Discussion on The Ken - Multi-Purpose Creative WordPress Theme

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1940 comments found.

Is there a way to show products in search results? With featured image and price, not just title like in the demo: http://demos.artbees.net/ken/shopper/?s=commodo

Hi

Unfortunately, no. It requires some modification in the theme files which is out the support scope and needs to be asked from Artbees Care service.

https://artbees.net/themes/artbees-care/

Regards

Any update on when the update will be available? Need to update to Wordpress 4.7

But Jupiter just had an update last week…This is a serious issue as our site uses WooCommerce and our hosting is updating wordpress to 4.7 this week. The Ken has been totally neglected the past year.

Hi

We are sorry for that, Jupiter development will be finished soon and after that, we will proceed to The Ken. However, The Ken works fine on WP 4.7. Have you experienced any issues with that?

Regards

The new update has been released. Please check. Thanks for your patience.

Hi, does any of your themes (either Ken or Jupiter) work with Orbis or recommended workflow/project management plugins? I’m happy with my previous purchase and am thinking of buying another theme license from you guys. Much appreciated for quick reply to come.

Hi

Thanks for the feedback, but actually we had no incompatibility report for this plugin so we are not aware of whether it is compatible or not. Sorry for that.

Regards

Could you please update the theme files on Themeforest? You said it’s updated but v 3.7 is not uploaded to TF.

Hi

It is uploaded. Will you please check it again?

Regards

Thank you! I received an email from Themeforest after you uploaded the new version.

Great to hear that :)

Hello,

The new JS_COMPOSER version is not loading the column icons properly. Can you please fix that? It is like working in blank

Hi

Unfortunately, I can not replicate the issue on my end. It would be great if you just open a ticket in the support desk regarding this issue.

https://artbees.net/themes/dashboard/new-ticket/

Regards

Is it possible to ad in some future version to the Theme option > blog > archive > Archive Loop Image Height option, like it is in the Jupiter theme, please?

Hi

I will add this as a feature request to the development backlog. Thanks for the heads up! :)

Regards

Thank you very much :)

Your welcome :)

Instant search is throwing Forbidden 403 error on ajax request. Issue exist in your Ken demo site as well.

Hi

I just checked that and it was working fine?

http://demos.artbees.net/ken/?s=theme

Will you please open a ticket in the support desk regarding this issue?

https://artbees.net/themes/dashboard/new-ticket/

Regards

Hi, Sorry, i was mentioning about the autosuggest feature. Autosuggest is not working while typing in search query into the search field. it throws forbidden 403 on ajax. Its not working in http://demos.artbees.net/ken/ here too. Thanks.

Hi Oh yes, you are right! I’m going to report it as a high priority issue in the backlog! Thanks for the heads up! We do really appreciate it.

Regards

Just did the update to Ken. It is now giving a major error on the backend. The site works, but I can’t access wordpress backend to do anything! Showing this error, which seems to be in your framework:

Parse error: syntax error, unexpected ‘{’, expecting T_STRING or T_VARIABLE or ’$’ in /home/content/01/11314701/html/site2/wp-content/themes/ken/framework/menus-custom-fields/fields.php on line 137

Hi

Will you please open a ticket in the support desk regarding this issue? It needs to be seen on your website. Thanks for the understanding.

https://artbees.net/themes/dashboard/new-ticket/

Regards

I just updated to newest version of Ken and background images in page sections are gone. The background images that used to be in the page sections are gone and it is just a solid black color.

Hi

It would be great if you open a ticket in the support desk and let our support staffs handle it for you. Thanks.

https://artbees.net/themes/dashboard/new-ticket/

Regards

Updated the theme to 3.7, can’t access WordPress anymore just get the error: Parse error: syntax error, unexpected. Something to do with this file: wp-content/themes/ken/framework/menus-custom-fields/fields.php on line 137

Great work as always!

Hi

It would be great if you let our support staffs handle it for you by sharind your WP and FTP credentials in a ticket:

https://artbees.net/themes/dashboard/new-ticket/

Regards

hey just wondering how does one install the home pages templates as seen on the demo? Thanks

Hi sorry I’m not talking about those templates … I was talking about the demo homepages like these ones here

- Wide parallax startup - business showcase - business steps - colored sections - small startup

ETC

There are showcased on the preview from themeforest but I can’t get them anywhere.

Thanks

Hi It would be great if you could just open a ticket in the support desk regarding this issue.

https://artbees.net/themes/dashboard/new-ticket/

Regards

too complex to install, API , download content, code.. bad

Hi

We are sorry to hear that, however, we have a plan for a major update in this February that will cover many things including the API and the content.

Regards

Hi, Is it possible to modify theme framework files and save them in my child theme so it overwrites the parent theme? For example, can I copy and modify ken/framework/php/metaboxes/metabox-animated-columns.php to ken-child/framework/php/metaboxes/metabox-animated-columns.php ? I tried this but it doesn’t work? I’m adding a custom icon to the animated columns, and can do it by editing the parent theme file but this is not ideal obviously. Thanks

Hi

Unfortunately not with the framework folder. Sorry for that.

Regards

createkb

createkb Purchased

Ok, I don’t suppose there’s a hook or filter that could hook into the animated columns? Thanks

Hi

Sorry they are shortcodes, so not accessible or can be changed by a hook.

Regards

Hi, I’ve tried every kind of dash with megamenu (I tried copying a pasting the one of the tutorial too) but it still displays it!

https://fotos.subefotos.com/80d8ab594cd4c5daca0e89353925d5aco.png

What I’m doing wrong?

Cheers

Hi

Please open a ticket in the support desk regarding this issue. Thank you so much.

https://artbees.net/themes/dashboard/new-ticket/

Regards

When I update KEN version and Visual Composer version I can’y now edit my post, backend editor not working :/

Hi

Will you please open a ticket in the support desk and ask for a check from the support staffs?

https://artbees.net/themes/dashboard/new-ticket/

Regards

sebasena

sebasena Purchased

I just updated the last KEN template and I can not access WP. I see this message: Parse error: syntax error, unexpected ‘{’, expecting T_STRING or T_VARIABLE or ’$’ in /home4/senaasoc/public_html/website/wp-content/themes/ken/framework/menus-custom-fields/fields.php on line 137

Hi

Please open a ticket in the support desk and let our support staffs handle it for you.

https://artbees.net/themes/dashboard/new-ticket/

Regards

On the animated columns, can you add your own icons?

Also I have 3 columns and if I change the icon on one it changes the size of that particular element, making it not line up with the other 2 icons. Is there a work around for this. Thanks

Hi

Sorry for the delay, No actually it is not possible by default, but if you open a ticket in the support desk, our support staffs can help you put your custom icon there.

For the other issue too, it would be great if you open a ticket in the support desk because it has to be seen on your website.

https://artbees.net/themes/dashboard/new-ticket/

Regards

Hey, tried opening a ticket but won’t let me – it says my support has expired but I have just renewed it.

nvm – can now

Great to hear that :)

Hi, we’re thinking of using The Ken on another site. I guess we have to buy a new installation? Do we get a refund?

Hi

Yes, you should buy another license. And if your refund request is valid, yes, you can get a refund.

Regards

createkb

createkb Purchased

Hi, I am using a pageable container, which scrolls through different content automatically. However if you scroll below the pageable container, when the container scrolls automatically, the page scrolls back up to the pageable container. This is really annoying and disorientating, if you are reading or interacting with elements below the pageable container. Can this behaviour be stopped? Thanks

Hi

This needs to be seen on your website. So please open a ticket in the support desk regarding this issue:

https://artbees.net/themes/dashboard/new-ticket/

Regards

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