65 comments found.
After updating to the newest version of the theme and bundled plugins, old events started showing. It used to show future events only, but now it is displaying events that have already passed. How do I fix this?
Hello,
Thank you for getting in touch with us!
You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.
Regards.
it’s compatible WordPress 5.7.x ?
Hello,
Thank you for your interest in our theme!
The theme is fully compatible with the latest version of WordPress. To avoid any issues, bundled plugins should be updated using Themerex Updater plugin included in the package. Please review the detailed instructions: http://brewery.themerex.net/doc/#theme_update
Please note that the template is fully maintained by Our Team and comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Please rest assured that we will do our best to make you entirely satisfied with our service.
Regards.
Hello, how can you change the currency of menu items? Thank you
Hello,
Thank you for contacting us!
If you mean the order of menu items, it can be changed in Appearance -> Menus.
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Support
Themerex Portfolio
Website
No! Food menu – products have the “$” sign for price.., that how can be changed because it is not linked to the website or woocomerce currency! Thank you!
To change your shop currency settings go to: WooCommerce > Settings > General > Currency Options and select your desired currency from the Currency drop down – https://prnt.sc/10dj1r4
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.
Regards.
Support
Themerex Portfolio
Website
Hello, I also explained above.., not the shop items..! I am talking about the food menu items… http://preview.themeforest.net/item/the-brew-house-brewery-pub-restaurant-theme/full_screen_preview/18770858?_ga=2.191160745.244087598.1615046972-940613105.1603642815 currency! That I wanted to know how to change it! Thank you
Hi,
Please add the following lines to Appearance -> Customize -> Additional css replacing $ with the currency you need: .sc_menuitems_item .sc_menuitem_price:before { content: ’$’; }
Regards.
Support
Themerex Portfolio
Website
Clean install, all themes work when activating but this theme always error when activating. Even when you click live preview error in the fx folder core files. Have already 30 wp sites running on my ded server never had problems whit a theme. Like to see a solution. Kindley regards.
removed some core text at line 166. website was back. Installing plugins is a disaster. Removed all and installed 1 bij 1. trx_utils is always crashing: trx_utils/includes/plugin.files.php(304):
Wurst theme i ever bought here. Sorry but this is not normal for installing a theme.
Regards
Now installed trx_updater again crashing. removed again credentials code, and working again. 3 files with same code causses crashing. Waiting for you’r anwser and solution.
Hello,
Thank you for contacting us!
Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue as soon as possible.
Thank you!
Support
Themerex Portfolio
Website
Hello, Removed the trx folders and plugins are uploaded 1 by 1. Build up from scratch and work fine now without the trx folders.
First but last Theme i bought from you. Regards
Hello,
We are not able to replicate the issue on our end. Let our Tech support team have a closer look at your website settings. Could you please provide your website details in the support ticket at https://themerex.net/support/ We will do our best to make you entirely satisfied with our service.
Thank you for understanding!
Support
Themerex Portfolio
Website
Hey I just did the latest update of theme and backend is not working with visual composer..doesn’t let me edit. This must be a compatibility issue with latest version of WP?
I also renewed support inside the themerex platform and you are still not activating it for me to send this as a ticket.
Hello,
Thank you for contacting us!
To avoid any issues, bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://brewery.themerex.net/doc/#theme_update (please see ‘Update Option 1. Update using the ThemeREX Updater plugin’ section)
We recommend making a full backup of your website before any updates.
Regards.
Hello, I have an issue with the update of theme from 1.5 version to 1.6 version. To update it, I used the envato update plugin but after that it messed up the entire website and had to use a backup to restore it. Please tell me what to do.., should I use another way? Thank you!
Hello,
Please update the theme with the help of ThemeREX Updater plugin (for theme version 1.6.0 and above only!) or via FTP following the directions in documentation http://brewery.themerex.net/doc/#theme_update.
Best Regards,hello, wpbakery front-end editor is not working! everything is updated!
Hello,
Thank you for contacting us!
To investigate your issue additional information is required. If your support expired, please use option “Presales Question” at https://themerex.net/support/.
Regards.
Hi! Congrats for the theme. I have some doubt, it’s posible to load the demo website just like you show? We would like to fill with our content but with the same structure and demo contents. Thanks!
Hello,
Thank you for your interest in our theme!
Sure, it is possible to install the theme with the demo data to make it look like the demo in just 1 click: http://brewery.themerex.net/doc/#demo_content
Best Regards,quick question, how can I turn off comments on menu items?
Hello,
Please add this piece of code to Appearance – Customize – Additional CSS in your admin:
.sc_menuitems_style_menuitems-1 .sc_menuitem_description { display: none; }
For further support questions, please feel free to submit the ticket at https://themerex.net/support/ to get qualified help from our support team. Best Regards,my map is not showing after updating your theme. ideas?
Hello,
Could you please submit the support ticket at https://themerex.ticksy.com to get qualified help from our support team.
Best Regards,
submitted.
The support ticket was replied. Please check it. Thank you!
how can I can the color of the header background from black to a dark grey on my site?
fixbar.ca
Change*
Hello,
Please add these lines to additional css area:
.top_panel_middle { background-color: grey; }
Regards
Every time I make certain changes to the theme options everything resets like a CSS style sheet isn’t loading or something. Any ideas?
I tried to change the color scheme and it messed up the site. Then I changed blog settings and it also messed up the site.
Here are screenshots.
Before: https://imgur.com/nrRumFQ After: https://imgur.com/J6WaDaC
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
It appears this theme isnt an option in the drop down after you click Submit A Ticket
Thank you for your ticket. It has been moved to the proper category.
Please expect reply soon.
Regards
How can I remove the logo from the home page only?
I am placing a large logo in the slider so it is redundant having it show up twice.
.top_panel_style_8 .contact_logo {display:none;} removed it from all pages
I tried the page/post id but it didn’t work.
postid-1566 .top_panel_style_8 .contact_logo (display:none} pageid-1566 .top_panel_style_8 .contact_logo (display:none}
Maybe I have the wrong style? Thanks
Hello,
Please add these lines: .home .top_panel_wrap .logo_main { max-height: 122px; width: auto; display: none; }
Regards
Thank you this worked perfectly. One more issue. I installed The Events Calendar, but the Add New option isn’t available in the dashboard. Any ideas?
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Hello, does your theme support multiple languages?
Hello,
Thank you for your interest in our theme! The theme is compatible with WPML plugin. Feel free to use it for multilanguage support.
Regards
Hello, is the theme compatible with WP 5.1?
Hello,
Yes, the theme is compatible with WP 5.1.
Regards
Hello, after updating the plugins the home slider is not working any more the pictures are not loading.., can you help me?
p.s. the issue was being caused due to the Revslider plugin
Please submit a support ticket at https://themerex.ticksy.com/ – and get the latest plugin version. Thank you!
Regards
The plugin was updated,,, the sliders still does not appear on frontend!
Please check the reply in the ticket.
Regards
Hello, could you please tell me from where I can have the slider photos but at a higher resolution!? Regards!
Please submit a support ticket at https://themerex.ticksy.com/ – and get images ids. Thank you!
Regards
any way I can reduce the padding between the menu items please?
Hello,
Please add these lines to additional css area: .menu_main_nav > li > a { margin: 0 0.6em 1.5em 1.6em !important; }
Regards
I am trying to upload the new version but it states that the destination file already exists.
Previously it said the style sheet was missing. Can you help?
Hello,
Please check the following tutorial regarding theme update: http://brewery.themerex.net/doc/#theme_update
Regards
The FoodPress plugin is no longer available guys https://codecanyon.net/item/foodpress-restaurant-menu-reservation-plugin/6480595
Hello,
Thank you for the information! It has been passed to our managers. Please submit a Pre-sale ticket at https://themerex.ticksy.com/ – and we’ll provide you with the solution. Thank you!
Regards
Is there any way to have the menu items read out the full description instead of just a excerpt on the menu page?
Kind Regards,
Hello,
Please edit \brewery\templates\trx_menuitems\menuitems-1.php file line 91 and decrease 80 value.
Regards
on my site the menu text on the header in the orange and aligned in the center middle until you show down.
How can I make the text more horizontally centered on the menu?
Hello,
We have checked your website and didn’t find any issue with menu, it is centered on your website – http://prntscr.com/l1khb6
Please send some screenshots of the issue at https://themerex.ticksy.com/ and our support team will check it for you.
Regards.
The footer on my site has a lot of space between items which can be reduced / tightened up…how can I do that
Also how do I make the single menu items not have comments or related post?
Hello,
Please submit a support ticket at https://themerex.ticksy.com/ – and get qualified assistance. Thank you!
Regards
Need more information on your table reservations. Is this customisable or is that a fixed layout? Are reservations by table? Can longer slots be set rather than hourly?
Hello,
Thank you for your interest in our theme!
Table reservation is created by shortcodes of Visual Composer. You can customize it on page directly using Visual Composer and remove/edit any section if it is necessary. Here is screenshot of table in backend – http://prntscr.com/kiiucy. Please,note, design consists of images and they are linked to Booked form. You can add any slot and alos create your custom table – http://prntscr.com/kiiwcp. All the installation instructions, tutorials and any kind of guides regarding it’s functionality are available here https://boxystudio.ticksy.com/articles/7827/ and http://brewery.themerex.net/doc/#booked.
regards
