Reviews for TekhFixers - Mobile Device Repair WordPress Theme

Reviews for TekhFixers - Mobile Device Repair WordPress Theme

Cart 361 sales
Well Documented

12 Reviews

for Other

very bad support (3 days)
to much bugs
very bad theme

Author response

Hi,
where is the location you send request?
We checked and saw that: You bought our theme 6 hour ago and sent 1 ticket request at 5 hour ago.
Please check our replied in the ticket.
Thank you!

for Customer Support

Very good template, I can recommend this. 10/10

for Customer Support

The design is great! super clean and overall pretty easy to edit. Some parts can be picky but with very basic knowledge you can change them. I wanted some custom parts added and John always replied extremely quickly and got the job done. Cant fault customer support at all. Responses were very quick and anything that was needed was done. I had a lot of custom things needed to be changed for my own specs and at very little cost, John gave all his time in completing them!

I would say that SEO plugins like Yoast/AIO/RankMath dont seem to react well with the cart page. Cart page duplicates itself using these plugins for whatever reason im not sure so i have had to deactivate SEO plugins unfortunately. Overall... 5 starts and would recommend!

for Feature Availability

very good customer service and very good design, I am very satisfied.

Good luck

for Bugs

Hi,
First of all, I got a lot of bugs and the support just doesn't seems really care.
If you need to translate to French, forgot about this spaghetti code, I spent days to do it, It costed me over 50 posts with the support to figure out. I need to change 30 pages to translate it, in their plugins and theme.
I used a plugin to do dropshipping and mostly half of my client ask for this feature, I'm using Ali2woo (5 stars and 300 000 users) and it doesn't work with this theme. I never have any problem with this plugins for years.
They just tell me to go fuck myself by not answered me anymore :(
This is really rude.
And the last, they need 24h to answer, but that it's ok, I can manage.
This is the first time I'm writing a negative review.
But I lost some money here and lot of time.
Give you a fiver don't buy this one.

for Customer Support

The most suitable theme for this and similar industries. Service, device and repair options .. It is a new theme but in development. I think it will be better in the future. They are also constantly helping with technical support.

for Customer Support

Customer support modified all necessary issues and fixed it for me. Thanks.

for Code Quality

Support is very bad. In the theme is a lot of bug. They solve problem so, they turn off function's of theme, and not solving it.

Author response

Hi,
Can you please explain to us why the unfair 1 star rate? Our support team have worked hard to solve all your problems and you just give us 1 star rate?
You can check replied in ticket. Thank you!

for Customer Support

Support tries to help with any issue - thanks in advance to John ;)

for Design Quality

This theme is feature rich and is nicely designed. The support I have received has been fast and effective. I definitely recommend this theme for small repair shops.

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