Web Themes & Templates

Reviews for The Moon - Creative One Page Multi-Purpose Theme

62 Reviews

for Customer Support

I give this theme and company a 5 star. The support has been very good (summer of 2020) when you use their support ticket system. Here is full transparency of my experience:

Install - a few problems, acknowledged by support and repaired in a couple of days. Not instant support, but it was addressed.

Ease of use - the theme has some strange ways of including into the one-page setup, and it takes a little getting used to. Once (with the help of support) I was able to understand how it all works, it isn't my preferred way of using a theme, but it does work very well.

Content - the demo content is confusing (I have shared this with the support team). A page name, is different than the menu item, and different than the content on that page. So clarifying this to make it consistent will help and speed up install.

Effective performance - the website is performing 100% as it should, after support assisted in cleaning it up.

Yes, my install process was not perfect. I would have given this a 3 or 4 star review at that point. After working with the support team, and their help in understanding, I give it a solid 5 star rating and will work with this group again. I do offer the details of my experience in hope that it does get tidied up a little, it would save a bunch of time.

I recommend it. It's a nice theme.

for Design Quality

Excellent design, after an intervention from the developer, team mainly works as expected

Author response

Thank you very much for your reconsideration

for Customer Support

Great Support! Fast and pragmatic solution. Thank you!

Author response

Thank you very much for sharing your compliment with us.

for Customer Support

Super good and flexible theme, recent updates and the best customer support! I had some troubles and the support helped me within a few hours fixing some pretty messed up code. Thank you!

Author response

Thank you very much for your compliment :)

for Customer Support

Customer support was just really fast and helpful :) Nice design aswell!

Author response

Thank you very much for your compliment :)

for Customer Support

Would 100% recommend this theme. The customisability and design quality of this WP theme is amazing. Also the customer support is super fast, efficient, helpful and the best support out there. Thanks!

Author response

Thank you very much for sharing your compliment with us and other Envato users.

for Bugs

Please refund me, I spent hours and it's not compatible with last wordpress ! Documentation not updated from years ...

Author response

Hello there , sorry to hear about that , please send your request to https://themeforest.net/refund_requests/new

for Customer Support

Excellent assistance service, quick and precise in solving problems.

Author response

Thank you very much for your encouragement.

for Bugs

The Template doesn't work, after import demo data.

Author response

Sorry to hear about that , we've replied to your ticket but we did not receive any reply so please be in touch with there so we can help you as soon as possible

for Design Quality

The nicest, most unique theme I've seen on themforest!

Author response

Thank you very much for your amazing compliment :)

for Customer Support

I've received excellent support from Pixflow. Theme has a lot of options too. Really happy so far.

Author response

We're glad to hear about your compliment. thank you very much.

for Design Quality

Excellent theme with excellent design

Author response

Thank you very much for your compliment.

for Customer Support

This theme is fantastic, flexible, allows you to really dial in the creative look you want for your website. And the customer support is absolutely top-notch. If there's a problem with the code, they've always helped me resolve the issue within 24 hours. This theme rocks!

Author response

Thank you for your amazing compliment , we're honored that we could help you in our help center.

for Feature Availability

Such a striking and beautiful theme. A true work of art!!!

Author response

Thanks for your compliment.

for Customer Support

Good customer support!

Author response

Thank you very much.

for Other

Dear Developers dont waste your time with this theme.

Great layout however full of problems guaranteed to waste your time;

-Bad documentation
-Really bad demo content and loading process
-Most complicated theme menu layout I ever worked with
-Really bad support process

Author response

Hi there,

I can see that out support team has helped with your questions. Please keep in touch via tickets.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey