Discussion on The Bigshop - WooCommerce WordPress Theme!

Discussion on The Bigshop - WooCommerce WordPress Theme!

Cart 127 sales
Well Documented

themesdeveloper supports this item

Supported

This author's response time can be up to 1 business day.

48 comments found.

Any update on this theme ? it has been 1 year since last update.

Hello, Thank you for purchasing our theme!

Hope will get update in next week, thank you!

Kind Regards,

purchased it 3 years ago but now i cant download it.How can i download it again?

Hello,

Please contact our support center. support@themesdeveloper.com with your purchase code

Kind Regards,

I want the 1.0.6 in the Envato Market – Wordpress, In the Envato Market just show the 1.0.4 and 2 files need to be update in this version. Please put the 1.0.6 in Envato Market.

Hello, Thank you for purchasing our theme!

Its missing for write, but downloaded version have 1.0.6 and will get next update version soon.

Kind Regards,

I have paid for this theme, but the files are not updated, even in the envato download cloud. not past 1.0.4 where is the update? I have asked support 3 times and I do not get answer.

Hello, Thank you for purchasing our theme! last month was updated our theme. please download update version. 04 October 19 – Version 1.0.6

Kind Regards,

Please read and understand what I am saying. The files on themeforest download are 1.0.4 there is NOT 1.0.6 available. please send me email of latest version.

We have updated our theme, you can also update, thank you!

any update coming???

Yes, we already updated files and plugins. after approved will get notification and can able to download.

Hi, I sent you support question about subnavigation – it is selected opencart but everything is horizontal and not looking good. How can I change this?

Hello anandacaitanya ,

Please create a ticket on our support forum, http://themesdeveloper.freshdesk.com

Kind Regards,

any update coming???is out of date from ages

Yes, will update in next week, thank you!

hi still waiting..any upgrade on the plan?

Yes, will get update very soon, hope in next week.

Hola, me gustaria saber como puedo hacer para cambiar el color del boton “add to cart”, he entrado en el menu y he elegido los colores, pero aun asi el color narajan permanece y no cambia.

Hello,

Thank you for purchasing our theme!

Please contact our support center. support@themesdeveloper.com

Kind Regards,

Hey there I had some bugs in the responsive, someone can help me?

Hello, Thank you for purchasing our theme!

You can send us mail, our support team will take your issue, thank you! support@themesdeveloper.com

Kind Regards,

Please can you upload 1.0.5 to ThemeForest, you say 1.0.5 is out, but the version for download on here is still 1.0.4. Need it asap

Tried both downloads, install Wordpress file only, and all files and documentation and both say 1.0.4

Downloaded files updated, please download and update your theme. We forget for update number from theme.

Ok cool, thank you.

Hi, on trying to update to the latest theme update from the Wordpress dashboard, it keeps saying to install the latest update 1.0.4, but the latest update is 1.0.5, is this something you need to sort out, or is it themeforest?. I want 1.0.5 installed and not the March 1..0.4 version. Thanks

Downloaded files updated, please download and update your theme. We forget for update number from theme.

I still think this theme looks good but I have moved to another one now, but any news on the promised update from a few weeks ago?. Interested to see if it starts to get updates and support again as I do like the look of it.

Hello, Thank you for purchasing our theme!

We need to time for update, our team updating and trying to update ASAP. after update you will get notification. thank you!

Kind Regards,

Hi, really like this theme, but emailed and submitted a ticket about a week ago and not had a reply?

9 Days since I submitted a ticket and emailed them, not had a reply. The theme is great, but when people are paying for support, they should at least get an answer within 24 hours. 216 hours later, still waiting. Probably going to have to ditch this theme and go elsewhere now.

I have heard back from the developer, they have had an issue logging in, so explains the delay. I love this theme so I will keep using it now I know they are still supporting it and updating it

ThemeDeveloper said they said they could not login, and thats why they had not replied to anyone and that they were back (13 days ago).

Not heard from them since, said they were going to release a new update last week and they have not. Too many excuses, moving to a different, top selling theme today with support and updates. Shame as this theme looks good, no good looking good if the support and updates are never there and full of excuses.

I order the theme and 1 year support,but I write the questions before 10 days,and it is not reply. I think It is very poor of service.

Hello, Thank you for purchasing our theme!

Yes, you can update theme automatically. You can send us mail support@themesdeveloper.com

Kind Regards,

Hello! How to create an additional sidebar under woocommerce?

Hello, Thank you for purchasing our theme!

Can you please send us mail support@themesdeveloper.com

Kind Regards,

Dear developers! Add one more sidebar to the template for the blog, in the next update. If possible.

How can I update the theme automatically ? and BTW the support website does not work with my code or with envato API.

Hello, Thank you for purchasing our theme!

Yes, you can update theme automatically. You can send us mail support@themesdeveloper.com

Kind Regards,

hi…are you going to do any update for new version wordpress and woocommerce? thanks

Hello, Our team will try to update ASAP, hope will next week, thank you!

Kind Regards,

Hi ,first of all let me tell you congratulations , is a nice theme,but i need a little help in the home page i want to use greek language , when i write greek on the tabs of new products- top rated etc.. the theme broke and the tabs not working td_tab title=”Here i use greek characters”[/td_tab] can you please advice me , what i have to do in order the tabs to be work with greek title? Thanks in advance for your response!

Hello, Thank you for purchasing our theme!

Can you please send us mail, our support team will fix your issue, thank you! support@themesdeveloper.com

Kind Regards,

Hello, I just bought the Template “The BigShop” but I current have WordPress 4.9.6. When I try to install it doesn’t work. How I can fix it? Thanks

Hello again, there is a tutorial tutorial for the template?. I’ve been having some issue with this themes and I try to contact support without no answer. Tks

Hello, Thank you for purchasing our theme!

Yes, we provide documentation with package, if you get any issue please ask our support center with details, our support team will help you. https://themesdeveloper.freshdesk.com

Kind Regards,

Hi any news about updating for the last version of wordpress and woocommerce? thanks

Hello, Thank you for purchasing our theme!

Yes, We will update our theme ASAP. thank you!

Kind Regards

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey