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265 comments found.

I recently purchased this theme. I am trying to activate the RevSlider plugin but get this error: Plugin could not be activated because it triggered a fatal error. Fatal error: Uncaught Error: [] operator not supported for strings in /home/goldmineopp/public_html/wp-content/plugins/revslider/includes/framework/base-admin.class.php:71 Stack trace: #0 /home/goldmineopp/public_html/wp-content/plugins/revslider/admin/revslider-admin.class.php(572): RevSliderBaseAdmin::addMetaBox(‘Revolution Slid…’, ’’, Array, NULL) #1 /home/goldmineopp/public_html/wp-content/plugins/revslider/admin/revslider-admin.class.php(73): RevSliderAdmin->addSliderMetaBox() #2 /home/goldmineopp/public_html/wp-content/plugins/revslider/admin/revslider-admin.class.php(44): RevSliderAdmin->init() #3 /home/goldmineopp/public_html/wp-content/plugins/revslider/revslider.php(164): RevSliderAdmin->__construct(’/home/goldmineo…’) #4 /home/goldmineopp/public_html/wp-admin/includes/plugin.php(1882): include(’/home/goldmineo…’) #5 /home/goldmineopp/public_html/wp-admin/plugins.php(164): plugin_sandbox_scrape(‘revslider/revsl…’) #6 {main} thrown in /home/goldmineopp/public_html/wp-content/plugins/revslider/includes/framework/base-admin.class.php on line 71

My research is showing that an updated version of the plugin seems to fix the issue. How can I get the latest plugin update?

jamieb23

jamieb23 Author Team

Hi there, I think I’ve responded to you yesterday on the forum with a fix. If that wasn’t you then please post a new thread and I’ll get a copy over to you.

You did. It fixed it. Thanks!

How can I adjust the size the responsive menu appears? It doe sit at 1200px and I want it less than this.

jamieb23

jamieb23 Author Team

Hi there, drop a thread on the forum at http://support.redfactory.nl/ and a moderator will be able to help you with some css code to adjust.

Hello. I just bought this theme and tryed to install it several time but when is at 100% installed shows up a message that says “try again” then upload the theme again and happens the same. I cannot install it, whats the problem? and how can I fix this?

jamieb23

jamieb23 Author Team

Hi there, apologies I’ve not seen this comment until now. Are you installing the file you’ve downloaded without unzipping it first? You need to unzip the download package first, and then the actual install file is within that folder. Please open a thread at the support forum if you need us to look into further, the supprt forum is here – http://support.redfactory.nl/

Hey
Is this theme in version 1.5 compatible with WordPress 4.9?

jamieb23

jamieb23 Author Team

Yes, I’m using 4.9 on my local setup and haven’t had any issues arise.

When will this theme be updated? The visual compose included is so many versions behind. The current version is 5.0.1 and what was downloaded was 4.2.2

Hi there, I’ve not been made aware of any plans for a theme update in the near future.

However, if you drop a thread on the forum (http://support.redfactory.nl/) I’ll see if I can obtain an updated copy of the file from the Developers.

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