Reviews for TeePerfect - The best choice for business T-shirts, Printed Products, Drop Shipping...Shopify Theme

Reviews for TeePerfect - The best choice for business T-shirts, Printed Products, Drop Shipping...Shopify Theme

3.33 (12 ratings) 3.33 stars
Cart 318 sales
Well Documented Envato Checkmark

12 Reviews

for Other

not what it says and hard to customize and very nice online but doesn't work well with shopify

Author response

Hi mate,

We are getting a very strict 1-star rating from you.
Before we talk about supporting you. Can you send us a 5-star review to encourage our work?

We are really sorry. We believe that our TeePerfect Theme still works well. A lot of our customers already use and they are satisfied with TeePerfect Theme.

You can tell us what are problem you're having via: shopilaunch@gmail.com and give us the admin account, we will check for you!

Kind regards,
ShopiLaunch

for Design Quality

awesome design quality and excellent customer service and support. Thank you!

Author response

Big thank from ShopiLaunch <3

theme zip file not work in my store. please send a new zip file

Author response

Hi,

Please read the documentation carefully before using our theme.

This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website.

We believe that our TeePerfect Theme still works well. A lot of our customers already use and they are satisfied with TeePerfect Theme.

Right now, could you give us 5 stars to support us? We are working to support you in the best way. Hope you understand and sympathize with our work!

Kind regards,
ShopiLaunch

for Other

We are giving this theme a 1 star rating due to false representation of the theme. The author clearly shows a countdown timer, but when we looked it over afer purchasing, there is NO countdown timer. The author stated that additional plugins need to be installed... this does not work for us and we will not be using this theme.

When we requested a refund, the author denied it as being unreasonable. We will give the author another chance to issue a refund, if not, we will have no option but to dispute the transaction through PayPal due to misrepresentation of the product.

We do NOT recommend this product unless you are fine going around downloading a bunch of additional plugins to make everything work.

***

Need to add that this author is absolutely terrible when it comes to customer service. Never worked with someone so disrespectful. We told you, we will not be using your theme as it relies on other extensions (metamask editors) we will not be downloading the addition chrome extensions or plugins you recommend. By all means, call us the worst customer ever. We won’t be buying from you ever again and highly recommend others reading this review to stay away!

Author response

Hi mate,

That function is already available in our TeePerfect theme.
Have you seen our guides included in Theme Package yet?
http://prntscr.com/lk1eni
http://prntscr.com/lk1f83

Countdown function is working fine. And it displays correctly!

We have developed countdown feature, and to countdown differently for each product, you can use Metafields or Extension below:
- ShopifyFD Dashboard Tool for Chrome:
https://chrome.google.com/webstore/detail/shopifyfd-dashboard-tool/lffljkleilfpjlmcdnoaghhcbnemelge

Please double check and fair to us!!!
- TeePerfect in ThemeForest: https://themeforest.net/item/teeperfect-the-best-choice-for-business-tshirts-printed-products-drop-shippingshopify-theme/19583332

Kind regards,
ShopiLaunch

for Customer Support

Theme is OK, but it is mostly the support that makes me vote 5 stars. They do what you ask quickly !

Author response

Big thanks from ShopiLaunch :)

for Customer Support

DOESN'T WORK and ZERO COMMUNICATION.
I purchased this theme and immediately attempted to upload the zip to my brand new Shopify store. An error message told me it was missing a whole lot of templates and it wouldn't upload it.
I opened a ticket for support, asked if they could fix the issue. A day went by with no response of any kind. Not able to wait any longer, I found a different theme and uploaded it without issue. At that point I sent a request for a refund.
FOUR DAYS LATER...I haven't heard from the author at all.
So, I spent $60USD on a theme that didn't work, and didn't get any help to fix or refund.

Buyer beware.

Author response

Hi mate,



Today, July 17, 2018. We just got your email from ENVATO (5 hours ago).

You may check again or the ENVATO email system has problems.

We responded quickly via email!



Regarding your question,



This file which you used are wrong. In this package include: guides, licensing, samples data and source.

- You need choose one of all options which you want in SOURCE folder and set up for your website:

http://prntscr.com/k7az3s



We believe that our TeePerfect Theme still works well. A lot of our customers already use and they are satisfied with TeePerfect Theme.

Right now, could you give us 5 stars to support us? We are working to support you in the best way.

Hope you understand and sympathize with our work!



Kind regards,

ShopiLaunch

for Design Quality

Amazing high conversion rate theme. Also the support is nice and fast. Thank you.

for Customer Support

support doesn't offer any solution for the bugs

Author response

Hi mate,

We are really sad because our products do not satisfy you. Our technical team has checked TeePerfect theme, we do not encounter any errors arising from our products.

Please re-install the theme again and make sure you do not experience any problems with internet speed, computer related issues. Thank you.

This is a passionate product of our product development team. We are sad because the product does not satisfy customers. Hope you find any problems difficult to use, let us know.

We appreciate your interaction. Please rate 5 stars again for our product, because low rate affects our product business.

We will support you all time. Please send your issue to our email address. We are always ready to assist you.

Thank you so much.

Kind regards,
ShopiLaunch

for Customer Support

Very nice theme and easy custom. Support very good.

by
by
by
by
by
by