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Hi, just purchased the theme and trying to set it up.

I have a few questions: 1. I have set up a child theme, but I’m finding that I often have to use !important to implement changes. Is this normal?

2. Reading through the documentation regarding the image slider function and it has left me a bit confused. The documentation is talking about testimonials in the Slider carousel shortcode (no 4). What is the correct shortcode to use to use the Slider carousel for images? The documentation is talking about: [testimonials_slider] text here[/testimonial] text here[/testimonial] text here[/testimonial] text here/testimonial

And if I understad the documentation correctly, in conjunction with [slider_img].

3. I’m also trying to figure out how to use the shortcodes for one_third one_half two_thirds – how are these to be used? I tried using them to set up a two column section (using [one_half) but they kept appearing under each other instead of side by side spread out over 50% of the area for example.

I’m struggling to find anything in the documentation how to use the above shortcodes, could you clarify?


Hi and sorry for the late reply

1) Not really, if you use the exact same selector as the parent theme’s CSS, it should work fine. But if you use a more vague selector, the parent one will still override it

2) Uhm, the image slider is different than the testimonials slider, they shouldn’t be used together , I’m not quite sure what your question is.

3) You should use them like

[one_half]content[/one_half] [one_half]other content[/one_half]

I had purchased this them but when I try to install it the WP said the package does not include some files . Please let me know what should I do?

Hi, make sure you unzipped the main archive and installed just the theme archive file

Hello FinalDestiny,

I recently bought your “Teo – Responsive Parallax Single Page Theme” and have been enjoying installing/customizing it!

I went to school for web design and multimedia but my career took a different path, that being said I feel pretty tech savvy but im running into a few issues im hoping to get some help on.

Major one being the “Add a portfolio” feature. From my understanding you have to create categories under the ‘Portfolio’ side menu option in Wordpress. I created 3 different categories and made some Portfolio items and added them to my categories. I then went to add the Portfolio to one of the pages and im not exactly sure what the syntax needs to be to link the categories to this feature. It shows “Ex:1,2,3,4,5” so I tried to do just that and the ‘Uncategorized’ category showed up! but none of the others. I then tried to reference them by their name, and that didnt work either. Totally at a loss as to how to show my categories on this Portfolio feature.

Also im trying to add a “service” to one of the pages but the CSS style attached to the page has a huge buffer on the left which is not allowing my content to center. Every page has the wrapper “span10.offset1” when I inspect the element on your demo website for this theme I do not see that wrapper being used. How do I change this style without editing the style sheet? Its causing problems in being able to keep my content centered on the page.

Thanks for any insight you can provide! -Doug


Sorry for the late reply, I’m currently on vacation with limited internet access

1,2,3,4,5 are the ids of the portfolio categories. You can check this article on how to find the id of one category, it’s in the URL of the page once you click on edit for any category

2) Can you please post the uRL where I can see the problem?

Hi, I have an urgent question. The theme will not upload. It says Ae you sure you want to do this? Please Try again.

Has anyone had this happen?? How do I fix this?


I’m not sure how to do that :( I cant find the proper resource.


I would like to purchase your theme Teo WP. Before I purchase I would want to know few options.

- Can the position of portfolio/service/about/etc can be interchange? - Is there any limit to add portfolio? - Is there any limit to add portfolio in categorized section as well. - Also wanted to know if there is any limitation to add images. - If I want to add Video. Where and how can I add

Kindly let me know. Zanko

Hi and sorry for the very late reply. The position of the pages / elements can be changed in any order you want. There’s no limit for portfolio items either. And, you can add a video, as can be shown even in the demo, on lightbox

Hey how can i remove the contac site from the Teo theme ? Can i add a “Impressum”(germany) to the footer page ? (a link to a site ? )

sorry for my bad english

thanks for your help


Hey how can i remove the contact site and how can i add a “impressum”(German infomation about the owner) in the footer? :) thanks for your help



There seems to be an issue in the Services section when displayed on Safari. Sometimes the columns are not aligned vertically when rendered.

This happens on the theme demo too.

I can provide a screenshot if needed.

Could you please provide support? it only happens on Safari.

Thank you!


It is only the Title and text blocks, below the diamond, that appear unaligned.

Hi, sorry for the late reply, can you post a screenshot on and post the url here?