Discussion on The Aisle - Elegant Wedding Theme

Discussion on The Aisle - Elegant Wedding Theme

Cart 2,057 sales
Well Documented

Elated-Themes supports this item

Supported

221 comments found.

Kuassar

Kuassar Purchased

Hello, im trying to activate wpbakery but i cant becouse in the txt file of wpbakery i dont have the item purchase code and i cant login to activate. I need go to ssetting wpbakery to active and enter a username and passsword, and i dont have the password… what can i do it?

Hi there,

Thanks for writing in! Please note that WPBakery does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Kuassar

Kuassar Purchased

Hello, ive a problem with headers (h1, h2, h3…) In portfolio item, when i use portfolio list add-on, the headers is on H5 and i dont know how to change this to h3 (for example) where i can change it? Can u help me? thanks – https://hadichoquesi.com/wp-content/uploads/2022/09/2022-09-16_054140.png

Hello,

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center, include URL of your site, and one of our support agents will check this and assist you further. Thank you.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Kuassar

Kuassar Purchased

I have an issue with the Blog. When i post in blog, the title shows twice inside the post, first (and bigger) is a H1 and second is a H2, i dont know why shows twice but i need to delete it and i dont know where is it. Can u help me? – https://hadichoquesi.com/wp-content/uploads/2022/09/2022-09-12_170753.png

I dont change nothing in blog code section

Hello,

You can disable Title Area in TheAisle Options > Title (please see screenshot) or in Title Area options on the page.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Kuassar

Kuassar Purchased

Hello, its possible to show related posts in portfolio items?

Hello,

Unfortunately this is not a feature of the theme. For more detailed overview of theme’s options please check the documentation in this link and if you need any assistance you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Kuassar

Kuassar Purchased

Ok. As a suggestion, add this feature in theme. Im sure im not the only one i use the portfolio items for our work becouse have a really good design. For make interlinking inside the web, related posts are really necessary. Maybe for the next update of the theme its a good idea add it.

Hi,

Thank you for your suggestion. We will forward this to our dev team to be considered to be added in one of the future updates, however, we cannot guarantee that this will be added.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Kuassar

Kuassar Purchased

Hello again, i love so much ur theme :) ive a question… When i publish a portfolio item, the design of published portfolio template its first the images (default type) and last, at bottom of published portfolio, the video of youtube or vimeo. Its possible to make first the video and last the images? (i know that i can do it if i upload the images one by one and choosing the position, but i upload a lot of images in the same portoflio, i use the multiupload for images) I was trying to modify the .php but i dont know how to do it… I know its inside of the aissle core pluing, but i cant modify.. Its possible to do? first the youtube or vimeo video and last the multiupload images gallery. Thanks!!

Hello,

Thank you for reaching us!

The media loading in portfolio single pages is handled by the ‘theaisle_core_get_portfolio_single_media_html’ function located in \wp-content\plugins\theaisle-core\post-types\portfolio\helper-functions.php

You should know that you can always turn to our support team and you are more than welcome to submit a request at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Kuassar

Kuassar Purchased

Hello! im trying to do the changes to show first the video, but i cant do it… I modify this, but dont works.. Maybe im doing something bad… – https://hadichoquesi.com/wp-content/uploads/2022/08/portfolio-code.jpg

Hi,

Please note that custom coding and modification of theme functions is a bit outside our support scope, however, if you need any assistance regarding theme options you can always turn to our support team at our Help Center and our support team will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

mivan73

mivan73 Purchased

hello, Im interested on buy the theme, I just have a question. Is possible to create personalized invittations to each guest?? I need to send each guest the number of tickets designated for them…

Hello,

Thank you for taking interest in our theme!

Once you import our demo content you will get all the pages and settings which you can adjust to your needs. You can save an invitation page as template and then create as many pages as you need using this template and adjust it for each guest.

Do let us know if you have any additional questions.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

  1. 191477 It’s been 3 days and I haven’t had any response to my support ticket, kindly respond urgently

Hi there,

Thanks for writing in! We do see that your request is responded to, so for any additional assistance you need feel free to continue the conversation with our support team.

Thank you for your patience.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello. The Aisle its perfect for me, sure :) But ive a question. When I publish a portfolio item, the gallery its first and second its a video. Its possible to change the position? first the video and second the gallery? Im wedding photographer and i like the video item first at all. Its possible to change it? Thanks!

Hello,

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket to our Help Center, include URL of your portfolio post, and one of our support agents will assist you. To submit a ticket please follow instructions from this article – How To Submit A Ticket. Thank you.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Please urgently respond to my support request # 191477

Hello,

We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Please urgently respond to my support request # 191477

Hello,

We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at Help Center. Thank you.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

sonabhz

sonabhz Purchased

Slider Revolution plugin was not licensed. Do I have to buy the license for this plugin separately?

Hello,

Thank you for reaching us!

It is not necessary to purchase separate license for Slider Revolution. The plugins that you’ve got after the purchase (like Slider Revolution and WPBakery) are called bundled and we, as a theme authors, have purchased an extended license for them. That means you don’t have to activate them and they’ll work for you regardless of that.

Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon. Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.

When a plugin is updated, the theme author will include the latest version of the bundled plugin with their next theme update. So you can easily update the bundled plugin when you next update your theme.

You can read more about this here.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

gtonics Purchased

Hi, I used your theme a long time ago for this domain ghalebrim.com, and I want now to use it again, but the import isn’t working because the code is already used, but I lost the previous domain so I can’t disconnect it, I tried XML import using WordPress importer but pages are not importing as the demo. Can you please help me?

