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I created a ticket 48 hours ago, no response….
Hi Vlad, I will check it out right now!
Ok, I did it again and this time it worked! so I am sending you again the details via a ticket. thanks!
Just found a bug. When you go to the blog index page and click on Archive month or an category the sidebar isn’t displayed anymore. How can I fix this?
we solved this problem. I sent you a PM.
Is there a quick way to get the theme to go full width on larger browsers?
Hi hrbdede, the theme doesn’t go full width unfortunately!
Question about the ‘Static Header’ under Home page Slider settings. When I set a static image for the site’s header image, it is not really responsive. The image does not resize as it should if it was ‘responsive’ i.e. when I look at the site on a mobile device it just shifts the image instead of truly resizing it.
Please check your settings at Appearance > theme options > Home page slider > Background image sizing
If you still have issues, please submit a ticket and we can have a closer look at your site.
Hello – I did, the images do not size down, only up. I think this is an issue with your theme, I read other people raising the same issue – your static banner does not display on mobile devices correctly.
Please submit a ticket and we will have a closer look at the issue you are having.
Hi, thinking of buying the theme. Is the theme compatible with Woocommerce?
Hi Bo61, the theme does not support WooCommerce.
Do you have a stripped down version of this theme for only a blog? Thanks!
Unfortunately not… but you can simply just use the blog, right?
Please integrate with WPML & Wocommerce in the next version. The more functions you continue to added, the more value you create for your customers and then sales will increase. This strategy is implemented by elite authors.
Two features your theme stands out from the crowd: 1. Out of the box feature. 2. Your layout & design feature
Your weakest point is Your live preview is not updated to show your updated feature. Example, Masonry & Portfolio
Remember that customers always want to see any theme in action first before they buy.
Thanks Skaishann – valid notes!
Hello guys! Great looking theme.
I have two questions before purchasing:
-Can I have a video playing in one of the slides of the home page slider?
-Is there an image slider that I can use in a single portfolio page (or a post)?
1 – LayerSlider supports videos – http://kreaturamedia.com/layerslider-wordpress-video-gallery-slider/ – However, it is for you to configure it to your liking as it is not skinned as part of the theme.
2 – You can have LayerSlider in a single portfolio page, but it will display underneath the main slide.
Hope this helps?
I can not find the link to download 2D + 3D Layerslider Slideshow.
Hi Skaishann, the slider is in the zip folder you download from ThemeForest. Please check and let me know.
I can not figure out how to setup the Footer-menu, Its not in the docs either.
Hi Mobiq, you need to create a footer sitemap/menu and assign it to display in the footer at:
Appearance > Menus > Theme locations > Footer: Site Map
Yes, its assigned and its displayed, but how do I make it 3 cols, show heading like tfingi.com ?
Hi Mobiq, do you mind submitting a ticket so we can better assist you.
What is going on with the WooCommerce integration?
Hi Vlad, not much at the moment especially with the new submission requirements... we have too much to think about at this stage.
What is the short code for the contact form? It is no where in the documentation nor in the short code box that comes up in the editor.
EDIT: I found it. It’s a button above the editor box. You should add this to the documentation.
We shall do
Congratulations to all team Tfingi, yes it is that support is professional and effective. Never seen anything like it.
I am very happy, and you became a reference to support my business.
Thank you!!!!!! Support Note 1000
WOW... Thanks Henrique!
Can you please pm link of some sort of YT tutorials ?
Hello, what sort of tutorials are you after?
All you can eat all tutorials (if you have them)
How to create front page like in live preview etc… some kind of tips etc tutorials…
Hi, We do not have any video tutorials at the moment but you can import the demo content provided with theme and look into its structure? or alternatively follow the instructions in the documentations.
Is the contact form on this theme pre coded or is it used with a plugin? If it’s precoded into the theme is there anyway to add/remove fields?
Hi Andrew, the form is pre-coded. You obviously can tweak it if you have the required skills but we do not offer support for this unfortunately.
Wish the slider would go full width…
Hello, could you please clarify which slider you meant?
I meant the Layer Slider. But I got it to work. Had to purchase the slider individually for $15. That was before you released the new version with new slider.
Is there any chance you could integrate a visual composer for this? Dealing entirely in shortcodes is a pain in wordpress’s compose window.
Is there a solution anyone else has found?
I was just using the theme Glider and it has an amazing system using the visual composer plugin.
Hello, We are aiming to use visual composer in our upcoming theme… but not for this one.
Hello, I noticed that the dummy content does not include the Core values and the pricing pages. Could you perhaps paste the shortcode layouts for those page in a reply Thanks… Awesome theme by the way! Very impressed!
Hello Dominic, do you mind submitting a ticket for more effective assistance, please.
Please improve footer.
1) If user decides not to set copyrights, social icons and other staff, it will be better to hide this footer part instead of showing empty footer.
2) Predesigned fields are low functional. And if I want to have copyright in center, or change blocks position, or put another information block instead of predesigned one? Yes, I can edit template code, but it’s a pity, that such a flexible theme has disadvantages like this.
Also it will be great if you’ll add integration with WPML in future updates (especially strings translation).
We shall look into the 2 points you noted and see how we can enhance this!
As for WPML, the theme comes with a .mo file for easy translations when using plugins such as WPML. We have done basic testing with the WPML plugin and could find no compatibility issues. If there are specific problems you are having, please submit a ticket so we can investigate!
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