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Discussion on The Keynote - Conference / Event WordPress

Discussion on The Keynote - Conference / Event WordPress

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466 comments found.

Hi,

Is the “back” label in mobile submenus possible to translate?

I can’t find the string in the theme po template.

Thanks.

Hi,

Sorry for the inconvenience, you can change it in: wp-content/themes/thekeynote/plugins/dl-menu/jquery.dlmenu.js around line 72.

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Hi,

Thanks, it works indeed, but I assume updating the theme will revert this change, right?

Will next update add this string to the .po files ?

Thanks.

Hi,

We will add it in the next update, so sorry for the inconvenience.

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dhoop

dhoop Purchased

Pre-Sale Question – I am trying to purchase the Online Business Event theme. However, when I click the button to purchase its a broken link. Is this separate or an option theme inside keynote?

Hi,

I’m not sure about the Online Business Event theme. Could you help me know how I can check it with some screenshots?

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Hello, I have used the template for creating my website here is the website docendum.it . But the page builder is not working anymore, so I can not make changes to the inner pages. What could have happen, how can I fix this problem?

Hi,

1. Can you try to disable all other plugins first and see if it’s fixed or not.

2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/

3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.

After you updated the theme and still have issues, please make sure to follow this.

1. Make sure that you clear browser cache or test with another browser and see if the problem fixed or not.

2. Try to deactivate other plugins (except GoodLayers plugins). See if it’s fixed or not.

3. Go to theme options and click on ‘Save Changes’ button.

Let me know if this helps or not.

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ramaner

ramaner Purchased

Hi! Your product has been automatically updated to 2.23. Please tell me how to upgrade to v2.3.4 now?

Hi,

Please update our theme to the latest version then we can check it again.

Please backup your site before update it. Please update your site with our instructions below:

To Update Theme

Please use the manual method if the Envato market plugin doesn’t work for you.

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Please advise as to why the PageBuilder has stopped working on all of the content on my site. I have kept the theme and WordPress up-to-date, but I cannot submit this for general support since it has expired years ago. I shouldn’t need to pay for support for something that should just work in the theme. Please advise on how to remedy this.

Hi,

1. Can you try to disable all other plugins first and see if it’s fixed or not.

2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/

3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.

After you updated the theme and still have issues, please make sure to follow this.

1. Make sure that you clear browser cache or test with another browser and see if the problem fixed or not.

2. Try to deactivate other plugins (except GoodLayers plugins). See if it’s fixed or not.

3. Go to theme options and click on ‘Save Changes’ button.

Let me know if this helps or not.

Best Regard!
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This worked - thank you - but now I have to re-activate the other plugins to see which one was causing the problem with the editor.

Hi,

Sorry for the inconvenience and have a nice day.

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Hi, we just purchased the theme and setting up in a local development setup but I’m not able to see the program section in the frontend but in the demo homepage the session element/block is present.

Similar thing I’ve noticed in “Program” pages as well. I’m bot able to see any of the program tab element in frontend but in the edit page it has “session” or “session category” element/block. Please help me in this regards.

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here :(

Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

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