Hello,

Thank you for reaching us!

You should know that you can now easily deregister your purchase code via our Help Center by following instructions from this article – Deregister Qode Interactive themes via the Help Center.

In case you need further assistance please contact us through this email, include your purchase code in the email, and our supports agent will assist you with deregistration.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

jhonb Purchased

Hey guys,

This theme needs an update as we get hacked every week through a plugin that is out to date or a fault in the theme code.

We have more than 100 wordpress and this is the only one that get hacked

Cheers guys :)

Hi there,

Please note that all our themes do go through strict examination before they even can be released. We do have articles that can help all our users to prevent malware or viruses. How To Protect Your Site From Viruses And Malware

If you need any further assistance regarding our theme we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



  Support    Elated Portfolio part of   Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Nisru

Nisru Purchased

Hi there, since some days the info box element does not work anymore on blog posts but on pages it does. How can I adapt that it works again also on blog posts?

Nisru

Nisru Purchased

I found in the code that it is missing “eltdf-ib-appeared”. Not sure were I can set that.

Hi there,

As we do not have enough information in order to help you, and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.



  Support    Elated Portfolio part of   Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

When I imported the demo “content” I was still able to view all the pages and content. The content was loading fine except any widgets because I have not imported those.

When I imported the demo “widgets” and “options” all the pages are now blank (white screen). I can’t view any content on any pages. All the pages are still editable and the contents are still there but I can’t preview any pages. They all come up blank.

Please help

I reset the options for The Aisle back to default. This made everything worked again.

Hi there,

We are glad it works fine now. :)

If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



  Support    Elated Portfolio part of   Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi! Great theme, great design, but when will be the next update? Soon is an year without updates,,,

Hi there,

Thank you very much for such a kind words! :)

The theme works perfectly fine even though it has been a bit of time since the last update. Please note that our developers are constantly working on updates for all our themes. We are always working on our new theme updates, where we are including latest versions of included plugins or implementing some fixes, or adding new feature but we can’t tell exactly when it is going to be released, but we hope that update will be available soon.

If you need any assistance, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check and assist you further.



  Support    Elated Portfolio part of   Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Great news! I’m thinking to buy more licences for clients and i needed to know if there are some delays with the updates, i mean theme’s life… Good luck!

Hi there,

Our evelopers are constantly working on updates for all our themes but at the moment we don’t have any ETA when new update will come out but we hope it will be released soon. Thank you



  Support    Elated Portfolio part of   Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

tryans

tryans Purchased

Hello, i have activate the theme on another domain before, but i’ve changed the domain because i don’t want to use the domain anymore. How to deactive the theme on the domain that not active anymore?

Hi there,

Please note that it is necessary to deregister the theme before uninstalling – see this article for more info.

Also, note that you can Deregister Qode Interactive themes via the Help Center.

If you need any further assistance, we would appreciate if you could please submit a ticket at our Help Center or contact us through this email, include your purchase code and URL of your site in the email, and one of our support agents will check this and assist you further. Thank you.



  Support    Elated Portfolio part of   Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there, I just changed my domain, and i tried to register the theme on my new domain but… Code is already registered for other domain. I don’t have this domain anymore. What can i do? Thanks, B.

Hello,

We are glad that you’ve managed to resolve this in the meantime :)



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello

I’m trying to sign up for your ticket system, but I haven’t received the verification email for a while to log in.

This is an error I have in the widget page in wordpress:

Fatal error: Uncaught Error: Call to a member function get_cart () on null in /home/customer/www/mydomain.com/public_html/wp-content/themes/theaisle/framework/modules/woocommerce/widgets/woocommerce-dropdown- cart / woocommerce-dropdown-cart.php: 37 Stack trace: # 0 /home/customer/www/mydomain.com/public_html/wp-includes/class-wp-widget.php(393): TheAisleElatedClassWoocommerceDropdownCart-> widget (Array , Array) # 1 /home/customer/www/mydomain.com/public_html/wp-includes/widgets.php(2022): WP_Widget-> display_callback (Array, Array) # 2 /home/customer/www/mydomain.com /public_html/wp-includes/rest-api/endpoints/class-wp-rest-widgets-controller.php(697): wp_render_widget (‘eltdf_woocommer …’, ‘eltdf-header-wi …’) # 3 /home/customer/www/mydomain.com/public_html/wp-includes/rest-api/endpoints/class-wp-rest-widgets-controller.php(154): WP_REST_Widgets_Controller-> prepare_item_for_response (Array, Object (WP_Request )_REST) # 4 /home/customer/www/mydomain.com/public_html/wp-includes/rest-api/class-wp-rest-s and in /home/customer/www/mydomain.com/public_html/wp-content/themes/theaisle/framework/modules/woocommerce/widgets/woocommerce-dropdown-cart/woocommerce-dropdown-cart.php on line 37

Best regards

Hello,

In case that you are running latest WordPress version, please try using this plugin as a temporary solution if you run into issues with widgets on the latest WordPress version.

WP 5.8 introduced block based widgets feature, so we do recommend using this plugin which reverts widgets back to classic as a temporary solution until we add compatibility with block based widgets.

You can also contact our support through this email, just include your purchase code and email you’ve used to register at our Help Center, and our support agents will verify it and gladly help you regarding any theme related question.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

how can I change the round logo in the middle of the menu in the Announcement Home page?? thanks

Hi,

For this homepage different logo is uploaded in “Elated Logo” options on the page (please see screenshot). Local page options will override global theme options and you can find more in this article – The Global And Local Settings Info And Troubleshooting.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.



Support Elated Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey