redfactory

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247 comments found.

How do I get the Magnifying search icon at the top of the page to go away? http://sterlingmotorcars.com/portfolio/bmw-of-sterling/

jamieb23

jamieb23 Author Team

Hi there, go to the wp-admin, theme settings>general and there’s a checkbox to hide the search button half way down the page. If you have any further issues please drop a post on our support forum at support.redfactory.nl

Hi,

I would like to ask if my theme is currently available the version 5.0+ of Revolution Slider? Because I have bought your theme but not able to update (even via FTP) this version with the actual download (which seems included the lastest one).

Thanks in advance!

jamieb23

jamieb23 Author Team

Hi there, the latest version was included in an update which went out about two weeks ago. You’ll need to download a fresh copy of the theme from your themeforest account (this will be the latest). On your initial site, delete the revolution slider and vc plugin from your site completely. Then install the new version of the theme via FTP to overwrite the existing. Once activated the theme will show a prompt asking you to download and activate the new versions of the plugins from our service. Follow the on screen prompts and you’ll be all set up.

Cool! I handled this after find out that the files I’d changed was not correct one!

Just for your information, I have replaced the folder (wp-content/plugins/revslider/) as your instruction via FTP and it works immediately. Then I guess I couldn’t activate the plugin (to have access to the premium slider library,etc.) as this plugin is included in the theme package. Anyway, it looks awesome.

Millions thanks for your quick support! Have a awesome day!

jamieb23

jamieb23 Author Team

Glad all is working, you’re welcome :-)

When is support for WooCom 2.6 likely to arrive please?

I like this theme but the phone view is kinda wiered is there anyway I can disable phone view

jamieb23

jamieb23 Author Team

Hi there, you can disable the various responsive css elements. Drop a message on our support forum at support.redfactory.nl and a member of the team will be able to look at the areas you want to adjust and assist.

how can i drop a message in your wordpress module i only see request a quote contact box

jamieb23

jamieb23 Author Team

Go to the support website, not the main website. Support website is http://support.redfactory.nl/ click to register and then you can view the forums.

[Customize blog theme]

Hi Jamie,

Just another question concerned about the blog theme. Thanks to your themplate, we are using very often visual composer, revolution slider and style.css to build and modify the webiste for us. However, I couldn’t reach to modified the blog ..in clear way. I mean, at least i couldn’t modify the css of the meta tab (like remove the link to post comment, social , etc…) as well as its language. (we already set up as french website but it always display english words in our blog).

Do you please tell me if there is anyway to really touch this part of the theme?

Thank you so much and have a nice day!

Hi there, please post a thread on our support form at http://support.redfactory.nl with a link to the site, the pages in question and the words you’d like changed (screenshots can also be included if you’re looking at a specific section) and a member of the team will take a look in the web inspector to try and assist with the relevant css, php edits.

Thank you very useful :) Bilel https://www.centre-esthetique-tunisie.com/
jamieb23

jamieb23 Author Team

Thank you for the feedback :-)

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