redfactory

redfactory supports this item

Supported

This author's response time can be up to 2 business days.

245 comments found.

How do I get the Magnifying search icon at the top of the page to go away? http://sterlingmotorcars.com/portfolio/bmw-of-sterling/

Hi there, go to the wp-admin, theme settings>general and there’s a checkbox to hide the search button half way down the page. If you have any further issues please drop a post on our support forum at support.redfactory.nl

Hi,

I would like to ask if my theme is currently available the version 5.0+ of Revolution Slider? Because I have bought your theme but not able to update (even via FTP) this version with the actual download (which seems included the lastest one).

Thanks in advance!

Hi there, the latest version was included in an update which went out about two weeks ago. You’ll need to download a fresh copy of the theme from your themeforest account (this will be the latest). On your initial site, delete the revolution slider and vc plugin from your site completely. Then install the new version of the theme via FTP to overwrite the existing. Once activated the theme will show a prompt asking you to download and activate the new versions of the plugins from our service. Follow the on screen prompts and you’ll be all set up.

Cool! I handled this after find out that the files I’d changed was not correct one!

Just for your information, I have replaced the folder (wp-content/plugins/revslider/) as your instruction via FTP and it works immediately. Then I guess I couldn’t activate the plugin (to have access to the premium slider library,etc.) as this plugin is included in the theme package. Anyway, it looks awesome.

Millions thanks for your quick support! Have a awesome day!

Glad all is working, you’re welcome :-)

When is support for WooCom 2.6 likely to arrive please?

I like this theme but the phone view is kinda wiered is there anyway I can disable phone view

jamieb23

jamieb23 Author Team

Hi there, you can disable the various responsive css elements. Drop a message on our support forum at support.redfactory.nl and a member of the team will be able to look at the areas you want to adjust and assist.

how can i drop a message in your wordpress module i only see request a quote contact box

jamieb23

jamieb23 Author Team

Go to the support website, not the main website. Support website is http://support.redfactory.nl/ click to register and then you can view the forums.

by
by
by
by
by
by