Discussion on Tello - WordPress Magazine/Blog Theme


alonsa supports this item


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36 comments found.

Hi, I have two issues with the theme:

1 *alonsa: Module Carousel Images not fully extended as in the demo

2 Warning at bottom of page: Warning: Invalid argument supplied for foreach() in /homepages/8/d161195767/htdocs/lawyerslife/wp-content/themes/tello/library/core.php on line 1712

Please can you help in correcting this. thanks

Thank you for your purchasing our theme. 1/ Sorry, but would you mind sending mail to us the photo of this problem?Thank you 2/ This is a problem that is caused by weak connection or Instagram user not correct. You can reload your page to fix it. Thanks.


I just purchased the theme. I like how easy it was to set up. The one issue that I am seeing is that when I view the site on my phone, the responsive design is not displaying like it does when I view your demo site.

Our site can be seen at 57bdc443-12e5-4541-bcf4-e2911a7fea38

Even on a mobile, the carousel shows all 4 images on the main screen all at once and they are very small.

Look forward to hearing from you.


Thank you.We sent you an email.Please check it.

I uploaded the new js file that you sent me.. but when I look at it on my mobile it still doesn’t render correctly. Can you check?

Thank you.

:( The responsive of our carousel widget is controlled by this file.So our demo page display it well.We don’t know why your page have the problem.Are you sure about copying and pasting our update file to your theme rightly?

Hello, I am facing an issue with the home page slider. Besides, do I need to use module to bring in the content effect (visible in demo site – Fashion Category). It would be good, if any support is provided. Sending you my domain link for more clarity – www.digimag.xyz

With Module Main Slider, you can set with any category that you want. It can be used in the container full width and content section. You can use 1 widget in many times. Thank you

Hey Alonsa, thanks for your feedback. Will try the same and will let you know the end result. In case of any query, will mesaage you. Thanks for your message.

Ok. Your welcome :)

Hi guys,

So far one of my favorite themes of all time, but I’m having a serious issue on a new site.

I switched from a Genesis platform to Tello. Now, I can’t get comments to show up no matter what I do. I tried deactivating all my plugins, and no go. I’ve enabled comments through both the WP settings. I’ve also deactivvated Jetpack, re-activated it and attempted to enable Jetpack comments, and still nothing.

I’ve tried most things now and i’m convinced something needs to be changed in the PhP – do you guys have any ideas?

Thank you for your purchasing our theme. You can try to set up WordPress again and send us your page URL. We will check it. If you can, please send us your error photo by email. alonsa.team@gmail.com

Hi, I have a problem with Widget Slider.

I would like to set an equal height for all articles, otherwise there is a lot of white space in the page and the site does not look good.

Best Regards, Tommaso De Luca

Hi, I noticed that alonsa: slider widget though i load an image 750×375 px i resize the image 400×375. Can it make it 750×375 as the image in evidence? thank you

Hi, If modifying page setting with big blogs instead of small monsory, the sidebar does not appear. How do I make it appear?

Hi, with image size, we don’t understand your idea. Can you send us a clear information? With big blog, you want to use it and sidebar, you can drop it into Content section container. Thank you

Hi, But is not there a child theme? I need to edit the CSS file and I would not use plugin or edit the main theme.


If you want to have a child theme, you must create by yourself. We can not input it in our theme because of different requestion of customers.

Hi, mi name is Barbara. I am very new at designing websites in wordpress. I just purchased your theme and it seems pretty cool. I already installed it but is very hard for me to understand how to make it look like the one in the portfolio. I understand that is impossible to guide me step by step … but is there any guidelines on how to install it correctly?

Thank you for your purchasing our theme. You can read the documentation that is included in the download file. If you cannot do as the direction, we can help you. Thank you


I bought your theme today. Installation went smooth but I’m unable to setup slider in home page like you. Could you please explain to me how to setup and also I don’t know where to setup?

I’m not a tech geek so please explain me in detail.

Thank you for your purchasing our theme. With this slider, you use the module carousel widget, drag and drop it to the container in the widget setting. The Firstly, you must go to Dashboard -> Appearance -> Widget. Thank you


The module carousel does not work good. It shows one big picture and I dont get 4 small posts. Also the load more buttons does not work. Can you help me.

Website: zebra-en-zoo.nl

Hi, we replied your email. Thank you so much

Same issue as many other people in this thread. The carousel just shows one large picture. Did anyone find the solution to this problem?

Homepage view: https://drive.google.com/file/d/1H_faz14XdokRiaCtrRcoTYxGpjHgTZuh/view?usp=sharing

Really need to fix this soon. Hopefully someone can help.

Hi, we replied your email. Thank you so much

Hello, the theme have the option “featured posts”??

What widgets are used on this theme to give it the look the demo has?

Hi, we just use “Carousel”, “Masonry”, “Large Blog” widget.You can use any thing to check the layout that you want. Thnak you for your purchasing our theme.

The module carousel does not work good. It shows one big picture and I dont get 4 small posts. Also the load more buttons does not work. Can you help me.

Hi, 1/ Please send us your email, we will send you an update file to fix it. alonsa.team@gmail.com

2/ We think after updating the file for 1 issue, the load more button will be correct

Thank you for your purchasing our theme

Regards, No answer yet.


I’ve installed Tello template and so far I have 2 issues:

1. Issue that a lot of people seems to have – on the homepage, carousel widget displays one big photo instead of a neat slider shown on the demo page. My site: http://gloskultury.hekko24.pl/

2. Main menu – when displayed on mobile, won’t collapse – it’s just the hamburger button that does nothing.

I’ve sent you my mail. Thanks.

This is taking forever, seriously.

@alonsa – what’s up with your support? It’s been 9 days!

Hi, I just bought your theme and I already installed it. I have a few questions/ concerns: 1. Where do I enter the purchase code?

Hi, Are You online?

Hi. Demo xml xould not be fully nstalled. Pls feed back urgently.