This author's response time can be up to 2 business days.
Where in the world do I change the text on the homepage? I have never had so much trouble and there is no documentation. I am so frustrated
Sorry to hear about your experience so far! To make your first experience with the theme as easy as possible I’d advise you to install the dummy content from our demo. This way you have exactly the same pages as we do and you’ll be able to make simple changes to them to make it your own You can find the dummy content in the downloaded package.
If you need any help please feel free to ask!
hey, is it possible to fix the header navigation bar and change the mousover effect for the imgaes?
It’s a bit harder to do this for this theme since the navigation menu doesn’t have a solid container. You might be able to do this with some css changes, but it’s not build into the theme. The same goes for the image hovers. You can change them in the css/js, but the current hover effect is the default.
Let me know if you have further questions
How can i change (rename) title OUR PRODUCTS & RELATED PRODUCTS to OUR SERVICES & RELATED SERVICES?
Our developer will be able to help you out with this Simply create a ticket on our support forum and he will be with you shortly!
I’m trying to set up a product page and add it to the menu. I managed to create a product list, but I can’t add it to the menu. I already followed these steps:
“If you want to create a product page, you first need to create some products under “Products -> Add New”. After this is done you can create a product list under “Product List -> Add New”. When you create a new list, you can add your product categories in the “Products” tab on that page. When you’ve set up your product list you can add it to your navigation menu via “Appearance -> Menus”.”
I don’t see where I can add my product list to the Menu via Appearance—> Menu’s. I can only add pages, categories and custom links to my menu, not product lists.
I could really use some help on this! Thanks!
It could be that WordPress hides these from view. To make them visible, click on the ‘Screen Options’ tab in the right upper corner of the screen. Simply select which options you want to display and you can add the Product List as normal
We’re using this theme on one of our sites and we’ve noticed an odd problem with the menu. Sometimes, on a full site, it will display the responsive menu while othertimes it will not. We haven’t modified the screen width in any way to cause that to happen.
We’ve taken the responsive menu out for now and even tried adding a plugin to handle making the menu responsive and get the same result.
Any idea of what may be occuring? The site is located at uniquelyyourshd.com
We’ve temporarily disabled the menu for now but we can turn it back on to show you what’s occuring.
Could you please open a ticket on our support forum? Our developer will be able to help you out with this
Wanted to know whether this theme supports woo commerce? I can see it has a shop function but wanted to know if it can support e-commerce.
We’re working on WooCommerce support for the next update. It should be done soon I’ll keep you posted!
Thanks – Can I ask how soon is soon Cheers
Hopefully within a week, but we want to test it thoroughly before releasing it
hello i send you a long mail to tell you that i have so many troubles with the theme the webmaster who install the theme for me stop do the job so i’m alone and want to have my website complete MY main probleme is that i don’t know how to do to have my gallery with 4 columns and to put a name for each type of gallery please don’t leave me alone and give me some help please here is my website http://michellegoram.com/
I’ve just send you an email
How can I use “News – thumbnail layout”? When I select this option in my posts page, don´t work. Thanks.
Have you also selected post categories for your blog page? If you haven’t then the blog page will turn up empty. Let me know if this helps
The problem was that I had not saved preferences. Thank you.
Alright, glad to hear you have it working now
After updete to WP v. 3.9 theme shows up many bugs. Can u help me?
What kind of errors are you seeing? I’m viewing your website but everything looks ok. Do you maybe have a screenshot for me?
On Themeforest.net you wrote:#
“Visual Composer (included in the package) -> Please make sure to unzip the zip file first and install js_composer.zip
Slider Revolution (included in the package) Please make sure to unzip the zip file first and install revslider.zip”
In my Download-package I can’t find both packages.
Where are they?
I think you might have confused this theme with our latest theme: The Company. We include the Visual Composer and the Slider Revolution plugins in that theme. If you take a look at The Beauty Salon item page you’ll see that these plugins are not included: http://themeforest.net/item/the-beauty-salon/2676012
If you purchased the wrong theme you can try contacting Envato Support and ask if they can give you a refund: http://support.envato.com/
Can’t ACCESS SUPPORT!
