136 comments found.
Hi, please provide me with a CSS code to change the main logo size. The sticky logo size is fine but the other logo appears small on the header while both are the same size.
Hi there, contact me via contact form on my profile page please
Hi, Where is the new changelog for the current update?
One file had vulnerability which we fixed. The big update I will make shortly
I use the Termosolar theme for a site. My server detected malware in theme files, so I downloaded a CLEAN copy of the theme from ThemeForest – the same malware was in the new download files as well – I checked before uploading the theme again. Please look at this file in your ThemeForest download for this theme:
/themes/termosolar/woocommerce/checkout/form-checkout.php
Hi there, thanks a lot for your notice. Before update our server was hacked. I made update now. All plugins and woocommerce templates we will update in the next update
How is speed loading times for this template?
Hi there, after installation you have to install cache plugin to boost loading
How to change color in mobile menu?
Hi, go to Mega menu plugin settings->Skin
The Theme has been working correctly for 8 months. In 8 months no modifications or updates have been made. Today I tried to make a change from Theme Options and it does not save the changes. I have tried before and after updating plugins. I have tested on V5.8.4 and on V6.0.1 . The Theme is activated correctly (xxxxxxxb7df51bfc). I have deleted and reinstalled the template. The Default Section and Defaults buttons also don’t work. PHP 7.4.29. Nothing works. What I can do? nothing has been modified, updated, or changed.
I answer to myself. The problems were caused by Firefox. With google chrome the changes are saved correctly. Greetings.
Hi there, yes. The latest firefox blocks redux saving. Use Chrome browser please
Hi, I updated the theme and now the header logo doesn’t work. What can I do too fix this?
Hi there, check license. maybe you have to activate it. Appearance—> Termosolar
Awesome thank you for the quick reply and that worked!
you are welcome
We developed a new website for a client using your Termosolar WordPress Theme, when moving from DEV to PROD the system is telling us that our license code is already used on the staging domain:
Your key has been installed on another domain.
We would like to activate the productive domain instead.
How to get this done?
Hi there, contact me via contact form on my profile page please
Ok, thank you!
Can Anyone tell where to handle the Newsletter Sign Up – Section? We want to change text an appearance.
H8, which text do you want to change?
Found it within the template footer-newsletter.php, don’t know why this is not editable via theme panel, anyhow, thank you for this nice theme!
Hi there, you can change text using pot language file
Hi
I’m having trouble with widgets in back-office (see screenshot here: https://www.bateau-concept.com/themepb/2022-04-27_erreurs_widget.jpg )
How can I fix it?
Thank you for your help.
kind regards
Hi, you have to update theme and all plugins
This is fixed. Thanks Best regards
you are welcome
my license key ending in c0d9 says its still connected to the old development domain edair.wpengine.com I need it linked to edair.net now. please help
submit a private ticket #3025131
Hi there, I replied you
Hello, please help me to solve the problem. I get an error when activating the Termosolar Theme Functionality plugin. After that, not one page does not work, including the admin-panel https://www.ajota.lt/
Hi there, sure. Open a ticket please and provide admin and ftp access https://velikorodnov.ticksy.com/
Thanks Private Ticket #3021871
replied
I need my license activation revoked so that I can use it on new domain name please.
New domain: farsouthplumbing.com.au
Hi there, contact me via contact form on my profile page please and provide your purchase code
Sent.
Deactivated
Hi Monkeysan, we have moved our installation domain and need our license reissued. The old domain is edair.net.com changed to edair.net for license key ending in 32de1674c0d9.
Hi there, I deactivated your code. Try to activate it now
it keeps bringing me to a blank white page when i try to activate
Contact me via my support area please https://velikorodnov.ticksy.com and provide wp-admin access
I did it is ticket number #3014558
I will check it shortly
Hi,
I have an issue with mobile usability with these theme https://tinyurl.com/yynym326 how to fix the problem?
Hi, I advice to increase font size
Hi,
Could you please specify what fonts at which area need to be increased? Since on the Theme Option> Skin there is a few options. But I needed to solve this for mobile usability not desktop. It will be helpful if you provide a screenshot where to increase the fonts.
As I understand you use some service for usability. You have to know which font you need to increase and after you have to decide how you will change it: page builder, theme settings or custom css
Hello, I activate the theme on DEMO Folder of my website, then i took backup, upload the website on root and deleted the demo folder. now when i am trying to activate theme by providing KEY, it says already used in DEMO, how can i deactivate KEY from demo while i have deleted the folder
Hi there, send me your purchase code via contact form on my profile page please
HI, Thanks for your reply. its sent, please check. very very thanks for prompt response and supporting even my support is expired.
Your prompt response will be highly appreciated, this is running website of my client, please try to activate the code asap
Deactivated
Yes, Thank you very much. Its activated on main domain now.
you are welcome
Hi,
How to hide email field from contact form here: https://nimb.ws/f2Ykb7 I don’t want to show email because of spam. I don’t see the option to disable from WPBakery Page Builder widget.
On which page do you see this block? My support area is here https://velikorodnov.ticksy.com/
Hi,
I can't update Termosolar Theme - Functionality ver. 1.5 to 1.6 each time I install but won't activated.Hi there, what is your php version? What is your theme version?
My php version is 7.4 and theme is updated to Termosolar Version: 3.1
Can you try to install now
Is installed now thanks
you are welcome
How do i add mini cart into header like in your demo?
Hi there, install WooCommerce plugin and assign WooCommerce pages
i have it but cart icon is not visible
Extend support and open a ticket with wp-admin access in our support area
IM getting a blank white page when I update my server to PHP 7.4 Any support for this issue yet?
Hi there, check your theme version and plugins. You have to use the latest theme and plugins versions
