. What I have been reading is that its not Woocomerce that its the original designer that needs to fix it. www.par3tours/blog go to the shop and get to the checkout. You will see what I am referring to.
Also if you can look at my Shop, and view it on phone or tablet, it does not resize to fit.
Not sure what I did to my Shop…but it is not working properly. UGH!
Please email me at help[at]2f-design.fr so I can send you the files
I am unable to email you at this address “help[at]2f-design.fr”
Here is my email for the newest version of Visual Composer. Not sure where to send you through the profile page.
Thank you!!! I’ve got installed.
how to activate visual composer ?
You can’t and you don’t it in order to make it work. We only have one license for all our customers.
Hi, I have some troubles with this theme. I updated my wordpress site to the latest version, but I can’t update some plugins coming with your theme.
There is a chance that you time to upgrade this theme, including plugins updates?
Can you email me at help[at]2f-design.fr, I’ll send you these updates
Im unable to get the xml to import it comes up with lots of errors saying failed to import each item?
I think it’s because you have some plugins which are not enabled, but those errors won’t block you. You go on, that’ll work just fine
All plugins are enabled and it wont import, i have even deleted everything and reinstalled all of wordpress it still doesn’t import though?
Can you please open a ticket at https://alkaweb.ticksy.com/ and send me some screenshots so I can have a closer look on it.
Keep me posted,
Hi Did you get my message? opened a support ticket as requested but not heard anything
Hi guys, i need the update for WPBakery Visual Composer.. here’s my eMail: email@example.com – thanks for your help!
Please open a ticket on our helpdesk at https://alkaweb.ticksy.com/
so we can send you the update.
Do you want the header navigation to be fixed on scroll is juste not working ? any clue please ?
I don’t understand your question here. May you please rephrase.
Also, make sure you have the latest release please and if there is an issue. What’s actually not working?
i’m talking about the “fixed navigation header” feature, i have this feature checked in the theme panel but not working, i have the latest release, thank you.
Can you please open a new ticket here: https://alkaweb.ticksy.com/ so we can have a closer look on it. We’d need an URL with WP access to give you more details.
Have you tested the theme against Wordpress 4.7? Is it compatible with it or are you going to update it to make it compatible?
Thanks in advance.
It should work right away
if you have any issue with that update you go post it here but you shouldn’t have any.
HI, Book a Tee Time feature is available in this theme?
some thing like this: https://www.searanchgolf.com/tee-times
No sorry, you’ll need to use a third-party plugin for this
Can you suggest few 3rd party plugins for me please?
Sorry I did not tested any so I don’t want to mislead you on this.
Where can I enter the Google Maps API key?
Here you go: https://alkaweb.ticksy.com/article/4227/https://alkaweb.ticksy.com/article/4227/
Let us know if you need more details
I discovered that I have the 2.0.3 version or not the most recent. Themeforest does not give the latest version.
You can download any new update from your Themeforest Downloads Page
Also, it’s always available from: https://woffice.io/updater/
I love the them! I have one question though—- can you tell me how to get rid of the opacity on the background of the navigation bar? The lettering is white so I need a dark background for dropdowns !
Yes, we can give it a go, just open a new ticket at https://alkaweb.ticksy.com/ so we can have a closer look on that
sorrry but I couldn’t find the demo xml file in the folder. May I ask where exactly the demo file is? Thank you
I replied to your ticket yesterday
Hi, I’m having trouble uploading to Wordpress… I downloaded the Wordpress files only and it doesn’t have the same look/ functionality when I upload to WP. Not sure if all the CSS files aren’t fully registering?
I have just seen your ticket, I’m looking right into it now.
Hi, do you know how I can change the arrow settings on slider revolution so that instead of getting two sets of arrows, there would only be one set of arrows? The site is kodeshcup.com.
It’s in the Slider Settings > Navigation tab. See: https://www.themepunch.com/revslider-doc/slider-revolution-documentation/
Where are the testimonials?
Also, your demo content is not importing
They should be enabled when you activate the Tee Up Custom Post types plugin (see documentation). Feel free to open up a ticket at https://alkaweb.ticksy.com/ if you need more details on this.
I’ve updated Tee to version 2.2.0, but there’s no update for the Visual Composer (v5.2.1) as it says in the changelog. I downloaded all the files from Themeforest, but there’s no VC there, except documentation. Looked into the Install Plugins section, but no update there either. Even switched from the child theme to the parent one to see if that changes anything, but nope.
I know that my support has expired, but this is not a request for usual theme help; an important update is missing from the theme.
Hope you understand.
Well, of course we’re not lying in the changelog
You can find it in tee/inc/theme-plugins/.
You just need to replace the zip’s content in your wp-content folder and you’re ready to go.
We’ll need a ticket to give you more details.
Indeed they were there. I looked into the theme folder, but not there. Didn’t expect to find them so “deep”.
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