Code already in use
I need to change the Long and Lat for the map, there seems to be now way to do this in the theme, Your Support Site will not let me access because it says my Registration code is not valid and if I believe this is in error contact you, yet their is no way to contact you. So how do I set the Long and Lat for the contact page.
I see you’re registered on our support site with the username “MGuarino” and that your purchase code is also registered under that acount. Hopefully this will help you login on our support site now
I’m unable to import default xml
The update stucks after I choose the xml.
It just says “Import WordPress”
and thats it
What should I do?
Anybody there? I’m kinda in a rush. I bought your theme and need to demonstrate the page as it looks in your promo. But i’m unable to import anything to mint-fresh wordpress
So if I understand correctly, your page is stuck after you click the import button? You might have to wait a long time for the content to import, especially with media files. Have you also checked the permissions of your upload folder? Usually WordPress will show an error if this isn’t set correctly, but it doesn’t hurt to check
Your import xml seems outdated and not working fine
Not all images are being imported
May I ask you to revise the xml and submit an update.
I need to have your theme set up as you show it in preview (of course I’ll change all the images and text to our own after that).
Failed to import eb_product_category Hair care
Failed to import eb_product_category Hair styling
Failed to import eb_product_category Skin care: Body
Failed to import eb_product_category Skin care: Face
Failed to import eb_product_category Skin care: Hands & Feet
Failed to import eb_product_category Skin care: Men
Failed to import ????????? “tbs-menucard”
Failed to import “Nails Hands Feet Feet Basics”: Invalid post type eb_product
Failed to import “Fohn Jrieda Luxurious Volume”: Invalid post type eb_product
Failed to import “Rédéric Ekkai Coiff”: Invalid post type eb_product
Failed to import “Rédéric ekkai Technician”: Invalid post type eb_product
Failed to import “Frontpage 2”: Invalid post type eb_product_list
Failed to import “Rédéric Ekkai Shea Butter”: Invalid post type eb_product
Failed to import “Narlies Nöller Essential – Care”: Invalid post type eb_product
Failed to import “Oral Paris Men Expert”: Invalid post type eb_product
Failed to import “Transformervital Men Line”: Invalid post type eb_product
Failed to import “Tendhal Bio Program”: Invalid post type eb_product
Failed to import “Bioshock Eau Vitaminee”: Invalid post type eb_product
Failed to import “Originals Bath & Body”: Invalid post type eb_product
Failed to import “Clinical Anti-Age”: Invalid post type eb_product
Failed to import “Bioshock Skin Ergetic”: Invalid post type eb_product
Failed to import “Mars Perfect Face Care”: Invalid post type eb_product
Failed to import “Our products”: Invalid post type eb_product_list
Failed to import “Contact us”: Invalid post type wpcf7_contact_form
Thanks for the error log. This is a bug with WordPress. Sometimes the custom post types don’t register correctly. I’ve only seen this happening a coupld of times though. You can usually fix this by deactivating the theme and reactivating it. That should solve most of these errors. The last error in the list is regarding the “Contact Form 7” plugin which will be imported automatically. If you don’t have the plugin installed then you’ll see that error. Nothing to be worried about
Please let me know if the above solution fixes your issue!
That what I’m talking about. You are saying that we need to install only import plugin. But it seems that we have to install Contact Form 7 prior to that. That is how images are looking after installation https://www.dropbox.com/s/2o2uwixpe7lfbom/Screenshot%202014-05-12%2018.26.46.png
It doesn’t look exactly like there http://www.redfactory.nl/themes/thebeautysalon/ is it?
Hmm you’re right, that looks nothing like our demo. Do you have a link for me so I can take a look?
Can we discuss it somewhere else without public links (especially on the link where wordpress theme not being set-up correctly)? Like skype or e-mail? My skypeid is the same as the name there.
You can contact us via our profile page here: http://themeforest.net/user/redfactory
Sent you there a link and login credentials
Hello, anyone there?
