Discussion on The Ken - Multi-Purpose Creative WordPress Theme

artbees

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1968 comments found.

gapcorp

gapcorp Purchased

I had to stop using child theme after updating to version 4.0. It seems to be not working properly !

Hey there,

We just submitted V4.0.1 and in a few hours it will be released. You can see the Change log here : https://themes.artbees.net/support/ken/release-notes/

Thanks for your patience

Hi, the new shape divider function in 4.0 looks great! So, where do I find some documentation on how to use it and all the new 4.0 features? :-)

Hi

At the moment, there is no documentation for the new features, but there will be, as soon as possible. Also, the new landing page and feature introduction page will be online in a few days.

Thanks for your feedback :)

tiny

tiny Purchased

I just tried the Ken 4.0.1 update and the product gallery images are still broken, doesn’t matter if I use the child theme or not. Visual composer upgrade did not help. I downgraded to the old version and it works again.

Hi

Can you please open a ticket in the support desk? That would be a great help because this way our support staffs can see the issue and solve it for you.

https://artbees.net/themes/dashboard/new-ticket/

Regards

When i updated theme to 4.0.1 i can’t change anything in my pages, it seems like Visual Composer not working correct

Hi

Would you please open a ticket in the support desk? It needs to be seen on your website. :)

https://artbees.net/themes/dashboard/new-ticket/

Regards

tiny

tiny Purchased

The Contact Form again doesn’t work. Captcha Invalid every time. Same problem as before. A new Ticket has been sent. The old ticket was not resolved either. You just said empty cache to try and fix it. Not good. Not good at all. Client is VERY Unhappy with this theme once again.

Hi

So sorry for the inconvenience. Would you please share the ticket ID here? That would be much appreciated.

Regards

Is theme not compatible with php7?

Hi

Actually, the theme is compatible with PHP7. All of our demo websites are based on PHP 7.

Regards

I am trying to install the ken theme 4.0.1, and got following error when tried to Activate the theme, Parse error: syntax error, unexpected ‘{’, expecting T_STRING or T_VARIABLE or ’$’ in \wp-content\themes\ken\framework\menus-custom-fields\fields.php on line 137 – Please tell the issue.

Hi

Would you please open a ticket in the support desk regarding this issue?

https://artbees.net/themes/dashboard/new-ticket/

Regards

vimaljose

vimaljose Purchased

Hi Author

We are using KEN theme for our website https://wrydes.com/new and we want to disable preloader which slowdown our site. If other option to speedup the site would be helpful. Kindly do the needful

Thanks, CodeKhadi Tech Team

Hi

You should deactivate the Page Pre-Loader individually for the pages you don’t want.

For the Speed optimizations, please use the minified CSS and JS from Theme Options -> Manage Theme Speed and also use a third party plugin like W3 Total Cache.

Regards

vimaljose

vimaljose Purchased

Hi,

Thanks for your reply. I have deactivated Pre-Loader options in all pages but still its coming whenever page refresh.

Hi

Would you please let our support staffs see the issue in action?

https://artbees.net/themes/dashboard/new-ticket/

Regards

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