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Hello, my site was hacked.
I managed to delete the infections but really need to update to the last wordpress version. Can I do the update, is the theme compatible with 4.1? Or should I wait for your next theme update? If so, when are you planning to release it? may thanks
Hello, it should be 95% fine but we are still testing for any conflicting issues.
Hey there, is this theme compatible with WordPress 4.1? And are you planning any update soon please? I purchased it last year. Thanks!
Hello, it is compatible with 4.1 and we should be releasing an update in the near future with the latest layer slider plugin.
Great, I did the WordPress update and it all seems to work fine. thanks!
Good to hear!
Do you have an option to insert a header at the top with social media buttons and contact details? Thanks
Sorry, there is no such option in the theme settings.
Is this theme compatible with WC Bakery’s Visual Composer plugin?
Not at all!
you meant that plugin will NOT work with your theme, right?
I am looking for a theme for a recruitment company (i like Tfingi) but i need to be able to display current job vacancies – each job has to be able to take applications from users/job seekers. Does Tfingi include this feature and if not does it support plugins such as ‘Job Manager’ or are there other similar plug ins you can suggest? Regards
Hello, the theme does not offer this option and we have not tested any related plugins.
Thanks for your reply. In theory is there any reason why such plugins would not work? (i understand you don’t offer support for such – however i am new to wordpress and also to wordpress themes and so am on a learning curve as to what i am able to achieve (at least in principle) with regards to adding third party plugins to a purchased theme).
Hi, it is really hard to tell what works and what doesn’t without proper testing.
However, even if the plugin works flawlessly, you will need some CSS skills to customise its look and feel.
Okay thanks Would you offer the service of installing such a plugin and tweaking the CSS?
Sorry, we do not offer customisation and third party plugin installation.
I’m trying to submit a ticket through ticksy but it keeps telling me my purchase code is not valid. I just downloaded it from my “downloads” page and double checked it. Need help so I can ask for help. Thanks
Hello, have you ensured you are inserting your purchase code properly? We are receiving tickets regularly without any issues.
Yep. I checked it 5 times now. Is there an email I can send the purchase code to?
I trust you have purchased the theme as it is noted next to your username… we just need to get you into ticksy somehow!
Please email the purchase code to email@example.com so we try and check it.
OK, thanks. Email sent.
Please try now?
Yep. Works fine now. Thanks!
Hallo. Please can you tell me if this theme is compatible with the plugin follow: https://it.wordpress.org/plugins/lightbox-gallery/screenshots/ https://it.wordpress.org/plugins/lightbox-gallery/screenshots/
Hi, we have not tested this plugin.
Hi, Thank you. Please, is this theme compatible with another gallery lightbox plug in? Alternatively, would be fine a masonry gallery preferably or another simple galley. Thank you in advance.
I also have a similar question please. I would like to know if the theme is compatible with the plugins below:
Thank you in advance.
We have no idea… there are thousands of WP plugins… it is impossible to test.
Will you be updating and maintaining this theme?
Is it WPML compatible?
Hi, the theme has not been tested with WPML.
Do you provide an easily way to update the theme without manually upload?
Hello, no the theme does not have this feature.
How do you create multi-column footers like on tfingi.com? The default is a one-column footer with contact information on the right side.
Please submit a support ticket.
I am unable to file a ticket due to the key expiring.
Is this compatible with PHP 5.6? Thanks!
Not tested – sorry!
Hi there! Recently added SSL and the custom fonts built into the theme are giving me issues. As SSL is an SEO necessity these days, how might I correct this issue?
I figure more people will be searching these comments for a solution, is there a theme update rolling out soon? Cheers!
Hello, you will need to adjust the links to Google fonts if you are using SSL. Please submit a support ticket for assistance.
I fixed it myself, I just removed the “http:” so the line of code starts with ”//” so it lets the browser decide how to load. A great idea for an update, you think? More versatile.
LayerSlider: old jQuery issue
“It looks like you are using an old version (1.12.4) of the jQuery library. LayerSlider requires at least version 1.7.0 or newer. If you are using the WordPress version of LayerSlider, you can try out the “jQuery Updater” plugin from the WP plugin depository. If you don’t know what to do, you can write us a private message from our CodeCanyon profile page. We need a temporary WP admin account (or a temporary FTP account in some cases) to solve this issue.”
I have installed the latest version of JQuerry Updater. My problem still persists. Can you help me with this issue?
Well… version 1.12.4 is not old but newer than 1.7.0
Please ensure your theme is up-to-date and you are using the plugins packaged with it and all should be fine.
You might be using an old LayerSlider with a newer WP.
If you still have issues, you will need to contact our support.
PLease Check This Ticket #1040457
Replied – please note we do not work over the weekend.
plz Check PRIVATE TICKET #1040457
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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