A nice theme, which has the advantage of an efficient and reactive support.
Author response
Thank you very much for your encouragement.
I give this theme and company a 5 star. The support has been very good (summer of 2020) when you use their support ticket system. Here is full transparency of my experience:
Install - a few problems, acknowledged by support and repaired in a couple of days. Not instant support, but it was addressed.
Ease of use - the theme has some strange ways of including into the one-page setup, and it takes a little getting used to. Once (with the help of support) I was able to understand how it all works, it isn't my preferred way of using a theme, but it does work very well.
Content - the demo content is confusing (I have shared this with the support team). A page name, is different than the menu item, and different than the content on that page. So clarifying this to make it consistent will help and speed up install.
Effective performance - the website is performing 100% as it should, after support assisted in cleaning it up.
Yes, my install process was not perfect. I would have given this a 3 or 4 star review at that point. After working with the support team, and their help in understanding, I give it a solid 5 star rating and will work with this group again. I do offer the details of my experience in hope that it does get tidied up a little, it would save a bunch of time.
I recommend it. It's a nice theme.
Excellent design, after an intervention from the developer, team mainly works as expected
Author response
Thank you very much for your reconsideration
by el_n 2 years ago
Great Support! Fast and pragmatic solution. Thank you!
Author response
Thank you very much for sharing your compliment with us.
Super good and flexible theme, recent updates and the best customer support! I had some troubles and the support helped me within a few hours fixing some pretty messed up code. Thank you!
Author response
Thank you very much for your compliment :)
Customer support was just really fast and helpful :) Nice design aswell!
Author response
Thank you very much for your compliment :)
Would 100% recommend this theme. The customisability and design quality of this WP theme is amazing. Also the customer support is super fast, efficient, helpful and the best support out there. Thanks!
Author response
Thank you very much for sharing your compliment with us and other Envato users.
Excellent assistance service, quick and precise in solving problems.
Author response
Thank you very much for your encouragement.
The Template doesn't work, after import demo data.
Author response
Sorry to hear about that , we've replied to your ticket but we did not receive any reply so please be in touch with there so we can help you as soon as possible
The nicest, most unique theme I've seen on themforest!
Author response
Thank you very much for your amazing compliment :)
I've received excellent support from Pixflow. Theme has a lot of options too. Really happy so far.
Author response
We're glad to hear about your compliment. thank you very much.
Excellent theme with excellent design
Author response
Thank you very much for your compliment.
This theme is fantastic, flexible, allows you to really dial in the creative look you want for your website. And the customer support is absolutely top-notch. If there's a problem with the code, they've always helped me resolve the issue within 24 hours. This theme rocks!
Author response
Thank you for your amazing compliment , we're honored that we could help you in our help center.
Such a striking and beautiful theme. A true work of art!!!
Author response
Thanks for your compliment.
Good customer support!
Author response
Thank you very much.
Dear Developers dont waste your time with this theme.
Great layout however full of problems guaranteed to waste your time;
-Bad documentation
-Really bad demo content and loading process
-Most complicated theme menu layout I ever worked with
-Really bad support process
Author response
Hi there,
I can see that out support team has helped with your questions. Please keep in touch via tickets.
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