This theme is fantastic, flexible, allows you to really dial in the creative look you want for your website. And the customer support is absolutely top-notch. If there's a problem with the code, they've always helped me resolve the issue within 24 hours. This theme rocks!
Thank you for your amazing compliment , we're honored that we could help you in our help center.
The Moon is a beautiful theme and has a ton of features. What makes it even more amazing is the fantastic level of support.
Thank you so much Joseph, you've been incredibly helpful and I look forward to purchasing more products from you!
Absolutely no support at all. Since 22,09.2016. Support does not reply and the theme is not usable.
High quality, nice design
Worst support I have ever met.
No help, no quality programming work
Too many problems:
Menu does not work properly, It cannot show pictures properly
I gave one star because there is no option to give none.
I cannot understand such behaviour.
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The Moon looks ok at first glance, but it's such a pain to customize. They have a few options in the theme menu, but pretty much everything needs to be done with custom CSS. They really need some global variables in the theme.
Customer service was also pretty poor - I had to email four/five times and still didn't get a specific answer to some very basic questions