I just checked your website and installed the “Regenerate Thumbnails” plugin. The theme makes sure that when you upload images WordPress will make several pre-cut versions of them for specific theme locations. But since something went wrong during the import, the images weren’t pre-cut. The installed plugin loops through all the images and does exactly that. I’ve just done that for you and the site now looks like it should
Thank you so much, I really appreciate. It would be great if you can update your manual to ensure that Contact Form 7 & Regenerate Thumbnails are pre-installed before importing.
Thank you for the feedback. We will certainly do that
I have the same problem that MCGuarino with support acces. I wrote two emails and got no response.
I see that you’ve registered your purchase code under the same username as here: acento. Have you tried logging in under that username? If you log in then you’ll be able to access the support forum for The Beauty Salon
Hello, how can I show 3 last post in homepage with “Thumbnail layout” or like a gallery. Thanks
If you want the latest posts with the Thumbnail layout on the frontpage you can create a page as usual and select the Thumbnail layout for the blog page template. To get it on the frontpage must go to “Settings -> Reading” and select your blogpage as the static frontpage. That’s it
Ok. Thank you, but I want add to the demo homepage, the last post from blog, but I don´t want the slide I prefer “Thumbnail layout”.
If you follow the above instructions then you’ll get a homepage with just the Thumbnail layout for blog posts and without the slider. Please let me know if I don’t understand corretly
Thank you, but it makes the sqares slide disappears. Sorry!
Sorry I thought you didn’t want them on your frontpage
In that case you can just edit the frontpage example. I take it that you already have the square slider on a page? We have a shortcode available that will let you insert a page on another page. This way you can combine content. Add the following shortcode just below the square slider:
The id in this shortcode is the page id of your blog page with the thumbnail layout. You can find the id by hovering over the edit link of that page (or in the url if you don’t have user friendly urls).
Hope this helps
Yessssss! Thank you very much!
Would you mind rating our theme here on themeforest? We would really appreciate it
Thank you for your time!
Already changed the city on the map, but what I can now put the business on it?
Hello, nice theme! I got my site working 95%.
At this time I need to know how to exclude the LEAVE A COMMENT in the bottom of some new pages I created. For example a called a NEW page everything by default, and Leave a comment box is down there.. I compare to Contact form and others that comes with the installation package and they do not show that section. Please advise. Thanks.
You can disable this under “Settings -> Discussion” for all new pages that you create. You can also disable this in current pages at the bottom of the page. If the discussion option isn’t visible you can activate it via the “Screen Options” button in the top right corner of the screen.
Hey, heb je woocommerce er al in, ik las dat je 3 weken geleden dat zou toevoegen
We’re currently testing the update with integrated WooCommerce support. It will be online soon
Hi, I just purchased this theme. I’ve imported the demo content but I don’t know how to edit the tiled pictures that are on ‘homepage example 1’
If I understand corretly you’re using our demo content? If so then you should indeed see a list of tiles on the Homepage Example 1. The titles and content can be entered directly inside the shortcode. The image in the shortcode is loaded with an image id. You can find this image id by inserting it into the content area. The image id will be shown in the code that WordPress just inserted
Hope this helps!
I love the theme and we are almost ready to launch our site. One thing is stopping us. Woo Commerce.
How long till the Woo Commerce version is launched? Please don’t just say “soon”
Hello… Hello… Redfactory.
Any response would be welcome.
Sorry for the delay. This time I have a date for you: the 25th of Juli We want the update with WooCommerce to be ready on that date. Hopefully that will be in time for your project!
That sounds good, thank you, and just in time . Let’s cross our fingers for the 25th then.
please I’ve successfully installed the Beauty Salon theme and the dummy files.
However, I miss the Shortcode Generator tool in the toolbar, which means that I cannot add shortcodes to my pages or posts.
I tried installing the TinyMce plugin as well, in a desperate attempt, but of course I had no luck…
Looking forward to hearing from you!
This is a known issue. We’ll fix it for the next update The buttons are still there but the icon won’t display. When you have the full editor visible the buttons are in the top row on the right.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $18.50
Deliver better projects faster. Photos, templates & courses
Unlimited downloads. Only $29/month
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work